Pizza Hut Canada User Reviews

Pizza Hut Canada
Pizza Hut Canada
Pizza Hut Digital Ventures UK

Customer Experience

Positive experience6.7% of reviews
Neutral8.0% of reviews
Negative experience85.3% of reviews

~ Based on 75 written reviews from the US App Store.

Is Pizza Hut Canada Safe?

Pizza Hut Canada appears safe based on user ratings. AppsHunter Safety Score for Pizza Hut Canada is 93/100.

This assessment is based on 184,374 user ratings, with an App Store average of 4.7/5.

Is Pizza Hut Canada Legit?

Pizza Hut Canada appears to be a legitimate app. AppsHunter Legitimacy Score for Pizza Hut Canada is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Hard pass

Yet another app that has expiring earned points.

Won’t open

This app sucks!

App

The app doesn’t tske payment

Payment Failed

Every time I try to add a tip and then pay it says my payment failed because the amount has changed. No kidding? That’s what a tip does 😒 and with Apple Pay you can’t tip either. Would you rather we didn’t tip your drivers Pizza Hut?

Disappointing

- Delivery staff never follow the delivery instructions provided in app so much so that I am going to order elsewhere
- App crashes
- Difficulty signing in
- removed the ability to add and pay for stuffed crust for a reward pizza

Was good but not anymore

Recent update does not allow me to login with my Apple ID. Now I have lost all my reward points. Was this deliberate?

The worst app in the entire world

This app is the glitchiest app I HAVE EVER USED! It wont work and wont process orders!

Sign up

I can’t even sign up for the thing

Bad App

I try to go online to see what there so I can order pizza for 6 people

It give the the run around like I want delivery.. it keep giving me a 404 site till I find out it wants my up

Sorry I don’t give that
Your loss the pizza sore next door gain

Won’t let me login to account

The app works great except that it won’t let me log back into my account - the login email automatically starts the signing up process for a new account and it won’t go past that since the “phone number is already in use”… it’s in use because I’m trying to login to an established account but it won’t give me that option and the website now puts me through the same cycle
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Bad app

Menu does not work

FULL of bugs

Orders for pickup never get sent to the location. Once I got there, they had no order in my name at all and I had to re-place a new order from scratch. Also, never got any type of confirmation if my delivery order was placed or not. So I MIGHT (or might not!!) get my order today. Disappointing.

Online ordering

Can’t order gluten free or anything under a medium pizza online or on the app any more. Very frustrating

Great food but………………………….

the food is good but it’s not worth spending $15 minimum to get food and then on top of that $5 delivery fee, so essentially you are forcing people to spend at least $20 to get Pizza Hut, that is 100% a scam. And then on top of that I think maybe April 2026 or somewhere before June 2026 you were able to use five points to get yourself a pizza and only pay five dollars delivery but now you have to pay five dollars delivery spend your five points but also spend $15 minimum like that’s such a scam stop scamming your customers! And especially because like probably half of the people here in Canada are on assistance or OW or ODSP etc. And to sit there and force someone to buy a my box meal at $11.99 to then also either force them to then get extra toppings or buy something else to hit that $15 mark for the minimum delivery fee which again is a scam! So if you could kindly bring back the being able to use our five points that we so gracefully earned and allow us to just pay the five dollar delivery fee to get it delivered instead of having to either one go into the store or two have to spend another $15 just to get a freaking free pizza! If you look up scam in the dictionary you’ll see Pizza Hut at one of the top listed things! and no just because someone is on Assistance or OW or ODSP doesn’t mean they don’t deserve to eat out. and then even on top of everything else yeah then say oh hey get a dollar waffle fries when you spend $15 like why are you so stuck stuck on this $15 minimum get rid of it! I’m sick and tired of this and I’m sure everyone else is as well having to spend $15 minimum to freaking place an order at Pizza Hut it’s not worth it especially when you can’t even fill your wings or boneless wings with proper amount of sauce half of it is like not even sauced!
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Guess They Don’t Want My $$

I have been unable to place an order. Always crashes out at Checkout.

Now with the latest update, I can’t have delivery…well Domino’s here I come 💰💰

Check out issues

Past few months have had issues with payment options either by individual payment and/or Apple Pay.

Jeet coded

Tip input causes app to crash when confirming order

Payment is not working

Payment is not working with a CIBC canadian bank card - I tried Apple Pay, debit and credit cards

Constantly broken

Literally cannot order off this app unless you choose one of the specials on the homepage. Would love it if someone spent 5 minutes and fixed this

Needs an update

I’ve used this app for years with ease, but lately it won’t let me type the security number for my saved credit card. It just circles endlessly and makes me add the card again for it to work. I’d give the app higher marks except for that.