Terrible tracking and then still delivered to the wrong address!
Order was placed at a store that’s a 5 minute drive, but took two hours to arrive, and was delivered to a house 4 houses down.
Its Still Broken
I have now placed the order six different times on different occasions for various Pizza Huts in my neighbourhood all of them after about a 30 minute period whether for delivery or collection they get marked as cancelled but after online the money does not reverse and I have not driven to ghost those six times for some reason there is a time out and it doesn’t work no store received the order.
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Tracking
Devs — Why have a track order feature if it does nothing except load for a moment and nothing.
Fast delivery
Perfect
Much improved app
The new app is more effective and easy to use
Alderie
The Pizza Hut app is user-friendly and makes ordering pizza a breeze. Navigating through the menu is easy, and the customization options are clear and easy to use. The app also provides helpful order tracking, so you can stay updated on the status of your delivery.
Tracking
It would be more convenient if the app had tracking to update us on our orders
App doesn’t work
Unable to order from app or use coupons
Easy to use.
Great app, easy to use and place orders.
Would like the 1.5l drinks to be added to the menu.
Would like the 1.5l drinks to be added to the menu.
Tracking
The app should enable tracking of the delivery
App needs fixing
App does not send the order through to the Branches. You recieve an email confirmation thinking your order is being made, just to call when time exceeded to hear your order did not arrive at the branch.
No driver tracking
Why can’t I track my driver in the app? Order was supposed to arrive 20 minutes and I have no update as to where it is. This is just off putting because all the other have this feature
Ridiculous delivery time
I had my order confirmed at 19:45 and have not received my order at 21:21 Radiokop Pizza Hut has seriously disappointed me and they have no available support numbers that work
Great but don’t trust the payment gateway
The app has improved a lot over the years but I don’t trust the payment gateway for credit and debit cards. Maybe look at integrating ozow for instant eft payments.
Very lovely- but add driver tracking and more Promo
Fantastic app -
Fantastic food
Fantastic service
Please add some more promos
Fantastic food
Fantastic service
Please add some more promos
Utterly terrible
The application has a good interface but that’s all they have going for them. There was no notification as to whether the driver was on his way let alone whether he arrived to my destination or not. I have not received my order nor a call on a way forward and I am completely ticked off by the fact that no further communication has been made. There is no way to track your order, and if it been completed within the store, I am completely disappointed in the fact that they would have an appliance that they might not completely maintain, word of advice, don’t use this app. You most probably won’t receive your food!!!
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Great experience!
I enjoy the app and the deals that come with it. Easy and quick to use and order
Address functionality is really bad
App itself is not bad and work quite well. The user interface is good and it is easy to place your order. However, it doesn’t remember your setting correctly, specifically addresses. And the address functionality is really really bad. It keeps mixing up addresses. You can find it through the search, but then pulls it through incorrectly, which you can only see after the order is confirmed. This results in the order being often placed at Pizza Hut’s no where near your actual address. Then the pizza either arrives cold, not at all, or you need to phone to confirm where the order has actually been and change the address. This defeats the purpose of the App entirely!
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Good but not Great
User interface experience is good. There are some address issues, for example I put in my address correct but once I finalized my order it had changed on the order history. I paid by card on the app but soon realized there’s no track order function which gives MAJOR ANXIETY!!. There was a pay cash/card on delivery option, for all my anxious people that is the way to go. For me paying online provides obligation ties - like cash/card on delivery they could just choose to ignore your order. So for that reason a tracking function can go a loooonngg way. Also there’s no refund or complaint option on the order history - when my order arrived it was missing a topping but the driver was more than willing to go back. If there was a complaint section I could’ve claimed the money for the missing topping and saved the driver time and petrol. My order did get delivered though the second time around as well, thankfully 😅🙏🏾.
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Disappointing
The app is disappointing
I get sms confirmations with reference but when I go back there’s no order on the app and no delivery! You won’t be getting my business again
I get sms confirmations with reference but when I go back there’s no order on the app and no delivery! You won’t be getting my business again
