PJL Connect for Hospitality

PJL Connect for Hospitality puts your hotel's phone system in your pocket. Built exclusively for PJL Telecom clients, it gives front desk staff, managers, and owners a single place to run the day-to-day of their property communications — without logging into a PBX. HOTEL DASHBOARD See today's call volume, missed calls, busiest rooms, and pending wake-up calls at a glance. Pull to refresh for a quick update, or let the screen refresh quietly in the background. WAKE-UP CALLS Schedule a wake-up call for any room in seconds. Pick an extension, pick a time, done. Cancel or reschedule with a tap. Recurring wake-ups for long-stay guests are a single toggle. EXTENSIONS & LIVE STATUS See every extension on the property with real-time online/offline status. Tap any extension to place a call directly from the app — the PBX rings your desk phone first, then connects to the room. No dialing, no desk phone required. ANSWERING SERVICE TOGGLE Switch your after-hours answering service on or off from anywhere. No more walking to a desk phone to punch in a feature code. 911 / E911 ALERTS When any staff or guest dials 911 from a room phone, everyone with the app gets an instant push notification with the room number and caller name. Test alerts work the same way — dial 933 to verify the system is working without triggering a real response. Full alert history is stored in the app. USAGE & BILLING Track trunk minutes, inbound/outbound call volume, and billing totals in real time. Know exactly where your phone spend is going. CALL HISTORY Every call, filterable by date, direction, and extension. See who called, when, how long, and whether it was answered. SECURE SIGN-IN Face ID and Touch ID support keeps sign-in fast without sacrificing security. Tokens are stored in the iOS Secure Enclave. MULTI-PROPERTY Property owners and PJL admins can switch between locations with a single tap. REQUIRES A PJL CONNECT ACCOUNT This app is a companion to the PJL Connect portal and requires an active account with PJL Telecom. Not a PJL Telecom customer? Visit pjltelecom.com to learn more about our hospitality phone systems.