Not syncing
Poor quality app downloaded to get a gym program doesn’t sync with main app ie user/password. So I’m unable to access the app and therefore my program! No support.
Useless
Doesn't work. Cannot log in
Poor access
Cannot login using the app even though I have reset my password several times, no idea what I am doing wrong. Cannot easily find any support, does it even exist? Extremely frustrating and a complete waste of an hour of my life!
Useless
Like the title says, utterly useless in every way
Doesn’t work
Terrible app, does not work. Was instructed to download this app (already have the places leisure app downloaded) to access the workout plan that was made for me but it won’t even log me in. My phone stores passwords automatically so it’s the correct password, but keeps saying it’s the wrong one and it locks me out for 60 minutes after 4 tries. It also won’t send you an email to recover password, tried doing this as a last resort but the email never arrives! Utter rubbish
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Simply doesn’t work
Can’t get further than log in screen. Waste of customers time
Can’t log in
The app says my password is incorrect and locked me out for 60 mins.
My password works when I log in via a web Browser.
I use a password manager so I k is the username and password are correct.
So, I a good start, fairly useless app so far….
My password works when I log in via a web Browser.
I use a password manager so I k is the username and password are correct.
So, I a good start, fairly useless app so far….
Dose not work
This app won’t allow me to log in and never has allowed me to the gym says same as places locker log in yet still dose not work won’t even let me reset password it just dose not work at all
Rubbish
I’ve just joined the gym and this app takes more energy and stamina than a two hour workout, utter rubbish
Terrible
One of the worst apps I’ve used. Interface is all over the place and has different options to online, which themselves are useless because you can’t book online!
Whole experience was frustrating.
Deserves less than one star
Whole experience was frustrating.
Deserves less than one star
Shocking
The app will not let me login (like other reviews on here) I’m using the same email and password as for the places leisure app and the website. Repeatedly says incorrect. Click for a recovery password, and the email never arrives. Really frustrated and disappointed.
Candidate for worst app ever
It would be quicker to run to the gym, book a session and then run back than try to do it through this app.
A little improvement
From just the worst app I downloaded to screen 4. ,/. Be. Be careful of an cowboy builder. They want your cash fast, everything's ‘waiting. So fake commitments- ‘message was rejected” = permit granted.! Mum's now diagnosed with cancer". Risk of collapse onto you.
Won’t even log me in please help
It says my password is incorrect and that it has sent me a link to reset my password but no email to reset password ever arrives! I pay to use this and can’t find anyone who knows how to support me with the issue. Please please contact me to fix this!
Useless
Not fit for purpose. Won’t accept password even though I know it’s correct as works on website. When I then try and get them to send a reset password email it doesn’t send one.
I can see this is a common complaint but they can’t be bothered to fix it despite trousering huge monthly subscription fees.
I can see this is a common complaint but they can’t be bothered to fix it despite trousering huge monthly subscription fees.
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So slow it’s unusable
The functionality of this app seems ok, but it’s so slow to refresh that it rendered it almost unusable.. very frustrating..
Doesn’t work
I have never been able to sign into the app, even though I can access the website with the same credentials. Completely useless.
Incorrect password
It continues to tell me my password is incorrect when I have checked over and over and over and it definitely is not. The password reset function then does not work. Unbelievably frustrating.
Useless
This is the worse app going!! It’s slow and just totally rubbish.
0 star
If I could a zero star rating I would. The app is totally not user friendly and doesn’t load properly. It isn’t really an app just a webpage with a frame. Terrible
