Plant Easy User Reviews

Name: Plant Easy: Plants & Garden
Rating: 4.75706 (601 reviews)

Plant Easy: Plants & Garden

MPBIWI HK LIMITED

📚 Education

🌟 Lifestyle

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Doesnt work

Tried everything to get a perfectly clear picture but it can’t identify anything. It’s useless don’t waste your time or money.

Catastrophic73024

a month ago

Response from developer

We’re truly sorry to hear you’ve had such a frustrating experience with our app and couldn’t get accurate identification results after multiple attempts. Our technical team attaches great importance to image clarity, shooting angles, lighting and other factors that affect recognition accuracy. If you’re willing to give us a chance to optimize this issue, please share your specific shooting scenarios and sample photos with us. We will immediately analyze and fix relevant recognition defects. We sincerely apologize for wasting your time and disappointing you. Our email: planteasyapp@mpbiwi.com

Very helpful apps

My snake plant that I’d had for years suddenly began to wither. Thankfully,PlantEasy helped me save it and bring it back to health.I’m so thankful for this app and can’t wait to see it keep improving!

Justice 1$

a month ago

I’d give it negative stars if I could

App does not work! I tried the 7-day free trial and could not get it to analyze one single plant. Tried multiple times and kept getting a message to retry. Very disappointing.

hlmiller69

2 months ago

Response from developer

Thank you for your feedback, and we’re so sorry to hear about the trouble you experienced. While our 7-day free trial is designed to give full access, technical glitches can sometimes prevent the analysis from running smoothly. We’re continuously improving our app's stability, but network conditions or device compatibility may occasionally cause these retry messages. For incorrect identifications and to solve your questions, please feel free to send your plant photos to our email. We would love to have a professional plant expert identify your plants and give you advice manually. Your feedback is very important to us—thank you for your support! Our email: planteasyapp@mpbiwi.com

Very frustrating app

The app is actually pretty accurate. I'll give it that. But who ever designed it thought light gray text would be cool. It's not. It's very hard to read. I reached out to the developer and suggested make the text black and was completely ignored. Another HUGE issue for me. The description of the plant, the text cannot be copied and pasted! I sell plants and create info cards for each one. I should be able to copy and paste the info. Very disappointed.

jonjonbear

3 months ago

Response from developer

Thank you for your feedback, and we’re truly sorry for the frustration. We completely understand that the light gray text and lack of copy-paste functionality make the app difficult to use for your business needs. We’re continuously improving our design and features, but it seems we missed addressing your previous message. For any further issues or questions, please feel free to send your plant photos to our email. A professional expert would love to identify your plants and offer advice directly. Your support means a lot to us! Our email:yag@gzyag.com

bad use

its hard to use and charge much！

darkshy56

4 months ago

Response from developer

Thank you for your feedback, and we’re sorry to hear that the app didn't meet your expectations. While our pricing is designed to support continuous AI improvements and expert services, we completely understand your concerns regarding the cost. We’re continuously improving our interface to make it easier to use. For any difficulties in using the app and solve your questions, please feel free to send your plant photos to our email. We would love to have a professional plant expert identify your plants and give you advice directly. Your feedback is very important to us—thank you for your support! Our email: planteasyapp@mpbiwi.com

Free trial! Cannot unsubscribe!

Please unsubscribe me from this app. I do not want!!!!! No place to do so!

BLI9458

9 months ago

Response from developer

Thank you for your feedback, and we’re truly sorry to hear about the frustration with unsubscribing. While our subscription management is typically handled through your device's app store settings, we completely understand your concerns regarding the difficulty of finding this option. For any issues or questions, please feel free to send your plant photos to our email. A professional expert would love to identify your plants and offer advice directly. Your support means a lot to us! Our email: planteasyapp@mpbiwi.com

????

You have to pay now I have a useless app??????

Bell9176

a year ago

Response from developer

Thank you for your feedback, and we’re truly sorry to hear that the app hasn't been useful for you. While our pricing is designed to support continuous AI improvements and expert services, we completely understand your concerns regarding the cost. For any issues or questions, please feel free to send your plant photos to our email. A professional expert would love to identify your plants and offer advice directly. Your support means a lot to us! Our email:planteasyapp@mpbiwi.com

You have to pay

I was thinking you didn’t have to pay cause how good the reviews are, but you have to pay zero stars and also once I looked up one of my plants it was the exact opposite. It’s not it was a pomegranate. It was an apple tree.

Mr.Charles 2462

a year ago

Response from developer

Thank you for your feedback, and we’re sorry for any confusion. While our basic identification is free, some advanced features do require a subscription. We’re continuously improving our AI, but photo angle and clarity can affect results. For incorrect identifications and solve your questions, please feel free to send your plant photos to our email. We would love to have a professional plant expert identify your plants and give you advice. Your feedback is very important to us—thank you for your support! Our email: planteasyapp@mpbiwi.com

Great, please keep adding features!

I have 56 plants now, and plant easy has been so helpful in keeping them healthy and happy! They’re thriving now since I’ve been reminded to fertilize and when I go shopping for new ones, the identification section helps not only with telling me what it is, but also if there’s a good spot in my house for it and if it’s safe for my cats. I’ve been using premium for the 3 months I’ve had it and it’s totally worth it

munger34

a year ago

Response from developer

We are very happy that our app helps you to take better care of your plants and keep your cats safe, our philosophy is to help all people can easily take care of plants :)

Plant saver

After trying a few different ones, this is the best app I’ve used. With other apps, they told me to water too much or too little and I lost more than one plant due to overwatering. I kind of wish it would give me a suggestion on how much water to give my plants, but I’m learning that it varies widely, so maybe it’s best that it doesn’t. I really like the newer

Starling827

a year ago

Response from developer

Thank you very much for your comments and likes, our philosophy is to help all people can simply happy care of plants, your feedback will undoubtedly strengthen our confidence to continue to serve everyone well!