Plant Identification－Plantaria User Reviews

Name: Plant Identification－Plantaria
Rating: 4.5 (12541 reviews)

Plant Identification－Plantaria

Grotem Limited

📚 Education

🌟 Lifestyle

Customer Experience

Positive experience39.8% of reviews

Neutral2.5% of reviews

Negative experience57.7% of reviews

~ Based on 515 written reviews from the US App Store.

What users say

Summarized from real user reviews of Plant Identification－Plantaria. Based on 13K reviews and a 4.5/5 average, it highlights the 6 positives and 5 negatives reviewers mention most about this Education app.

Positive things

🚀Accurate plant identification
👍Helpful care tips and advice
🌱Useful for plant enthusiasts
📚Comprehensive plant library
🔍Efficient plant diagnosis
🌞Practical light measurement feature

Negative things

🐛Occasional inaccurate plant identification
💰Expensive subscription model
🤖Limited customer support
📷Issues with photo quality requirements
🔒Unclear subscription cancellation process

Is Plant Identification－Plantaria Safe?

Plant Identification－Plantaria appears safe based on user ratings. AppsHunter Safety Score for Plant Identification－Plantaria is 90/100.

This assessment is based on 12,541 user ratings, with an App Store average of 4.5/5.

Safety Analysis

87.5% of ratings point to a safe experience

4.9% of ratings suggest some concerns

7.6% of ratings point to a risky experience

~ Based on 12,541 App Store ratings for Plant Identification－Plantaria.

Is Plant Identification－Plantaria Legit?

Plant Identification－Plantaria appears to be a legitimate app. AppsHunter Legitimacy Score for Plant Identification－Plantaria is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Why I don’t like this app

I don’t like this app because you have to pay for it and for being a life my mom and dad have to agree with me that I should get this app I don’t even get at least like an hour or a few minutes or one plant to test it out

8101loverslane

19 days ago

Doesn’t work

This app doesn’t work. The functions in the app never are able to complete their function.

Grharris2

22 days ago

Bad data and a TOTAL RIPOFF. Charged 9.99 a WEEK DESPITE CANCELING

I ticked the box when taking the free 3 day offer to be notified before going to paid. I tested it on the day to see if it is as inaccurate as people say, and it got 5 out of 8 plants completely wrong. It’s just a beta test version and way overpriced. They not only didn’t notify me before charging my card. They have now charged me $9.99 every week for three weeks despite my email telling them to cancel my account. It’s not worth a dime a week, and they charge $9.99? Save your money and get some books from the library.

lilylilylily59

a month ago

Response from developer

Hi, thanks for your review! It's disheartening to hear about your experience with the subscription and the inaccuracies in plant identification. We appreciate you sharing your feedback, as it highlights important areas for improvement. Your concerns regarding the billing process and the lack of notification before charges are particularly valuable, and we have escalated this internally. Thank you for taking the time to express your thoughts, and we hope you find a solution that better meets your needs in the future. In case you still need our help with the subscription cancellation, please reach out to us at support@plantaria.app with "App Store review" in subject. Sincerely, the Plantaria Team

Overcharging

Cancelled a subscription going through Apple. This developer uses a 3rd party payment processor which continued charging my credit card even when I cancelled my subscription through Apple. I contacted the developer and they stated they couldn’t find an active account in my name. Come to find out the 3rd party created an account using an email address that I don’t recognize and continued charging my credit card and not going through Apple. Apple stated they I have to go through the developer even though I never went through them in the first place and went through the App Store. If you research the address that the 3rd party uses, you’ll see a link to the BBB of numerous other people having the same problem and getting charged even if you cancel subscription through Apple

Beware64385

a month ago

Response from developer

Hi, thanks for review! It's concerning to hear about the issues you've faced with your subscription and the unexpected charges. Thank you for bringing this to our attention; we’ve escalated your feedback internally. We truly value your experience and appreciate you sharing these details, as they help us improve. We encourage you to contact us at support@plantaria.app with "App Store review" in subject for further assistance. Your insights are important to us, and we hope for a resolution to your situation soon. Best regards, the Plantaria Team

Deceptive

Says it has a three day free trial but somehow charged me immediately. Deceptive and scammy.

Poe Bare

a month ago

Charging my account constantly

I downloaded this app to identify one back yard plant we were unsure of, and I have been charged 4x for nothing. I had cancelled the subscription immediately once identified and we can’t get any help to remove the charges.

rtraholic

a month ago

Plant Identifiction

How to help your plants when they when look sickly

AcoxaA

2 months ago

Scam!

Was charged constantly for a “membership” I never intentionally signed up for. Very deceptive!!

chefgeoff74

2 months ago

Scam

They trick you into subscribing. They are super slick. Avoid avoid avoid!!

Drjat100

2 months ago

Scam

This app attempted to charge me 4 separate times and received no contact from the company. There is no way to contact the company through any other means rather than email.

Stormageddon103

2 months ago

Fraudulent Charges

I was charged for their membership three times in a day even though I cancelled my free trial the same day I got it. They got my debit card locked on a Friday and now I can’t get my new card until the following Monday.

June 19 Update: I just received ANOTHER notification from my bank about three more charges from them. After reading recent reviews, seems like many people are having issues with multiple charges from them. I literally just got my new debit card. I made sure that my subscription was ended and sure enough it ended on June 12.

Jvmt1996

2 months ago

Response from developer

Hello, thanks for your review! It’s really concerning to hear about the multiple charges and the trouble with your debit card. We truly appreciate you sharing this experience with us. We’re committed to addressing this issue, so we kindly advise you to reach out to us at support@plantaria.app with "App Store review" in subject and we'd be happy to assist. Best regards, the Plantaria Team

Rip off

Changing 9.99 a week. So misleading! What a rip off!

😊😊😊😊😊gurl

2 months ago

Fraudulent Charges

Jvmt1996

2 months ago

Mrs

Lovely app

wajatistics

2 months ago

使えない

全く使えない
広告で見たようなライフハック的な使い方は出来ない上すぐエラーが出る
わからないことをはぐらかす様にエラーが出て何一つ参考にならない
こんなに使えないアプリを購入した事を後悔してます

ェムズ

2 months ago

Response from developer

Hello, thanks for review! We're truly sorry to hear that you've experienced issues. We understand your dissatisfaction, not only because you couldn't use it in the life-hack way shown in the advertisement, but also because you felt like your questions were being glossed over. We'd like to hear more details about your experience, so please contact us at support@plantaria.app with "App Store review" in subject and we'd be happy to assist. Regards, the Plantaria Team

Not free

Downloaded this as I was getting ads advertising this app as free. It is not free. It is certainly not worth the subscription cost. Lazy developers can't even bother using systems which aren't ai anymore and the ai is not accurate while I did the trial run.

NordicCaribou

2 months ago

Scamy billing practices

Outrageous price and scamy subscription approach

Jay98543

2 months ago

It is not FREE $60.00

It’s not free it is $60.00

Karpis Jan

2 months ago

Nothing but trouble

App sure took my money but it never works. No profile page. No way to skip the long intro. I paid for a life subscription and it still didn’t work. And all it did was keep asking me to subscribe. Not worth my time.

Flying Forester