Plant Identifier User Reviews

Customer Experience

Positive experience21.1% of reviews
Neutral7.9% of reviews
Negative experience71.1% of reviews

~ Based on 38 written reviews from the US App Store.

What users say

Is Plant Identifier Safe?

Plant Identifier - Care Guide appears safe based on user ratings. AppsHunter Safety Score for Plant Identifier is 86/100.

This assessment is based on 213 user ratings, with an App Store average of 4.4/5.

Safety Analysis

84.5% of ratings point to a safe experience
4.7% of ratings suggest some concerns
10.8% of ratings point to a risky experience

~ Based on 213 App Store ratings for Plant Identifier.

Is Plant Identifier Legit?

Plant Identifier - Care Guide appears to be a legitimate app. AppsHunter Legitimacy Score for Plant Identifier is 95/100.

Based on 95 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

All plants got deleted, can't restore premium

Yesterday the app was completely overhauled and now it's not the same app as before. I've been using it since 2020, added over 16 plants and now they are all gone. Now I got this stupid app which I can't use because I can't restore my premium account. What's most frustrating is that I don't know which plants I need to water now.
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Response from developer

Hi again! I just wanted to let you know that I’ve released a new update that fixes the notification issues and improves overall stability. Could you please update the app to the latest version and try restoring your purchase again? In most cases, this resolves the problem right away. If you still run into any issues, feel free to reach out to me directly at eulersoft.info@gmail.com — I’ll be happy to personally help you get everything sorted. If the update fixes things for you, I’d really appreciate it if you could consider updating your review to 5 stars. It makes a big difference and helps me continue improving the app. Thanks again for your patience and support! 🙏

Filled with annoying ads

You can’t even use the app without it pestering you to buy its ridiculous subscription.

Péssimo

Acabei de comprar e joguei dinheiro fora. Não funciona nada acontece. Péssimo.

Response from developer

Oi! Sinto muito pela sua experiência — dói ler que você pagou e nada aconteceu. Eu desenvolvo o app sozinho e levo isso muito a sério. Normalmente, quando algo não funciona é por um destes motivos: conexão instável no primeiro acesso, permissões de câmera/fotos negadas ou a compra não foi restaurada corretamente. Para resolver rápido: 1. Abra o app → Ajustes → Restaurar compras 2. Verifique a internet e permita as permissões da câmera/fotos 3. Se ainda não funcionar, fale comigo pelo link “App Support” na App Store. Posso ajudar a resolver na hora — e, se preferir, também consigo orientar no reembolso pela Apple. Eu ofereço um teste grátis de 7 dias para que ninguém precise pagar antes de ter certeza, e vou deixar esse fluxo mais claro nas próximas versões. Se eu conseguir colocar tudo nos trilhos para você, poderia atualizar sua avaliação? Um 5 estrelas ajuda muito um desenvolvedor solo como eu a manter o app vivo. Obrigado por ter testado!

I can't add plants

Hello, i bought the app in 2020 and since a few weeks I can't add new plants. The app tells me to buy premium. When I want to buy premium the app tells me I already have premium but it isn't possible to restore my premium. So now I am not able to add new plants which is really annoying, because I love the app and have over 20 plants saved :/ can u help me?

Edit: now the app is completely buggy and extremely slow.
I get ads all the time although i bought the app in 2020. I also don't get a respond from the owner off the app why I can't restore my purchase.
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Scam

I paid 5,99€ for the premium version and now everytime I want to add a new plant the app asks me to pay 5,99€ AGAIN!

Response from developer

Hi, i am really sorry for your problem. I'am working on it, in the next update i will solve it. You can always get refund with no problem. Thank you for downloading my app. after the update please review your comment.

Won’t work after purchase

I bought this app but instead of it unlocking and working, I am stopped at the “Premium version” “One time purchase” screen. It won’t unlock. Worthless.

Response from developer

Hi, i am really sorry for your problem. I'am working on it, in the next update i will solve it. You can always get refund with no problem. Thank you for downloading my app. after the update please review your comment.

有料版購入も、追加機能使えず。

700円でプレミアムバージョンを購入しました。

購入すれば制限なく植物のデータを追加できると記載していましたが、1件しか登録できません。

植物追加の + ボタンを押すと
プレミアムバージョンの購入画面が出てきます。
(すでに購入しているのに…)

「今すぐアンロック」のボタンを押すと
再度購入する画面になり、そのまま進めていくと

「このアイテムは購入済みです。
無料で再入手しますか?」
というテキストが出てきます。

「はい」を押すと
「完了しました」と出てきてホーム画面に移り変わります。

しかし植物は追加できず、無料版の機能のままです。

一時的なエラーであれば
デベロッパーの方がこのコメントを読んでくれることを願っています。

もしも詐欺のようなアプリであればとても残念に思います。
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I would like to cancel my purchase

I payed for the subscription, but I can’t add new plants. Even though I’m a premium user, it’s still requiring a new payment.

Response from developer

Hi, thank you for your message and I’m really sorry for the inconvenience! If you’ve already paid for the subscription but the app is still asking for another payment, it’s likely a syncing issue. Could you please try tapping the “Restore Purchase” button in the app settings? This should unlock your Premium access without charging you again. If that doesn’t solve it, feel free to contact me at bllhlskr@gmail.com — I’ll make sure you get access as soon as possible. Thanks again for supporting the app! 🙏

Doesn’t work

I paid for premium and it still won’t let me add more than one plant. Scam.

Response from developer

Hi, I’m really sorry to hear that and I completely understand your frustration. If you’ve paid for Premium and still can’t add more than one plant, it’s likely a syncing issue. Please try tapping the “Restore Purchase” button in the app’s settings — that usually resolves it instantly and won’t charge you again. If it still doesn’t work, please email me directly at bllhlskr@gmail.com — I’ll make sure you get full access right away or issue a refund if needed. Thanks for your patience, and again, I’m truly sorry for the trouble.

.

Péssimo, ele cobra a cada planta que vc adiciona.

Response from developer

Sinto muito pela confusão — não é necessário pagar por cada planta individualmente. Se o app estiver pedindo pagamento mesmo após a assinatura do Premium, pode ser um problema de sincronização. Por favor, tente usar a opção “Restaurar Compra” nas configurações do app. Se ainda assim não funcionar, me escreva em bllhlskr@gmail.com — terei prazer em ajudar pessoalmente para garantir que você tenha acesso completo ao que já comprou. Obrigado por usar o app e pelo seu feedback! 🙏

Edit

Please add a Feature, where you can Edit your plants when u have already made a reminder for them, so that you can e.g. add a photo afterwards or change the photo. Thanks that would be nice!

Response from developer

Hello, Thank you for your suggestion and for the 5-star rating! Your feedback and support mean a lot as I continue to improve the app. I really appreciate your valuable input and the high rating you've given. Your support motivates me to further enhance the app's features. If you have any other ideas or feedback, please don't hesitate to share. Thanks once again for the fantastic rating! Best regards,

Can only have 1 plant

Can only have 1 plant before payment

Help!!

I have entered the pictures of my plants and nothing has happened. I get no other options or information. What happened next?

Response from developer

Hello, I'm sorry to hear that you're facing issues after entering the pictures of your plants. Could you please check if there's a loading or processing indicator? In some cases, depending on the number or size of the images, the app might take a little time to process the information. If you're still not seeing any progress or options after a while, I recommend restarting the app or your device. This often resolves minor glitches that might occur during image processing. If the issue persists, please feel free to contact our support team at [support email] with more details about the problem, such as the device you're using and any error messages you might have encountered. We'll do our best to assist you further. Thank you for your patience and understanding. Best regards,"

Outdated version

I got it free but cannot update. So stuck with outdated version

Response from developer

Hello, I'm sorry for the inconvenience you're experiencing. Rest assured, the app is up-to-date, and we regularly release updates to enhance its features and performance. If you're facing difficulties updating the app, it might be due to settings or device-related issues. Please ensure that your device settings allow automatic updates or manually check the app store for any available updates. If you're still encountering problems, I recommend reaching out to me bia support link on appstore page with details about your device and the specific issue you're facing. We'll do our best to assist you further and ensure you have access to the latest version of the app. Thank you for your patience and understanding. Best regards

Outdated?

I downloaded this today because of AppAdvice and started to enter my first plant. After saving, it says ‘OutDated’ where the full date was. I have deleted and re-entered so many times I lost count. Always get ‘OutDated’. The way it was written up in AppAdvice leads one to believe that watering information is provided but that is not the case. What a disappointment!
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Stop demanding a review….

This app seems to work fine but in the first 5 minutes it’s already asked me to leave a review 3 times which is annoyingly excessive. Let me actually use the app first… I’m literally only leaving this in hopes that it will turn that feature off…
UPDATE: I’m not a big fan of how this app functions. You need to manually check in and tell the app you watered your plant to get the notification which is annoying. I missed a day because of this and now my schedule is a day later and I can’t edit it , I have to make an entirely new entry. It also asks me to upgrade EVERY single time I open it. I’m deleting this app as its very inconvenient to work with.
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Response from developer

thank you for your kind feedback. i will solve the review request in the next update it should not behave like that. I'm also working on editing problem. Have a nice day

Nice idea

My plant always get watered on time with this app

Ruim

Não curti, ele serve somente para você cadastrar suas plantas e sinalizar se foram regadas…

Liar

You comes with liar. They said free app. Then want €5

Response from developer

hi, where exactly it say this is a free app? it always has in app purchases with same price since it published.

Mehr erwartet

Toll wäre es, wenn ich die Pflanze fotografieren könnte, dann sagt mir die App „Yucca Palme, 2x pro Woche mit 100ml gießen“ oder so.
Die App erinnert nach meinen Vorgaben, aber da ich keinen grünen Daumen habe, weiß ich nicht wie oft ich diese Pflanze gießen soll

Response from developer

hi thank you for your feedback. I'm currently working on this feature please be patient :)