PlantGuide User Reviews

Customer Experience

Positive experience3.6% of reviews
Neutral10.7% of reviews
Negative experience85.7% of reviews

~ Based on 28 written reviews from the US App Store.

Is PlantGuide Safe?

PlantGuide - Plant ID & Doctor appears safe based on user ratings. AppsHunter Safety Score for PlantGuide is 89/100.

This assessment is based on 291 user ratings, with an App Store average of 4.5/5.

Safety Analysis

88.3% of ratings point to a safe experience
2.7% of ratings suggest some concerns
8.9% of ratings point to a risky experience

~ Based on 291 App Store ratings for PlantGuide.

Is PlantGuide Legit?

PlantGuide - Plant ID & Doctor appears to be a legitimate app. AppsHunter Legitimacy Score for PlantGuide is 85/100.

Based on 85 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Do not bother!

Waste of time!

Response from developer

We are sorry to hear that you were disappointed with your experience. We continuously strive to improve our app and provide reliable plant care and identification tools for our users.

En la publicidad dicen que es gratuita Y NO LO ES!

No es gratuita! Y dicen serlo. Eso es publicidad engañosa!

Response from developer

Lamentamos cualquier malentendido. La aplicación se puede descargar gratis e incluye funciones básicas gratuitas para todos los usuarios. Las herramientas avanzadas requieren una suscripción para respaldar nuestro desarrollo continuo.

False advertising

Searched for FREE plant advice on Google and this was the first (top) result, downloaded and opened, and it is £1 a week, so £52 a year.. which in my book is not a free app! So in the bin it went!

Response from developer

We are sorry for any misunderstanding. Our app is free to download and includes free basic features for all users. Premium features and advanced tools require a subscription to support our ongoing development.

Theft

I email multiple time to cancel, got no response, they took my money anyway, won’t be using again

Response from developer

We understand your frustration, but please know that all app subscriptions and cancellations are managed exclusively by Apple directly through your Apple ID settings. Developers have no access to your payment account or technical ability to cancel subscriptions on your behalf via email. You can easily manage or cancel your active subscription anytime directly through your device's Apple ID settings.

Have to pay

Not as advertised. Have to pay to use the useful features

Response from developer

We are sorry for any misunderstanding. Our app is free to download and provides free basic features for plant care. Premium tools—like advanced diagnoses and detailed care guides—require a subscription to support our continuous research and app updates.

Not working

Not working for small plants like basilic.. unuseful application just for spend money ..
Don’t waste time

Not free

Don’t let the videos trick you. It’s not free

Difficult to cancel after trial

I thought I would give this app a try for 1 week trial but have not been able to find out how to cancel because it’s not what I want. Very frustrating. Be warned. Please explain how I can cancel as I am not prepared to pay £14.99 A WEEK

Response from developer

We are sorry to hear about your frustration. Please understand that as the app developer, we do not have access to your Apple ID, payment information, or subscription management system; all billing processes and cancellations are handled exclusively by Apple. Please contact Apple support directly through your device settings to cancel your subscription. If you find our tools helpful for your plants in the future, we recommend considering our annual plan. It is a much more cost-effective option for long-term use compared to short-term subscriptions. Thank you for your understanding.

Bad

It was good in the beginning even though there was hella ads but then the “special trial” kept showing up with no “x” button to click out so now I can’t even use the app. I don’t want to pay for the ridiculous weekly subscription either, that’s way too high.

Response from developer

We’re sorry to hear about your experience. To dismiss the "special trial" pop-up, please try clicking the "X" in the top-left corner or tapping the blank area outside the window. We understand that pricing is a concern. We offer free basic features for all plant owners to enjoy, but our professional tools require a subscription to support our ongoing botanical research and technical development. If you find our professional features valuable, we recommend considering our annual plan. It is much more cost-effective for long-term use compared to short-term plans and provides steady access to our advanced tools. Thank you for your feedback!

HAPPY HAPPY HAPPY

VERY GOOD APP

Not enough currency or storage space

I don’t have enough storage nor anymore funds to get this app which is saddening because I and growing a garden patio

Response from developer

We are sorry to hear that you’re unable to use the app at the moment, especially while you are working on your garden patio! We truly appreciate your interest in our plant care tools. Please know that we offer free basic features for all plant owners. If you ever have more storage and decide to upgrade for a better experience, we recommend our annual plan. It is a much more cost-effective option for long-term use compared to short-term subscriptions. We hope your garden patio thrives and look forward to welcoming you back in the future.

Rubbish

Doesn’t do what is says why do you have to pay !!!! You download the app to see what is wrong with you’re plants And you have to pay

Good

Its ok but the pop ups for subscriptions is annoying

Useless unless you pay

You can’t do the trial and get the annual subscription(reasonable annual cost). Only the trial and the weekly subscription(way more expensive) …. How am I supposed to choose if the app is worth it.

Response from developer

Hi! We provide basic features for free so users can test our technology before deciding on a subscription. We only charge for professional functions to fund our ongoing research and technical development. Using these free tools is the best way to see if the app is worth it for you. We offer various plans to ensure we can keep improving the experience and provide real value to all plant owners.

DO NOT DOWNLOAD THIS APP UNLESS YOU WANT TO PAY FOR A SUBSCRIPTION

So I downloaded this app to check my plant pop up as soon as I clicked the app subscribe now I clicked no and took a picture of my plant it gave me some good advice so I took a picture of another plant and guess what disease detected get our monthly subscription to see what’s wrong so I got suspicious and took a picture of a fake plant yet again disease detected pay a subscription to see what’s wrong so I just took a picture of a tissue box still
Disease detected don’t download this app unless you want to pay for a subscription 😔
Show more

Response from developer

Hi! We offer basic identification for free, but our professional functions require a subscription to support ongoing botanical research and technology costs. Regarding your test, our AI is specifically trained to analyze plant textures and symptoms; when scanning non-plant objects like a tissue box, the system may misinterpret textures as plant issues. We are constantly calibrating our models to improve accuracy and ensure our professional services provide real value to plant lovers.

Fake Advertisement

useless app. high subscription price. fooling people through social media advertisements mentioning free.

Response from developer

Hi! We do offer basic features for free, which is what our advertisements highlight. We only charge for professional functions to fund our ongoing research and the high costs of maintaining our technology. We aim to be transparent about our services, providing both free and premium options to support plant lovers at every level.

Does not work

This app does not work. I spent $25 on this and it did not identify a single plant.

Response from developer

Hi! We are sorry for the trouble. Our app provides basic features for free, and we only charge for professional functions to fund our continuous research and keep improving our technology. Identification can sometimes fail due to lighting or camera angles—please try rescanning with a clearer, close-up photo. If it still doesn't work, we are committed to making it right for you!

Useless purchased

Useless application

Response from developer

Hi! We are sorry to hear that. Our app offers basic features for free, and we only charge for professional functions to fund our continuous research and technical development. We aim to provide real value for every user, and we would appreciate knowing which part didn't meet your expectations so we can improve.

False advertising

Don’t download this app

Response from developer

Hi! We take our technology seriously and do not engage in false advertising. Our diagnostic functions are based on extensive data and research, and we charge for these professional services only to sustain our ongoing technical development. If our app didn't meet your expectations based on what you saw, we'd like to know exactly where we fell short.

Need subscription or Money for wveeything

Not for common people

Response from developer

Hi! We actually provide basic features for free so that everyone can start caring for their plants. We only charge for certain advanced functions to help us fund ongoing research and keep improving our identification technology. Please try the app again to explore the available free options!