Plate Merchant

Plate Merchant is the app your team uses to run reservations on Plate. ANSWER REQUESTS IN A TAP See each request's date, time, party size, section and notes, then accept or decline straight away. Push notifications tell you the moment a new one arrives. YOUR WHOLE SERVICE AT A GLANCE Today's bookings grouped into seated, arriving and up next, with live counts of who is dining, arriving and still to come. Jump to any date to plan ahead. RUN THE FLOOR IN REAL TIME See every table as it is right now: free, seated or expected. Assign and move parties from the room itself, and choose which tables guests can book instantly and which come in as requests. KNOW YOUR REGULARS Every guest has a profile with visits, no-shows and average party size. Mark VIPs and keep notes on preferences, allergies and occasions that the whole team can see. CHANGE BOOKINGS IN SECONDS Move a confirmed booking's time, party size, section or table. Add walk-ins and phone bookings, and message guests on WhatsApp. BUILT FOR THE WHOLE TEAM Switch between your restaurants, set closures and booking rules, and give each teammate the right access as owner, manager, staff or viewer. Plate Merchant is for restaurants that work with Plate. Accounts are set up by Plate for each restaurant's team. The floor plan, guest book, walk-in bookings and WhatsApp messaging depend on your restaurant's Plate plan.