Platter's Wine Guide User Reviews

Customer Experience

Positive experience11.8% of reviews
Neutral5.3% of reviews
Negative experience82.9% of reviews

~ Based on 76 written reviews from the US App Store.

Is Platter's Wine Guide Safe?

Not enough ratings yet to assess Platter's Wine Guide.

Is Platter's Wine Guide Legit?

Platter's Wine Guide appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Platter's Wine Guide is 73/100.

Based on 73 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Operational error

It won’t let me sign in. Jcon error?

Don’t buy - it is a scam

Do not spend your money to “subscribe” for a year. A week later, you will be kicked out, like me and will surprisingly, have to subscribe for yet another year.. I e-mailed, tried on the app. Nada, niks.. log out, log in.. Subscribe and you will get all these awesome reviews. You don’t. Scam!

App vs book

App is weak. Not as detailed as the book.

Search is pain

You get 5 free searches.
Searched for 2021 kwv heritage collection cab
I think its not on there. I think.
Anyway the search option is pretty useless.
Back to the book.

Bad user logon and password reset

App has a bad logon and reset process. Almost all other apps allow a user to reset his/her password by an email adress omly - not asking for name and surname credentailsalso before allowing to reset.

Great new updates

The latest version fixes so many bugs. We can now communicate with the Platters team and scrolling through all the wines and producers have become a lot easier.

Unusable

I am not sure how the app keeps crashing months after launch. It has been a total waste of money, and actually not functional for 2022. This used to be a great app. Seriously…..losing customers rapidly.

Does not work .. out of date

Can have my money back ?

App does not work

App worked perfectly when I had my 3 free searches. As soon as I paid for the subscription nothing works! Workaround is to use the website. But today that is failing to load. Reading other reviews from months ago, it is utterly disappointing that establishments like Platters and Diners club has not done anything to try and rectify this.
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Unable to search

Not able to search in App or on website. What is the point paying for a subscription if you cannot use it?

Unusable

App keeps crashing on multiple sections, unusable

Search function on 2022 version does not work

The search function on the new 2022 version does not work. I assumed it would be fixed but after well over a week there is still no update. Very frustrating.

Does not work

If you take out a year’s subscription, you are still told that you must subscribe to use the app.

They fix the problem

Thx

Dreadful disappointment

The search function on the homepage does not work - wow. Slow and unresponsive. Could not wait to use this for 2022 but not worth the hassle.

Great new build

This is so much better than the old version!
However I’d love to see historical ratings. And when I login and subscribe to annual plan and paid I can’t access the subscription content 😭 it still says “subscribe to access” everywhere. Pls help!

crashes

permanent crashs on search for a wine

Not as good as it used to be...

This updated version of the app is no thing like as good as it used to be. They seem to have made an interactive database very clunky.

Having recently renewed my subscription (wow, that’s not cheap) the app has refused to acknowledge this - I have used my 5 free searches and can search no no more. I’ve logged on, logged off, uninstalled, reinstalled, restarted the phone, contacted support... all with no effect.

Pleasingly I do have every copy of the book (back to 1999), so find myself using them instead of the app.
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It's is a terrible app

So sorry to say your application is terrible you can't use

Dreadful

Clunky, hard to navigate, lacking information. Don’t bother.