Worst sports app ever
This app alone is enough to look at other clubs. It doesn’t work, access is restricted on who can create events. Communication never works. We had to put our athlete in the app as an athlete and parent and list our email with her email to get communications. Even after it was initially set up correctly. Notifications are horrible, look and feel is clunky and old. Really the developer should trash it and start again. And finally the calendar also doesn’t sync with skylight.
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Terrible App
This app is awful. Constantly crashing and never updates properly.
Not user friendly
Works slow. Not easy to delete messages. Messaging system is clunky at best. Just not comparable to the other apps out there like Team Snap, Gamechanger, SportsYou, etc
Use something else!
With three kids in multiple sports I have used every team/sports app out there, but this has to be the worst! The permission levels are too limited so it’s hard to add events and team meetings, the notifications only sometimes work and the chat looks like something my mother would create. It needs a better interface, easier accessibility, more features and reliable notifications to be able to compete. Wish my kids program picked a different product.
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Absolute Trash
This app does nothing it’s supposed to do, seemingly in purpose. Must’ve just deleted the old reviews. Don’t use it. If you’re forced to by the league, I suggest carrier pigeon
App kicks you out
While the app is good when it works, during the course of the season, my son, wife and I have had the app freeze multiple times. I have to remove the app and reload it and start all over each time. Would be great to have it fixed as the app’s functionality is good.
Glitchy App
Requires multiple logins, chat function randomly disappears, sync to calendar doesn’t hyperlink the location/address to maps - required to enter location address into maps. TeamSnap and GameChanger are way better apps.
Easy to use schedule for both of my kids
Helpful to see all of the practices for my both my daughters in one spot. Quick to chat with their coaches as well.
A lot of great feature updates!
The app has provided a handful of feature updates that make team communication and overall planning for my family easier. Our life revolves around our children’s athletes schedules and the ability to export calendars, get push notifications in schedule changes and having a team chat at my fingertips to ask questions has made our life easier!
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Brutal
Always an issue. Why lose members over an app.
Playersecond
Not user friendly
Fix the chat black hole
If you click on chat - you literally have to delete the app and reinstall to get back out of it. Unreal they haven’t fixed that yet.
Horrible
Every time I log in to this stupid app the next day it kicks me out! What a terrible app, my team need to switch to team snap
Whats the point?
Great a new team management app!! Cant wait to see all the great features and capabilities it has……..
- chat - unreliable and duplicate notifications, cant share links easily
- email - cant email the coach!!! What?
- schedule - once availability is changed to yes or no you cant set to maybe anymore so its hard to know if its a maybe or not responded?? Also schedule changes send you the new information 2x and doesn’t show whats changed
- login - i get logged out all the time and have to log back in, no indication your logged out, no notifications while your logged out, have to share your login information with spouse or kids so they can log in???????????? Sharing credentials isn’t that it 101 no no? Oh great we can share an access code but if we reset our password all the access codes are dead and have to be resent
-support- always answer with is app up to date? Did you log out and back in?
Short of it is this app was necessary for them to be appealing to clubs to buy into 3step franchise but they are just wanting to get a piece of profit from the club and provide no additional support to the club that they claim they will…
Just another reason this pay to play atmosphere is toxic..
- chat - unreliable and duplicate notifications, cant share links easily
- email - cant email the coach!!! What?
- schedule - once availability is changed to yes or no you cant set to maybe anymore so its hard to know if its a maybe or not responded?? Also schedule changes send you the new information 2x and doesn’t show whats changed
- login - i get logged out all the time and have to log back in, no indication your logged out, no notifications while your logged out, have to share your login information with spouse or kids so they can log in???????????? Sharing credentials isn’t that it 101 no no? Oh great we can share an access code but if we reset our password all the access codes are dead and have to be resent
-support- always answer with is app up to date? Did you log out and back in?
Short of it is this app was necessary for them to be appealing to clubs to buy into 3step franchise but they are just wanting to get a piece of profit from the club and provide no additional support to the club that they claim they will…
Just another reason this pay to play atmosphere is toxic..
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Player “last”
This is they worst app ever. Not that it matters cause folks are forced to use it who are in their clubs.
Very unhappy
This app has constant problems. It logs me out every time I go into it and says my credentials are wrong which work perfectly fine when I go log in on the website. I have deleted and reinstalled the app multiple times. It’s extremely frustrating.
Basically Unusable
How in this day and age an application is unable to support the most basic services like “Chat” shows the utter lack of interest from 3-Step Sport to invest in all of the acquisitions/questionable monopolization.
All this app actually does is create a payment portal for Parents and gives you “Push” information from the Club.
Yet, it is the mandated communication app for all its Club Teams. So, if you’re reading this review…doesn’t really matter. You are being forced by your Club to application anyway.
All this app actually does is create a payment portal for Parents and gives you “Push” information from the Club.
Yet, it is the mandated communication app for all its Club Teams. So, if you’re reading this review…doesn’t really matter. You are being forced by your Club to application anyway.
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Lots of room for improvement
Before this middle school project gets turned in for grading.
Horrible on all levels
Emailed support several times - nothing.
Can’t make it easy to add a parent to a child. That’s the core of the app - and you can’t find out how to do that basic task anywhere on their site, FAQs, etc …
Flakey / irrational updates of schedules to the app. Had 2 fellow parents - on the same team - side by side looking at a schedule - and it showed different schedules!
Needs a deep QA and User Experience makeover!
Can’t make it easy to add a parent to a child. That’s the core of the app - and you can’t find out how to do that basic task anywhere on their site, FAQs, etc …
Flakey / irrational updates of schedules to the app. Had 2 fellow parents - on the same team - side by side looking at a schedule - and it showed different schedules!
Needs a deep QA and User Experience makeover!
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Horrible
Just horrible. I was logged out and when I reset my password my son was no longer on my account. I don’t get messages from the team and I couldn’t register him for the next season. Support told me just to use someone else’s account to do it. This app is horrible..
