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Player.pl User Reviews

Player.pl
Player.pl
TVN S.A.
🎬 Entertainment
📷 Photo & Video

Customer Experience

Positive experience12.5% of reviews
Neutral15.6% of reviews
Negative experience71.9% of reviews

~ Based on 32 written reviews from the US App Store.

Is Player.pl Safe?

Player.pl appears mostly safe based on user ratings. AppsHunter Safety Score for Player.pl is 74/100.

This assessment is based on 652 user ratings, with an App Store average of 3.7/5.

Is Player.pl Legit?

Player.pl appears to be a legitimate app. AppsHunter Legitimacy Score for Player.pl is 95/100.

Based on 95 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most RecentHighest RatedLowest Rated

Co to ma być

Czy was tam już do końca pop….. rozumiem reklamy w darmowej tv ale w płatnej aplikacji?? Nie polecam.
MichauWuMichauWu

Response from developer

Dziękujemy za uwagi - przekazaliśmy je do właściwego działu. W pakiecie z reklamami wyświetlamy 3-4 bloki reklamowe, których łączna długość nie powinna przekraczać 5-10 minut. Niemniej rozumiemy, że reklamy mogą irytować - być może w takiej sytuacji bardziej odpowiedni byłby dla Ciebie pakiet bez reklam, w którym można oglądać materiały VOD bez przerw reklamowych?

Player

Ok
I. Z. AI. Z. A

Response from developer

Dziękujemy za wspaniałą ocenę oraz komentarz! 💙

Player International is pointless

I live outside of Poland, and wanted to watch some of my favorite shows, I bought the Player International package, and I can only use it on my phone or laptop, only at home and besides some shows are still unavailable. When I try to share screen to my tv so I can watch it with friends/family, it doesn't work.

There is no other package available for international customers and paying money gor having acces to only 30% of whole service is outrageous (and also the fact that it doesn't work on TVs or if I am anywhere else but home). Just awful.
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majathebeeemajathebeee

Response from developer

Hey, as part of the Player International package you can watch all series, programs, films and live channels listed in the collection at: https://bit.ly/44NXZLD You can use the package wherever you want in the UK. Unfortunately, we do not support screen sharing (except for Google Chromecast 2+ or image transfer via a laptop / computer connected to the TV via HDMI). If you have any additional questions, we are at your disposal on Messenger (enter the word: "Konsultant") and by e-mail (hello@player.pl).

No Picture-In-Picture

When would this functionality be available? Pretty standard these days…
dareczek_wdareczek_w

Response from developer

Thank you for your suggestion. We are constantly developing and it is possible that we will introduce some changes in this area in the future.

Cannot watch abroad

Don’t bother downloading it if you were hoping to access Polish TV abroad, even if you’re not looking for a free service
Sioigin55Sioigin55

Response from developer

Hi, can we help with any issue related to our player?

Oszustwo.

Wykupiłam pakiet intertional żeby oglądać jeden serial, jeden jedyny a jak chce go obejrzeć w aplikacji to pojawia się nie masz wykupionego dostępu do tego materiału, a mój pakiet jest aktywny 🥲
WeeeronikaaWeeeronikaa

Response from developer

Hej, niestety z powodów licencyjnych pakiet TVN INTERNATIONAL daje dostęp do wybranych treści Player. Spis zawartych w pakiecie tytułów możesz sprawdzić na naszej stronie: https://player.pl/playerplus/tvn-international. Napisz proszę do nas na adres: hello@player.pl - zweryfikujemy Twoje konto i wyjaśnimy zaistniałą sytuację!

Chromcast issue

Since a month chromcast on iOS is not working it’s really annoying as before had no issues Tried to contact with support via email but only answer was to wait to reply since 3 weeks no reply or contact..
maggss321maggss321

Response from developer

Miło mi poinformować, iż w ostatnich dniach opublikowaliśmy w AppStore nową wersję aplikacji, która rozwiązuje zgłaszany objaw. Uprzejmie prosimy o aktualizację lub reinstalację do wersji iOS 5.12.0 i weryfikację poprawności działania. Bardzo przepraszamy za uprzednie niedogodności i pozostajemy do dyspozycji w przypadku jakichkolwiek dalszych kwestii.

The app is problematic

Despite having paid an international bundle fee, the app won’t allow me to watch TVN24, saying it’s unavailable outside of Poland which is not true given I can watch it on a pc/Mac. Sort it out please :)
Ola_LdnOla_Ldn

Response from developer

Please write to us at: hello@player.pl We will verify your account and do our best to provide you with access to activated Player content.

Tv cast

After the update I’m no longer able to cast any shows on my tv chromecast (using iOS).
It is so annoying, any update on this?
katarzynakniolakatarzynakniola

Response from developer

Dziękujemy za oczekiwanie na odpowiedź. Uprzejmie informujemy, iż wdrożyliśmy nową wersję naszej aplikacji tj. 5.12.0 dla urządzeń z iOS w której opisywane objawy związane z Chromecastem nie powinny występować. Prosimy uprzejmie o aktualizację aplikacji bądź jej przeinstalowanie i będzie można korzystać z aplikacji bezproblemowo. Przepraszamy za niedogodności, życząc już samych udanych seansów.

Chrome Cast Issues :(

The Chrome Cast feature from ios has stopped working since the last update! This has happened before after an update and it's annoying. I paid for a package but I'm wasting miney while I'm not watching it on the TV (I can't watch on my phone as it's not comfortable!). Please fix this asap.

Other than that I like the app
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AL3K5.411AL3K5.411

Response from developer

We would like to kindly inform you that we have implemented a new version of our application, i.e. 5.12.0 for iOS devices, in which the described symptoms related to Chromecast should not occur. Please kindly update the application or reinstall it and you will be able to use the application without any problems. We apologize for the inconvenience and wish you only successful screenings.

User unfriendly video display and no English version

Video display is poor because
1) you can’t minimise it and browse for others
2) On iPhone 11, you can’t have the video floating while you use your phone
3) If you do anything on the phone while streaming, the video stops such as adjusting brightness from the control centre
4) no volume control
5) you can’t watch the video vertically

It might be normal or a norm in Poland to accept misleading characteristics of something before you buy but this here is one of the thousands of examples: It says the app is available in English and Polish. But in fact it is only in Polish.
Poor…. !
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RubbishTaxiRubbishTaxi

Response from developer

Thank you for any suggestions - perhaps in future updates the mentioned functionalities or the English language will appear. Please keep an eye out for future updates;)

Good app but..

I downloaded Player yesterday hoping to watch my favorite series on it that I do not have access to due to me not living in Poland, but based on what I saw, the app is not free anymore and I cannot watch anything unless I play..
Sweet Avocado :3Sweet Avocado :3

Response from developer

That's right! To be able to use the site, you need an active subscription in the form of a package of your choice. We recommend Player ( bez reklam)😊

Not good at all!

Very unreliable app. Plenty of problems and bugs. It needs a solid update finally! I’ve tried to contact their support through messenger and waiting over a week for any response. Ticket created and confirmed via Email. Let me add I have a latest app version. Gentlemen from technical support. Wake up, shake it up and do something!
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Toppole69Toppole69

Response from developer

Hello! We're currently try to improve our app's functionality, we're doing our best to fix it as soon as possible :)

Amazing

Thank you for this app. Living in the UK I do not have access to Polish TV. This brought back all my favourite shows and I’m so grateful that this exists! Thanks
MariazareckaMariazarecka

Response from developer

Hey! We're glad it's working out for you, thank you for the high rating. Enjoy! - Gaspar / player.pl

Dostepnosc

Aplikacja nie dostepna poza granicami Polski. Wake up in 21st century. No Apple TV Support, no access from outside of PL. Stupid Polish bureaucracy with media bills etc. It has been 2 years since last time I looked at this app and nothing has changed. TVN International access news we can all get it from other channels. Why's the point of this app anyway? See you in 2 years maybe...
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Joshua LuckyJoshua Lucky

Response from developer

Hej! Masz aktualną wersję Playera? Jeśli nie, zachęcamy do pobrania i sprawdzenia nowych funkcji i ofert! :) - Gaspar / player.pl

tv Player

Where is Player for tv???
I can’t believe that Ipla(crap app, but very good picture quality) outstripped new technology giant like TVN S.A.
Work harder and quicker!!!
Player is a very good app, just not necessarily for  users....
DarekDarek

Response from developer

Hey! We don't support Apple TV at the moment, but as soon as that changes, we will let you know on our Facebook page :) - Gaspar / player.pl

:(

Nie dla Polaków za granicą niestety...
katakinkakatakinka

Response from developer

Za granicą - w kilkunastu krajach europejskich - można korzystać z pakietu TVN International - zapraszamy do zapoznania się z ofertą na sklep.player.pl. Dodatkowo - wykupując jakikolwiek pakiet w Polsce można z niego korzystać na terenie Unii Europejskiej.

Aga

The worst app ever!! I can’t log in even though email and password are correct! It switches off in the middle of typing the password, so frustrating! I can log in on my laptop without any problems so there’s clearly something wrong with the app.
I decided to delete the app and def not planning on using it again.
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kinomaniakkinomaniak

Response from developer

If you have any problems with using our application please contact us through pomoc.playerpl or onto hello@player.pl. We'lll check how to resolve the problems.

Unable to log in/ nie mogę się zalogować

The layout of the log in screen doesn’t allow to confirm the captcha once the pictures were chosen when confirming I’m human. Used on iPad Pro 11 inch 2018.
Sposób w jaki strona logowania jest zaprojektowana nie pozwala potwierdzić wyboru obrazków przy potwierdzaniu człowieczeństwa. Przez to nie ma możliwości zalogowania się. Próbowałem na iPadzie pro 11 cali 2018
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Maksymilian ZMaksymilian Z

Response from developer

Pracujemy obecnie nad wdrożeniem nowej wersji captcha w naszych aplikacjach mobilnych. Do tego czasu zachęcamy do oglądania naszych materiałów na innych platformach, w tym na komputerach z przeglądarką. Przepraszamy za niedogodności z logowaniem na wybranych iPadach. EDIT: Wdrożyliśmy poprawki w procesie logowania, które powinny eliminować zgłaszany problem z captchą. Pozostajemy do dyspozycji pod pomoc.player.pl / hello.player.pl

Offline option

Not bad app, but offline option is missing.
Please add.
NojtasNojtas

Response from developer

Hey! If you don't have the latest version of our app yet, we encourage you to download it! We are constantly developing and improving Player, check it out yourself! - Gaspar / player.pl