PlayOJO Real Money Casino User Reviews

Customer Experience

Positive experience7.2% of reviews
Neutral3.1% of reviews
Negative experience89.7% of reviews

~ Based on 223 written reviews from the US App Store.

Is PlayOJO Real Money Casino Safe?

PlayOJO Real Money Casino appears mostly safe based on user ratings. AppsHunter Safety Score for PlayOJO Real Money Casino is 79/100.

This assessment is based on 3,868 user ratings, with an App Store average of 4.0/5.

Safety Analysis

71.8% of ratings point to a safe experience
6.2% of ratings suggest some concerns
21.9% of ratings point to a risky experience

~ Based on 3,852 App Store ratings for PlayOJO Real Money Casino.

Is PlayOJO Real Money Casino Legit?

PlayOJO Real Money Casino appears to be a legitimate app. AppsHunter Legitimacy Score for PlayOJO Real Money Casino is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

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Worst casino game

Don’t even bother downloading if you think it’s same as FanDuel or draft kings.

Good if it doesn't crash.

Been looking for a decent online casino for slots. I like the look of this as it is very bright and colourful. The display is also very clear with a large enough font for my iPhone Mini.

Down side is playing for the first time it crashed and this really not a good start when real money is involved. Decided to give it a miss and cash out. This gave the next red flag when they asked for personal bank details, like account number and sort code, really not what you want from a random App. Saying they need it in case your bank refuses the withdrawal they send you. Never heard of this on any of the other Casino Apps i have tried.

Big no for me, sorry. That last point just feels really sketchy.

Hope they can fix these issues for the future as would have been a 4 star.
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Can’t even do a 10% free spin offer correctly

ā€˜Deposit Ā£100 through this link and get 100 free spins’ - text received, did exactly that but nothing has been credited and after sending off a complaint, still awaiting a response from their team days later, never had this bad of an offer take so long from any other website, pathetic.

I put $10 in for free spins

So a few days ago I put my last $10 in PlayOJO and when i tried to withdraw my money it kept declining. I’ve tried a million times I’ve tried wire transfer but nothing. Do not put money in you won’t get it back.

What a joke !

Worst site for casino . When you finally get a bonus after spending £60 quid you win £4 . Deleted app .

Worst casino ever

Horrible UI and delay withdrawals forever.

Scam in Alberta

I’ve already contacted the Alberta liquor and gaming commission to report the scam site. They take your deposit, no problem, but when you have winnings and want to get paid out, then they make you jump through hoops, and never verify you and will not pay you your money. First, they say you need to upload the Bank or credit card you used to deposit money, that’s a major red flag - No other online casino does that. Then once you do do that they ask you to upload a ā€œdocument,ā€ they don’t specify what document they want, you’re just supposed to guess. Google helped me out and let me know they needed my ID so I uploaded that. After that, they needed another ā€œdocument,ā€ again not advising what document they need. Google says this is proof of where your money came from. I have tried uploading my bank statement to show that I have a job that deposits onto my account, and then uploaded my employment paystub, but neither of these were sufficient, it keeps declining it. I emailed them, but they have not responded. I followed up with them, but they again have not responded. The online chat is just a bot that is completely useless. They’re thieves.
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Don’t trust them

A clunky app and a company that seems shady. After putting money in to work towards a bonus- it turns out the my account was put on a ā€œpromotions lockā€ making me ineligible for rewards. I asked why and have been told no reason. This goes against gambling commission and looking to take this up with them. They have claimed an email was sent but I have not received anything on the date they state. There are much better gaming apps out there so feel like i need to cut my losses with these, close my account and leave a review to hopefully prevent others doing the same…
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Rude and complicated

They take your money without any issues or verification but when you want to withdraw they have every excuse not to give your money back and blame it on the law. Lol the help ā€œspecialistsā€ will accuse you of having a gambling problem and send you emails about irresponsible gambling help.. send links for gambling help.. everything except help you get your verification settled and your money withdrawn. They are ā€œlegalā€ but they definitely find loopholes in the regulations to be able to scam you out of your money. DO NO RECOMMEND ONE BIT.
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Scammers and review deleters

Play hundreds every week for over a year never won anything had one win of 200 pound once I play every week sites biggest scam ever support closes chat on you for telling them there a scam I’ll just go to the papers with my data soon cause I know Ojo the numbers ain’t adding up rtp on slots ain’t right slots iv played every week for a year some still haven’t even hit 3 scatter bonuses let alone 4 keep on scamming me others out there who feel the same ring Wolverhampton express and star if hundred share our data if yours is like mine we can prove these guys ain’t legit
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So bad

Would give zero stars if possible. Every bonus round or scatter crashes and goes into a loading screen forever so have to close and reopen app every single time! Updated app and no different either so so bad

Worst app Iv ever played frauds

Absolutely worst app .. freezes all the time Iv been playing for years and have never won anything really… take take take… worst casino Iv ever played

Do Not Trust

Let me deposit my money with no id verification however when I went to withdraw money it asked for ID then would not respond to my multiple attempts to show my id

Website and app don’t work.

Website will not even load after I log on. I downloaded the app and it is also horrible. Constantly crashing. Couldn’t even get through the few free spins they gave me. Dozens of better option out there.

Fausse publicitƩ

La publicitĆ© dit que si tu es quĆ©bĆ©cois tu peux jouer mais dĆØs qu’il m’a Ć©tĆ© demandĆ© mon adresse il y avait une erreur. La compagnie a communiquĆ© avec moi mais le problĆØme n’est pas rĆ©glĆ© meme avec le lien qu’ils m’ont envoyĆ©.

Worst app I’ve tried

Stay away from this app. I have no clue how they got their overall rating, but it is a complete money grabbing scam. I was not allowed to withdraw the money I had deposited, reached out 5 seperate times for help and each time was either ignored or told to wait whilst the situation is escalated. Nothing ever came of my withdrawal issues, seems like the company won’t let you withdraw your money until you spend it back on their games. It is impossible to win, it’s a downhill slope that will only end in the app gradually draining whatever money you deposit.
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Not counting leaderboard points!

I’ve been opted in to a rulette mission that supposed to count points depending on how much your stake is, however after playing with a lot of money I don’t ended up on 0 point. It can be a system problem, I get it. The main problem is that I spoke to their help chat, provided everything they asked and they told me someone will be in contact from the team that deals with this. Nothing. No one reached out at all for days. So I wrote an email to them, and again nothing. Still haven’t heard anything from them at all. Very very bad customer service.
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Terrible

I wish I could rate this 0 stars. I have been back and forth with the OJO staff regarding my funding evidence and any other documentation. I was approved and tried to withdraw my money but was told I couldn’t. I then emailed the team asking if there was more documentation needed and was ignored a total of three times. Staff have terrible communication skills. App is terrible.
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Customer Service Not Good

Played on the site for well over a year. Lost my option for withdrawal through Interac which is how I would deposit. After talking to customer service it was reinstated only to be removed as an option a short time later. The only option left available for withdrawal was then a wire transfer. Tried multiple times with different and agents and multiple escalations only to be told it couldn’t be fixed. Takes sometimes 5 DAYS to get funds. Ridiculous turn around time. Used to get money within hour sometimes less. Play mostly on a difference app now and I get money within 10 minutes.
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