Promos not honored reliably
Investigation is needed. If they’re so complacent over a small issue like this, I shudder to think what a big issue would be.
My advice- stick to MGM and its partners. They have no BS promotions and responsive customer support.
Great app
Playstar rating
Positive experience
The only issue I've experienced is with geolocation. Since I live near a state border, the app occasionally won't recognize that I'm in a state where online gaming is permitted. It can be frustrating when I'm sitting in my own home and can't access the games because of my proximity to the border.
Fortunately, I've been able to use the app successfully from other nearby locations, so I've found ways to work around the issue.
Overall, I've had a positive experience with PlayStar and enjoy using the app. I hope the geolocation accuracy continues to improve for users who live near state borders.
