PlayVille User Reviews

Customer Experience

Positive experience66.0% of reviews
Neutral9.3% of reviews
Negative experience24.6% of reviews

~ Based on 471 written reviews from the US App Store.

What users say

Is PlayVille Safe?

PlayVille: Avatar Social Game appears safe based on user ratings. AppsHunter Safety Score for PlayVille is 86/100.

This assessment is based on 987 user ratings, with an App Store average of 4.3/5.

Safety Analysis

81.5% of ratings point to a safe experience
5.5% of ratings suggest some concerns
13.1% of ratings point to a risky experience

~ Based on 987 App Store ratings for PlayVille.

Is PlayVille Legit?

PlayVille: Avatar Social Game appears to be a legitimate app. AppsHunter Legitimacy Score for PlayVille is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

cute and fun!

graphics are absolutely adorable! i like the different clothing and furniture options
one downside is that there are a limited amount of quests and i lost interest after completing them all. hopefully there will be more

Awesome game

Mine/shopping/farming/ on the go game tons of fun.

So cute

This game is adorable. I love these style games especially with other real time players. There’s a lot to do and a lot you don’t need to pay for, which is great, and if you do pay for anything I think it’s worth it. Reminds me of Fantage that I used to play when I was younger. I’ve only had it for a while but I’ve been playing everyday
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**

I downloaded this game yesterday and I really like it but the fact that half of the time I open the app it doesn’t work is truly annoying. I can make my character move around and all of that but the game doesn’t register what I click or what I try to collect is a major problem because I have to constantly close out of the app and reopen it just for it to MAYBE register my click and taps 50-50. Is it just an issue in my phone or what?
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Best

BEST game ever!!!! No ads,and very fun!!!

Cute and entertaining

I like that there aren't any ads for the game. It's an Indy farm based game. Personally I love it

Disappointed

Redownloaded the game and I’m unable to access my old account. I’m extremely disappointed and upset I wasn’t so much money on the game.

so fun!

i really love this game a lot! its become my #1 favorite farming game that i've found so far. i love the level of customization, the quicker pace than most farming games, the endless quests to keep you busy, and the adorableness of it all. the only issue i've found with this game is there are some features that unfairly disadvantage newer players - when utilizing the community farm, garden fairies will appear in the crops that you click on and will require certain crops from you. i think this could be a fun trickster aspect in the game but the issue here is they'll ask you for crops unlocked at level 24 when you're only level 16! and if you can't get those items, you're forced to pay a hefty fee ... it's just very inconvenient and i think unfair, as it isn't really the player's fault, and unfortunately something i have encountered a few times T_T
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Atenção ao comprar

No caso mais recente os devs retiraram recursos e itens de jogadores alegando uso de bug, eles também impossibilitaram os jogadores de usar o serviço VIP por 1 semana, prometeram 7 dias de vip como compensação e não entregaram. O suporte não responde Desrespeito com o consumidor, joguei meu dinheiro no lixo. Não recomendo, é puro golpe.
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Response from developer

Sentimos muito pelo ocorrido. Estamos investigando o caso de remoção de itens e a falha na compensação do VIP. Nossa equipe de suporte está trabalhando para responder todos os tickets — pedimos desculpas pela demora. Valorizamos cada jogador e vamos corrigir isso o quanto antes. Agradeço por nos avisar.

Trash

It’s disrespectful to the community that keeps the game alive. They only about money, that’s it.

Response from developer

We truly hear your frustration and value your care for the community. Our team is committed to balancing fair monetization with meaningful free content — including weekly outfits, furniture, and transparent gacha rates. We’re continuously reviewing our systems to better serve all players. Thank you for speaking up.

p2w. poor customer service, poor everything

admins of the game don’t care about players at all. you will almost never get a response from a real person, they rely on ai for their responses, they’re never genuine. the only thing good about this game is the community.

trading requires membership, plus you have to buy diamonds on the side. membership does not come with diamonds. events/ features cost so much gold that it’s hard to keep up a good amount to use.

tax on trading with diamonds: they recently added a feature where the tax they put on diamonds is removed once you hit vip 6 (buy 21k diamonds (6k is $100)). so basically u spend more diamonds when trading with them. so if u have no money or pay in small amounts, good luck getting tax free.

the devs don’t play the game and don’t care how much you have to pay to get what you want. people have paid $100’s on this event and not gotten what they wanted.

in the past, they hired an ad team that stole art from artists in the community and the team gave $5 vouchers to the people that were stolen from though they promised $10 (they probably made more than that on those ads bc they can’t make good ads in the first place.)

ads always show old items that are unobtainable unless someone is selling. old items always cost tons of money on the marketplace so get ready to spend a bunch of money if you really want them.

tldr: if u don’t spend money ur left in the dust. don’t play the game.
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HORRIBLE

Terrible support! They don’t resolve issues, take too long to respond, and make decisions that ruin the player experience. I will only change my rating when the community is respected.”

SUPORTE EXTREMAMENTE PÉSSIMO

Suporte horrível! Eles não resolvem os problemas, demoram para responder e tomam decisões que estragam a experiência dos jogadores.

Response from developer

Sentimos muito por sua experiência insatisfatória. Valorizamos seu feedback e estamos trabalhando para melhorar nosso suporte e tempo de resposta. Seu jogo importa para nós — por favor, nos dê mais detalhes via Help Center ou https://playville.zendesk.com/ para que possamos ajudar melhor. Obrigado por sua paciência.

WILL STEAL YOUR MONEY - TERRIBLE SUPPORT

Terrible support! They don’t resolve issues, take too long to respond, and make decisions that ruin the player experience. I will only change my rating when the community is respected.

WILL steal your money because of their own horrible mistakes.

Fun

I like this game a lot, especially being able to customize the audio in my scenes. The only issue I have is how long it’s taking them to reenable trading. Keyboard behavior is finicky and you can tell the UI is only half coded in some places.

Free to Download, Expensive to Play.

Cute game style, but there is way too much in app purchasing necessary to use this game. Fun, but too much of a gamble.

I would like to see a general shop in the game where my character can just by items (clothes, hair, furniture, accessories, etc) with coins/gold. Too much gambling with spins.

Too many other kinds of character currency (3 different ticket types, symbol currency, etc) that requires several in app purchases to navigate.

Overall it’s a cute game; it reminds me of online games I’d play as a kid/teenager. 7/10
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계정복구를 아예 안해주시네요?

고객센터 문의남겼더니 대충대충 답변하시고 새 계정 만들어서 합치라더니 새 계정 만드는것도 막아두셨네요^^
과금 게임이면 피드백을 제대로 하셔야지 특히 계정 분실이나 정지건을 이대로 방치하시는건 좀 아닌거같네요
고객센터 자꾸 응답 없으시길래 차단한줄 알겠어요 ^^ 그렇게 운영하지 마세요

Response from developer

안녕하세요, 고객센터 지원팀은 어떠한 게이머의 답장도 차단하지 않습니다. 당신은 고객센터팀에 상황을 설명할 수 있습니다. 우리의 동료는 진지하게 처리할 것입니다~

I love it ❤️👏🏻

Apenas llevo como 20 min jugando y la verdad ya me atrapó el juego, súper entretenido y tienes mucho que hacer, lo que más me gusta es que puedo jugar con mi pareja
☺️💗

DO NOT DOWNLOAD

Do not download this game! The customer service is non existent so if you have an issue, prepare to be ignored. If this isn’t a deal breaker, then this is the game for you!

favorite game ever!!

I love this home!!!!🥹🥹 my favorite game ever!!!💞💞💞