PLI Mobile User Reviews

Top reviews

Glitch much? Non-intuitive and unreliable.

This is an immensely frustrating app. It feels like it was programmed by an aspiring high school science club after the teacher advisor quit.

Simply broken

I adore PLI, and it’s embarrassing that the App they use is a dysfunctional disaster. It is slow, non-intuitive, and constantly disappoints. I suggest everyone watching on their computer instead, which is unfortunate.

Convenient app

Able to watch / resume cle on my phone as promised. No major issues - very convenient.

Response from developer

Thank you for the kind feedback. We’re glad to hear that watching and resuming CLE on your phone is working well and making the experience more convenient. We appreciate you taking the time to share your experience.

Game changer for CLE

Love how this integrates with the website and allows me to watch high quality programs offline without wifi. Thank you!

Response from developer

Thank you so much. We’re really glad to hear the app is making it easier to watch programs on your own schedule, especially offline when Wi-Fi isn’t available. We appreciate you taking the time to share this.

Stop forcing apps on people

Choices!!

August update

The latest update is glitchy. If you pause a program for a while and come back, the app does not open.
I’ve had to uninstall and reinstall the app three times today. Very frustrating.

App repeatedly crashes

App requires deleting and reinstalling every time you pause a video. This may be the most glitchy app I have ever tried to use.

App repeatedly crashes

App requires deleting and reinstalling every time you pause a video

Can’t complete courses in app

I’m registered for a prep course. The app loads my license just fine, but to access any of the content - videos, practice questions, anything - it has to open a browser window. What’s the point of having an app if I have to use a browser window to access the content? I downloaded this in hopes of having a smoother mobile experience that I could use in transit.
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Response from developer

Hi Sydney, we appreciate your taking the time to leave feedback. A limited number of our interactive programs are produced in advanced formats with features best accessed on the browser. We now mark all programs that require browser viewing to prevent more confusion and frustration. There are thousands of programs downloadable for offline viewing within the mobile app, so if you encounter any other issues, please email mobile-team@pli.edu.

unable to launch this media

wednesday the app worked fine. as of thursday trying to watch any program just gives the error ‘unable to launch this media’. this is across multiple devices, multiple programs, and after all restarts and reinstalls. something’s borked.

Terrible app

Despite all the negative reviews I took a stab at this, wish I hadn’t bothered. Incredibly clunky, lots of the options don’t work (eg none of the filters worked, kept giving me error messages), and 2 of the 3 programs that I tried to listen to said “program unavailable” when I tried to do them. Will be deleting this immediately, not worth the hassle.
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Response from developer

Hi Pat, thank you for taking the time to leave feedback - we're sorry for the frustrating experience. Our team really values your input and has implemented a range of version updates to address the problems you faced in Version 3.27. We hope to earn your trust back and make your next PLI Mobile experience smooth and convenient. Please reach out to mobile-team@pli.edu with any further questions.

Terrible

This app barely functions. I go around and around in circles after selecting an on-demand program to watch. Makes me log in repeatedly, boots me out when I hit play and makes me search for the program all over again. Incredibly frustrating. Better off just opening the PLI site in a browser.

App really is poor

The app is just a total embarrassment to our profession

Poorly designed app

Great idea to have an app, but the search function is hard to use and doesn’t seem to filter results well, and it seems to be impossible to access live webcasts from directly within the app. I sign in a few minutes before a live cast and instead of getting a “watch now” button or anything similar, I get a button telling me “register” or “update registration” which is not necessary as I’ve been registered for weeks. I’ve hunted through menus and been several minutes late to a couple live programs because there seems to be no way to start the live cast from in the app. I literally have to log into and open the PLI website in Safari on my iPhone, start the live cast there, and then it opens in the app, which defeats half the purpose of having an app. Also had one experience where the app repeatedly dropped connection/ stalled the livestream so I had to watch it on my phone in Safari browser which ran fine. Busy attorneys don’t have time to be going through all this hassle just to connect to a live cast.
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Too much data usage

This app uses more data than any other app I have. Playing simple videos uses a ton of data and there is no setting to change the streaming quality.

New update — virtual complete loss of functionality on patware

Studying for the patent bar. Used to be able to do study questions from my phone. Now patware is completely unusable. Hoping for a bug fix because I liked studying in downtime. Videos work.

Update — safari was the issue. Not PLI. Ad-blocker prevented usability.

Worst app 😕

PLI abandoned its prior app - and it’s now easily the least usable app on my phone. Unintuitive, confusing screens, hard to navigate, formatting that won’t fit your mobile screen, jenky pause features, narrow window to file for CLE credit…it’s a constant frustration. It detracts greatly from the content (which now is mostly video; little to no audio only). Total bummer. The old app was perfectly fine. 😕
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New update — virtual complete loss of functionality on patware

Studying for the patent bar. Used to be able to do study questions from my phone. Now patware is completely unusable. Hoping for a bug fix because I liked studying in downtime. Videos work.

Awful

You need internet connectivity to begin (but not continue) watching DOWNLOADED content. Insane.

So hard to use

Confusing navigation, content is hard to find, and it’s hard to find and manage saved content. The player is buggy and restarts without saving your place. App signs you out without warning. PLI is a great resource, but this app needs a lot of revision.

Response from developer

Sorry to hear about your experience! The good news is that we recently released a bug fix to address the sign out issue. If you continue to experience any issues with the app, please reach out to PLI Support at info@pli.edu.