alexa stopped working
Response from developer
Hi x7vn, it sounds like you've encountered a frustrating issue with the voice control assistant suddenly stopping. We truly appreciate you sharing this with us. While we can't provide immediate fixes, we encourage you to visit support.electrolux.com for assistance. Your feedback is invaluable, and we're hopeful that a solution will be found soon! Thank you for being a part of our community.
Always glitching
Response from developer
Hi MeganW121118, It's clear that you're facing some significant issues, and we truly appreciate you sharing your experience. Constantly having to remove and redownload the app is certainly a hassle, especially since it's your primary tool for managing the Westinghouse split system. We understand how limited functionality, like only being able to set it to “quiet” mode, can impact your overall experience. Your feedback is invaluable, and we’re committed to making improvements. If you need further assistance, please visit support.electrolux.us. Thank you for your patience as we work through this!
Glitched
Response from developer
Hi Jake17655, it's disappointing to hear that you're experiencing glitches that hinder your ability to use the app. We appreciate you bringing this to our attention, and we’ve escalated the matter internally to ensure it’s addressed. While we understand the difficulty in reaching out for support, your feedback is invaluable. If you have more details about the issue, please visit support.electrolux.us to share them. Thank you for your patience, and we hope to improve your experience soon!
Functionality
Response from developer
Thank you for your feedback, baetey! We truly appreciate your suggestion about the icon representations and ensuring consistency with the system remote. Your insights are invaluable, and we’re committed to enhancing the user experience. If you have more thoughts, feel free to reach out at support.electrolux.us!
Timer
Response from developer
Hi nRobbo12, it seems the timer feature has been giving you some trouble. We truly appreciate your feedback as it helps us improve. For further assistance, please visit support.electrolux.us to share more details. Thank you for your understanding, and we’re hopeful we can resolve this for you!
App is dead
Response from developer
Thank you for your honest feedback. It’s disappointing to hear that your experience hasn’t met your expectations. Your insights are truly valuable, and we’re dedicated to making improvements. We appreciate you sharing your thoughts with us!
It was good until they removed Timer
Response from developer
Very sorry about this. We are working hard to fix this issue. Thanks for your patience
a bit glitchy and could use some updates
Response from developer
We appreciate your feedback about the glitches and the need for enhancements to make life easier for remote phone users. The idea of presets for your heater, air conditioning, and fan sounds fantastic! Your insights are important to us, and we value your contribution as we aim to improve the experience.
Doesn’t work
Response from developer
Hello! We're sorry to hear about your experience. To assist you further, could you provide more details about your issue including the PNC of your appliance. Please reach out to us at appteam@electrolux.com