Plus500 Trading Platform User Reviews

Customer Experience

Positive experience39.9% of reviews
Neutral5.2% of reviews
Negative experience54.9% of reviews

~ Based on 268 written reviews from the US App Store.

Is Plus500 Trading Platform Safe?

Plus500 Trading Platform appears safe based on user ratings. AppsHunter Safety Score for Plus500 Trading Platform is 85/100.

This assessment is based on 7,417 user ratings, with an App Store average of 4.2/5.

Safety Analysis

78.3% of ratings point to a safe experience
5.1% of ratings suggest some concerns
16.6% of ratings point to a risky experience

~ Based on 6,487 App Store ratings for Plus500 Trading Platform.

Is Plus500 Trading Platform Legit?

Plus500 Trading Platform appears to be a legitimate app. AppsHunter Legitimacy Score for Plus500 Trading Platform is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Riley

Really helpful at the start with the prop money I suggest doing that first

Tranferred in different account

I entered details to with withdraw and money been transferred to my other account and details already been deleted from account before transfer and it was my credit card and have to face loss of problem

Think twice

⚠️ Think twice before holding CFDs long term

My experience with Plus500 has taught me an expensive lesson.

Around two years ago I opened a Tesla position equivalent to about 3.5 shares at ~$176 each. Tesla subsequently rose to around $369 per share.

However, over the period I held the position, approximately £450 was deducted in charges.

I accept that this was a CFD, rather than direct ownership of Tesla shares. My concern is the extent to which the ongoing financing charges accumulated while I held what I regarded as a long-term investment.

I have raised this with Plus500. To date, they have not offered any refund or compensation; their response has essentially been that the position was a CFD and therefore the charges applied.

That may be contractually correct, but my experience highlights something I think potential customers need to understand very clearly: a CFD is not the same as owning the underlying shares, and holding one for years can result in substantial ongoing charges.

If you’re investing for 5–10 years, read and understand the financing charges before using Plus500 CFDs.

I personally wouldn’t use a CFD for a long-term investment again. I’m sharing my experience so others can make an informed decision before putting their money in.
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DONT DOWNLOAD

It’s all scam

AVOID THIS JUNK. So many other, better investment portals!!

Wow, this exchange app is absolute garbage!! I use a handful of other investment/trading apps, so many are way better than this junk!!

Slow service

Verifying account is super slow, the app always have a glitched. The self updating version is not even working. They offered to do it manually, but they’re asking for ID rather than a client number or something. It’s very strange to be given ID and things just like that.

Hopefully your way or securing or your system updating is set to change.
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RIP off stay away

I invested a small amount in what I presumed was shares , the shares doubled in 2 years I lost 1/2 the value of my investment . Their charges are extortionate , stay away if you plan long term investment.

可疑交易

The apps automatically take a order in my account. That is not order by myself and the apps didn’t send any about this transaction massage to me .I contacted Plus500 but couldn’t solved it immediately and this transaction still hold in my account over 8 hours now.I feel my account balance is not safety in that situation. Can I make a complaint or take a legal action.
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Ahmad

I have had an extremely disappointing experience with Plus500. The platform may look simple and professional, but my experience with the company has been frustrating from start to finish.

The customer service is extremely disappointing, and getting clear and helpful answers when you have an issue feels unnecessarily difficult. The account verification and review process has also been stressful and, in my opinion, far too complicated.

What I find most frustrating is the lack of transparency and the feeling that the customer is not being properly supported when problems arise. When you are dealing with your own money, you expect a financial platform to provide clear communication, reliable support, and a straightforward experience.

Based on my experience, I would not recommend Plus500 to anyone looking for a platform where they feel properly supported and valued as a customer.

Very disappointing experience. I expected much better from a company of this size.
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Below average

Below average service. No phone support. Keep asking for same documents again and again. No PII management

Very slow

Crashed while trade.

Easy

Easiest way to trade in forex so relaxing . No extra unnecessary charts and icons

Wow finally plus 500 in canada I used to trade with it 23 years ago .before anyone know what trading is

Poor service

Expensive

WORST trading App ever

I wish I never used this app, it is buggy and keep freezing causing me to loose lots if money. I am preparing my case and will take them to the court very soon.

Next level Teading

Excellent Trading Platform

Easy to use

I find +500 the easier platform to day trade

Rip off waste of time

Don’t waste your time.

Its a scam guys they will eat your money dont fall for it

Scam

Plus 500 restricted my withdrawal

Plus 500 team asking me to provide something my bank don’t provide. I had to replace my debit card because it was faded and couldn’t upload photo of it. Plus 500 team asked for card statement that Nat west don’t provide. After providing bank statement with clearly indicating from each account and when it was transferred to plus 500 it is still not enough for account verification.
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Feedback from Pankaj

There is no option to open buy sell on the chart screen itself making it convenient to trade, instead it takes you to the home page. Also, this transition is a bit slow for high frequency trading.