PMI Official User Reviews

PMI Official
PMI Official
PROJECT MANAGEMENT INSTITUTE, INC

Customer Experience

Positive experience16.7% of reviews
Neutral11.1% of reviews
Negative experience72.2% of reviews

~ Based on 18 written reviews from the US App Store.

Is PMI Official Safe?

PMI Official appears safe based on user ratings. AppsHunter Safety Score for PMI Official is 96/100.

This assessment is based on 347 user ratings, with an App Store average of 4.9/5.

Safety Analysis

98.0% of ratings point to a safe experience
0.6% of ratings suggest some concerns
1.4% of ratings point to a risky experience

~ Based on 347 App Store ratings for PMI Official.

Is PMI Official Legit?

PMI Official appears to be a legitimate app. AppsHunter Legitimacy Score for PMI Official is 88/100.

Based on 88 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Unable to report manual PDUs

I’m not able to report other PDUs. Only those linked to my learning account. I have to go to the website to report those.

Response from developer

Thanks for the feedback! We want to make sure you're able to report all your PDUs directly in the app. Could you share a bit more detail about what happens when you try to report a PDU that isn't linked to your learning account? For example, does the app show an error, or is the option just missing? It would also help to know your device type and app version. Feel free to reach out to us at mobileappsupport@pmi.org so we can look into this with you directly.

Useless.

The lack of functionality is substantial.

Response from developer

Thank you for taking the time to leave feedback. We're sorry the app hasn't met your expectations. We'd really like to understand what functionality you feel is missing or falling short so we can improve. Would you mind sharing more details or reaching out to us at mobileappsupport@pmi.org? Your input helps us prioritize what to do next.

Easy of submitting PDUs

PMI provides a great platform to seamlessly process PDU in the system.

Response from developer

Thank you for the great feedback! We're glad the app makes it easy to process your PDUs smoothly. We appreciate you sharing your experience.

Can’t upload pdu

If I can’t upload the pdus this is trash

Response from developer

Thanks for the feedback! It sounds like you might be looking for a feature that isn't currently available in the app. We'd love to hear more. What would you like to be able to upload, and how would you picture that working? Your input helps us shape future updates. Feel free to share more details at mobileappsupport@pmi.org.

Still doesn’t work

App immediately crashes once opened. I’ve deleted and reinstalled multiple times.
January - March

Limited App

Seems like a beta version of an app. Nice to see certification details, but many information and features of missing. The infinity AI is also very limited and runs into problems sometimes. I prefer ChatGPT or other AI tools.

Response from developer

Thank you for the honest feedback! We've made several updates to the app since this review, so some of what you experienced may have already improved. We'd still love to know more, what information or features felt missing to you, and what specifically gave you trouble with Infinity AI? Your input helps us prioritize what to build next. Feel free to share more at mobileappsupport@pmi.org.

Cannot use whole screen

I can I change the screen to do anything - cannot log in or anything.

Response from developer

We're sorry for the trouble, that sounds frustrating. We've made updates since this review, so this may already be resolved, but we'd like to confirm. Are you still unable to log in or navigate past a certain screen? If so, could you let us know what device and app version you're using, and whether you see any error message? Please reach out to us at mobileappsupport@pmi.org so we can help get this sorted.

Great App!

I like that I can review my certification, pdus, etc and that I can use the infinity AI tool

Response from developer

Thank you for sharing this! We're glad you're finding it helpful to review your certification and PDUs in one place, and that you're enjoying the Infinity AI tool. We appreciate your support!

App Doesn’t Work

App immediately closes on opening. Deleted app and re-installed but same result.

Unusable

When I try to open the app it immediately closes. Totally unusable. Uninstalled it.

Crashing Mess

When I first installed the app, I was pleased with it. Now it repeatedly crashes and is completely unusable. I’ve uninstalled and reinstalled and it doesn’t fix the issues.

Hangs on opening page

Does not work on iPhone 14 - hangs on opening screen

App Crash

The updated app crashes every time when I click on the “Cert” choice at the bottom of the screen. I’m logged into my PMI account when this happens. Please advise

Response from developer

Hi, sorry for the inconvenience caused. Please contact us on https://www.pmi.org/about/contact if you continue facing issues with the "Cert" Choice

Password doesn’t work

My password won’t work on the app

Response from developer

Hi, sorry for the inconvenience caused. Please contact us on https://www.pmi.org/about/contact if you continue facing issues with login.

Not a functioning app

This app essentially just redirects you to a website. Which defeats the purpose of the app. It doesn’t allow me to view course work or progress, no steaks or anything the mockup pictures look good, but the app looks nothing like that and lacks all functionality

Useless app

What a piece of garbage, you can only view your certifications and not even all of them. The five star reviews are probably all fake from the developers themselves or sychophants. I cannot purchase or register for any PDUs, so basically it’s a stupid useless wrapper. Good job at mediocrity. Might as well use the mobile responsive website instead of this trash.
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Response from developer

Hi, sorry for the inconvenience caused. Please contact us on https://www.pmi.org/about/contact if you continue facing issues with submitting PDUs through the mobile app.

Changed my type settings

I changed my type settings and I was able to log on. I love the app. I have everything I need right at my fingertips.

Response from developer

Hi, sorry for the inconvenience caused. Please contact us on https://www.pmi.org/about/contact if you continue facing issues with login.

Can’t log on to app

I open the app, but I can’t scroll down to the login.

Response from developer

Hi, sorry for the inconvenience caused. Please contact us on https://www.pmi.org/about/contact if you continue facing issues with login.