Unable to report manual PDUs
Response from developer
Thanks for the feedback! We want to make sure you're able to report all your PDUs directly in the app. Could you share a bit more detail about what happens when you try to report a PDU that isn't linked to your learning account? For example, does the app show an error, or is the option just missing? It would also help to know your device type and app version. Feel free to reach out to us at mobileappsupport@pmi.org so we can look into this with you directly.
Useless.
Response from developer
Thank you for taking the time to leave feedback. We're sorry the app hasn't met your expectations. We'd really like to understand what functionality you feel is missing or falling short so we can improve. Would you mind sharing more details or reaching out to us at mobileappsupport@pmi.org? Your input helps us prioritize what to do next.
Easy of submitting PDUs
Response from developer
Thank you for the great feedback! We're glad the app makes it easy to process your PDUs smoothly. We appreciate you sharing your experience.
Can’t upload pdu
Response from developer
Thanks for the feedback! It sounds like you might be looking for a feature that isn't currently available in the app. We'd love to hear more. What would you like to be able to upload, and how would you picture that working? Your input helps us shape future updates. Feel free to share more details at mobileappsupport@pmi.org.
Still doesn’t work
January - March
Limited App
Response from developer
Thank you for the honest feedback! We've made several updates to the app since this review, so some of what you experienced may have already improved. We'd still love to know more, what information or features felt missing to you, and what specifically gave you trouble with Infinity AI? Your input helps us prioritize what to build next. Feel free to share more at mobileappsupport@pmi.org.
Cannot use whole screen
Response from developer
We're sorry for the trouble, that sounds frustrating. We've made updates since this review, so this may already be resolved, but we'd like to confirm. Are you still unable to log in or navigate past a certain screen? If so, could you let us know what device and app version you're using, and whether you see any error message? Please reach out to us at mobileappsupport@pmi.org so we can help get this sorted.
Great App!
Response from developer
Thank you for sharing this! We're glad you're finding it helpful to review your certification and PDUs in one place, and that you're enjoying the Infinity AI tool. We appreciate your support!
App Doesn’t Work
Unusable
Crashing Mess
Hangs on opening page
App Crash
Response from developer
Hi, sorry for the inconvenience caused. Please contact us on https://www.pmi.org/about/contact if you continue facing issues with the "Cert" Choice
Password doesn’t work
Response from developer
Hi, sorry for the inconvenience caused. Please contact us on https://www.pmi.org/about/contact if you continue facing issues with login.
Not a functioning app
Useless app
Response from developer
Hi, sorry for the inconvenience caused. Please contact us on https://www.pmi.org/about/contact if you continue facing issues with submitting PDUs through the mobile app.
Changed my type settings
Response from developer
Hi, sorry for the inconvenience caused. Please contact us on https://www.pmi.org/about/contact if you continue facing issues with login.
Can’t log on to app
Response from developer
Hi, sorry for the inconvenience caused. Please contact us on https://www.pmi.org/about/contact if you continue facing issues with login.
