Pocket Reviews: Is It Legit?

Customer Experience

Positive experience67.6% of reviews
Neutral3.9% of reviews
Negative experience28.5% of reviews

~ Based on 386 written reviews from the US App Store.

What users say about Pocket

Is Pocket Safe?

Pocket - AI Personal Assistant appears safe based on user ratings. AppsHunter Safety Score for Pocket is 98/100.

This assessment is based on 7,826 user ratings, with an App Store average of 4.9/5.

Safety Analysis

98.1% of ratings point to a safe experience
0.7% of ratings suggest some concerns
1.3% of ratings point to a risky experience

~ Based on 7,821 App Store ratings for Pocket.

Is Pocket Legit?

Pocket - AI Personal Assistant appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Pocket is 75/100.

Based on 75 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

What a Tool 🫡

I think people with ADHD should be assigned a Pocket-AI device at birth.
Finally I can remember what learnt yesterday and so on and on. 🔥😉

Now I can secretly record all my private conversations

Now I have this space aged spy tool. I can secretly record all my conversations. I turned it on and slipping into my girlfriend's purse. I listen to her complain about me to her friends. She says I'm controlling she says I'm crazy. I listen to her talk to her secret lover. She hasn't told him about me. Sometimes I can't be bothered listening to all the details and the summaries come in real handy.

I ramble about my feelings to my Pocket device and then feed it into chat gpt. Then we brainstorm revenge strategies.

Thank you, pocket
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Ineffective if not on Premium

Since ending my premium service, I’ve seen the quality of transcription and usefulness of Pocket decline. The transcripts are poor, and unreliable, yet the £29 cost of premium is a ripoff when you compare it to what you get with Chat GPT for £20. I’d pay £5-£10 for Premium but not £29. So very disappointing experience. Unless you’re willing to pay for premium, then don’t bother. The commercial model needs to change.
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Casual user

I am using the free version right now and very happy with it. I use Meetings like I knew I would, but I’ve also found it helpful when I’m just out on a walk spit balling ideas. The AI summaries are amazing next week. I have a doctors appointment and you better believe it’ll be on. Also appreciate the end to end encryption and privacy aspect. Super easy to use, and I found the speed of transfer using Bluetooth very adequate.
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Marine Veteran GUNG HO Testimony

I’m a retired United States, Marine Corps lieutenant Colonel infantry officer officer who has cognitive decline terminal brain, injury, PTSD, and hosta issues that make me challenged to remember I take copious notes and still I struggle. I’ve incorporated Pocket. It’s almost every single thing I’ve done in the last two weeks as I transition out of the military and into a new a mission. Pocket AI is helping me start a movement and I’m excited because you guys are gonna see it.
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Do not hesitate to purchase

Awesome product. Please pick yours up today. Works on phones, great when talking with creators or subscribing cancellations. 100 % yes. I do not work for or with this product . Just a customer. Recommend to anyone who wants to record a call that the other side is recording. Dj

My New Beat Friend

I could go on and on about the features and benefits of this small device. It is truly the language of paradox: it allows

BEWEAR!! Devastated!!

BEWEAR! I bought Pocket because I believed it would reliably record and preserve important conversations. Instead, I faced ongoing connection problems, and I lost access to an extremely important recording I depended on Pocket to keep safe. What made it worse was the support guidance I received. I was given reset instructions that did not properly warn me about the risk to unsynced recordings, and the later emails acknowledged inconsistencies in that guidance. I’ve spent a lot of time trying to understand what happened and whether recovery was possible, but instead of clear answers, the focus shifted to limiting liability. The grief of losing something important can’t be measured by the price of the device. If you depend on Pocket to preserve recordings you can’t replace, think very carefully before trusting it with anything you can’t afford to lose.

Your product is rubbish. I do not recommend. I’ll be reporting this to ACCC and filing for compensation.

DO NOT USE POCKET!!!!

DEVASTATED!!!
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HIGHLY recommend

I LOOOOVE my AI Pocket recorder. I use it daily for school, work, meetings etc… it saves me TONS of time from having to take notes.

It is easy and fun to use.

Thank you for making my life less stressful.

Work tracking

As a Service Tech, it’s an AWESOME tool to keep track of my work orders, progress, lists of needed parts, tasks and plenty more. This has really streamlined my process and made sure my ADHD brain doesn’t ruin my workplace efficiency.! Absolute 26 out of 10, HIGHLY recommend…(even though I’m pretty ‘anti-AI’😅)
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Unexpected wow!

I did not know how I would use this product, but it has taken over SIRI. I use it every chance I get just to see the transcribing action! I love it and will continue to tell my friends about it!

Really nice product

It’s a really nice product! I have been using it for 2 days now and i cant be without pocket in any meeting moving further because of how good it is. It might also be the honeymoon phase as i am on the free trial for now but i doubt Pocket will substantially reduce the performance afterwards. So i will also give a feedback then but for now i am inseparable from Pocket.
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Needs to work with AirPods on calls

Love the app, but when recoding on phone calls I don’t like that I have to put my headset to my ear when I have invested in good quality AirPods. Also, it needs better mechanism to let you know when battery is getting low.
Overall I’m glad I got it and I do use it very regularly.

Absolutely superb!

I needed a recording tool that could extract meaningful summaries from multiple conversations across different languages and share them quickly on various platforms. Pocket AI does it effortlessly and with superb quality!

It's a SCAM

When I purchase the product, they promised no subscription will be needed. Once you get the product and use it for a while, they start to block you from accessing anything you recorded unless you subscribe. Total scam!

Ne marche pas

Le pocket me dit que le stockage est plein alors que je l’ai depuis 3 minutes… je le renvoie dès que possible

Response from developer

Bonjour Kanetons ! Désolé pour ce souci. Cela vient souvent d'un bug de synchronisation initiale. Essayez de redémarrer l'appareil et de le synchroniser avec l'application. Si vous souhaitez quand même le renvoyer, contactez-nous à hey@heypocket.com pour qu'on vous aide immédiatement ! — Victor | Pocket Support

Not great free version!

I just used it and wanted to remove a chatty section from a zoom meeting. I asked where to do that and Pocket said it cant. But sent a link to trim it myself. Ok good. But then after doing so, I asked Pocket how to get that without first asking Pocket to do it. Pocket said there is no way to do that now. I responded with - you just sent me a link to do it. It said you are right. great?! So I have to ask every time it gives me an answer if it’s sure? Then it says I met my three questions limit in chat. Hmmm. Also, it takes a long time for Pocket to “think” but one it does, it does ok. But for quick moving calls when you want to be sure you know what the “to dos” are, I am not sure I love it
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Very useful

Despite the fact that you have to push the same button to turn it on (5 secs) as the function to start the analysis of the meeting/ conversation, it’s really very useful for everyday use.
And the support is amazing!

Disappointing product, unreliable software, and poor value for money. (Non English speaker)

The Pocket hardware is reasonably okay, but the recording quality could be significantly better. I find myself heavily relying on third-party software to improve or process the audio.

Some of these hardware limitations might be addressed in future versions, but that doesn’t help customers like me who have already spent hundreds of pounds on a product that fails to deliver what was expected.

The bigger problem is the software.

If the audio isn’t captured properly in the first place, how can the software reliably analyse conversations and extract meaningful information?

In my experience, Pocket handles standard English reasonably well, sometimes achieving around 95% accuracy. However, multilingual conversations are a completely different story.

Automatic language detection frequently fails. Even when I manually select the language, the transcription accuracy can drop to approximately 60% or worse.

What makes this particularly frustrating is that when I take the same audio recording and process it through Google’s NotebookLM, the transcription can be around 95% accurate, compared with Pocket’s results, which sometimes feel like a 50/50 gamble.

This tells me that recording quality isn’t the only problem. The software’s transcription and language-processing capabilities are seriously lacking.

And this isn’t a minor inconvenience.

Pocket is supposed to help users capture conversations, understand information, generate summaries and make better decisions. But when the underlying transcript contains significant errors, the entire analysis becomes unreliable.

I cannot confidently make business decisions based on information that may have been misunderstood, incorrectly transcribed or completely misrepresented.

For a product costing hundreds of pounds, this is simply unacceptable.

I genuinely wanted this product to work. The concept is promising, but the actual experience has been deeply disappointing.

My conclusion: Pocket needs major improvements in recording quality, multilingual recognition, transcription accuracy and software reliability before I could recommend it as a dependable professional tool.
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Really useful and fun

I use it for work meetings, user interviews for my apps, and saying my ideas aloud so I can reason through them and have them easily saved for later. It does a great job at summarizing, and helps me remain up to date with the work I have to do later. The thing that sucks is how expensive the monthly subscription is. I have only really needed 1 thing for it (custom summarization templates), but still have to pay $30/month just for that
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