My Experience with Pocket FM – Very Disappointing (1-Star Rating)
Another major disappointment is their internal comment section. Users leave comments and raise genuine concerns, but there is no response from the customer support team. There is no clarity on whether upcoming episodes will be released or whether the video series has been discontinued.
For example, I was recently watching a series called Mahagatha, which is actually a very good series. However, they have uploaded video episodes only up to Episode 485, and there have been no further video episodes since then.
As premium members, we pay for subscriptions and also spend additional coins to access subsequent episodes. In return, we expect consistent content and at least some accountability from the platform. If the customer service team doesn’t even bother to read or respond to users’ comments, what is the point of having a feedback or comment section?
Honestly, I don’t think Pocket FM is worth the money or the expectations it creates. You may eventually regret purchasing its subscription. My advice would be to stay away from this trap rather than get hooked on it.
I have personally decided to discontinue using Pocket FM and exit the platform.
My rating: 1 Star out of 5.
Dr. Santosh Rane
Response from developer
Hey, thank you for taking the time to lay this out in such detail. We’ve noted your feedback, and we’d like to assist you with this. Please reach out to us at appreviews@pocketfm.com with your registered email address or mobile number, and we’ll take it forward from there.
Listen history
Keep a better track
SCAM
Born to rule
anymore money on this app. Not to mention you over charge coins on these shows.
