My Experience with Pocket FM – Very Disappointing (1-Star Rating)
Pocket FM initially offers video episodes in many of its series, which are so engaging and beautifully presented that viewers quickly get hooked. However, suddenly, they stop uploading video episodes without any explanation, and in many cases, they never resume uploading them.
Another major disappointment is their internal comment section. Users leave comments and raise genuine concerns, but there is no response from the customer support team. There is no clarity on whether upcoming episodes will be released or whether the video series has been discontinued.
For example, I was recently watching a series called Mahagatha, which is actually a very good series. However, they have uploaded video episodes only up to Episode 485, and there have been no further video episodes since then.
As premium members, we pay for subscriptions and also spend additional coins to access subsequent episodes. In return, we expect consistent content and at least some accountability from the platform. If the customer service team doesn’t even bother to read or respond to users’ comments, what is the point of having a feedback or comment section?
Honestly, I don’t think Pocket FM is worth the money or the expectations it creates. You may eventually regret purchasing its subscription. My advice would be to stay away from this trap rather than get hooked on it.
I have personally decided to discontinue using Pocket FM and exit the platform.
My rating: 1 Star out of 5.
Dr. Santosh Rane
Another major disappointment is their internal comment section. Users leave comments and raise genuine concerns, but there is no response from the customer support team. There is no clarity on whether upcoming episodes will be released or whether the video series has been discontinued.
For example, I was recently watching a series called Mahagatha, which is actually a very good series. However, they have uploaded video episodes only up to Episode 485, and there have been no further video episodes since then.
As premium members, we pay for subscriptions and also spend additional coins to access subsequent episodes. In return, we expect consistent content and at least some accountability from the platform. If the customer service team doesn’t even bother to read or respond to users’ comments, what is the point of having a feedback or comment section?
Honestly, I don’t think Pocket FM is worth the money or the expectations it creates. You may eventually regret purchasing its subscription. My advice would be to stay away from this trap rather than get hooked on it.
I have personally decided to discontinue using Pocket FM and exit the platform.
My rating: 1 Star out of 5.
Dr. Santosh Rane
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Mmeow.....🐱
Response from developer
Hey, thank you for taking the time to lay this out in such detail. We’ve noted your feedback, and we’d like to assist you with this. Please reach out to us at appreviews@pocketfm.com with your registered email address or mobile number, and we’ll take it forward from there.
Listen history
I love the app and its stories, i hate that i see the option to remove things from my history but they keep coming back i hate that when a audio is finished is plays a random one am not interested in and it just wont leave when i remove it.
@@guccy_kxd
Keep a better track
Sometimes after I have paid I am routed to an episode I already heard/watched and that takes away from the coins I have just purchased.
Iinspired.blessed.humbled
SCAM
Don’t get this. They start you off for free but if you want the whole book you’ll be spending 100 bucks a book by the end of each one. They’re engaging until the math starts adding up. Not worth it. Avoid. Avoid. Avoid.
TTummyTuck
Born to rule
I spent hundreds of dollars to watch this series of born to rule and it’s been months with no update so I won’t be wasting
anymore money on this app. Not to mention you over charge coins on these shows.
anymore money on this app. Not to mention you over charge coins on these shows.
TMTheresa Morgan
