Not enough features
Underpowered compared to website and main app. Unfortunately, the website layout on mobile is atrocious. That leaves us with no way to view additional data on a mobile phone.
Needs a lot more functionality
You should be able to review tasks, review results, and send prescriptions through the app.
Too basic
This app is too basic. We need to be able to place blocks on our schedules and it should give us a little indicator of the total patient number on the schedule for that day.
I wish I didn’t have to use this app
God bless anyone who has to use this application. Every time they update they lose some kind of function unintended. I know they mean well. But the outcome is never as intended. Currently, when you try to add photos to the chart, the app crashes. Which is a bummer because every patient needs multiple pictures added to their chart. When I say my nightly prayers, this development team hits the rotations. Please please make this better.
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Results are a disaster
Unified results are an unmitigated disaster. I can no longer save anything I sign in the results section. Terrible “upgrade. ”
As I write this, I am watching a never-ending “please wait” with a marching status bar. No problems with the internet, just another awful day with ModMed.
The worst EMR I have ever used. Don’t do it!!!
As I write this, I am watching a never-ending “please wait” with a marching status bar. No problems with the internet, just another awful day with ModMed.
The worst EMR I have ever used. Don’t do it!!!
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Lots of error messages
Constant error messages when trying to login. Face ID doesn’t work. Also would be nice if functionality could be expanded.
Awful
Not user friendly, tasks are worthless as you cannot do anything from them and medications are way too many clicks to send a medication. We were sold on these aspects being better and they are way worse.
Horrible
Modmed in general has been horrible for ortho. It is clunky and does not run seamlessly. Avoid.
Unreliable
Photos never save, there’s so much purple. Nothing stands out. It’s like you’re allowed to use more than one color.
Dates Wrong
The schedule will often show the wrong appointments and be a full day off. Can lead to arriving at the wrong time….
Needs a LOT of Work
I really was hoping that I’d like the ModMed application and EMR system. But there’s so much to be desired and a ton of work the developers need to make this a premier EME system. Basic functions on the iPhone app like Narcotic prescriptions can’t be sent on your iPhone but are ok on the IPad. Creating an appointment. Creating more starting a progress note.
The iPad app itself has major flaws which I’ve brought to the attention of the developers as well but to no response or change. Wish they cared more about improving their own software. It’s a shame.
The iPad app itself has major flaws which I’ve brought to the attention of the developers as well but to no response or change. Wish they cared more about improving their own software. It’s a shame.
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Response from developer
Thank you for your review. We're sorry to learn about your experience. We are always looking to improve our product experience and your feedback is helpful.
So Bad
Literally this app is so bad. It is completely limited to the point of being worthless. I can’t edit anything, access imaging. What is the point of this? Either make it equivalent to the iPad version or just scrap the whole thing.
Response from developer
Thank you for bringing this to our attention. We're sorry to learn about your experience. We are always looking to improve our product experience and your feedback is helpful.
Constant bugs
Terrible terrible app. There seems to be no staff manning this app at all. The charting system itself has its fair share of errors and poor upkeep but the app is on a whole other level. You cannot even search a patient anymore without the app crashing when you try to enter 3-4 characters of a patient’s name, MR #, or DOB. The face recognition software is also garbage. Do yourself a favor and avoid this app at all costs.
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Response from developer
Thank you for your review. We are sorry to hear about your experience but really appreciate you bringing this issue to our attention.
Incomplete
I feel like tasks have to be included in the app. Our practice uses those way more than intramail and I was hoping to be able to catch up on work on the go.
Another thing is inability to attach a document in Attachments. Photos is the last thing that should be offered. Instead it is the ONLY one. Make it make sense.
Another thing is inability to attach a document in Attachments. Photos is the last thing that should be offered. Instead it is the ONLY one. Make it make sense.
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Update
Pretty useless app… this update just made it less functional as it doesn’t auto login anymore with Face ID .. also still no useful clinical information such as labs or pathology results..
Thanks for nothing
Thanks for nothing
Response from developer
Thank you for bringing this to our attention. We're sorry to learn about your experience. We are always looking to improve our product experience and your feedback is helpful.
I want my money back
Nowhere does this app tell you it’s for medical providers and not patients. Further, it charged me for something I can’t even use. How do I get my money back?
Very limited
1) can’t finalize notes remotely on app??!!??!!
2) not user friendly for a provider
3) essentially you can see schedule and chopped up sections of a note.
4) pretty much, if you are even thinking of using this, save your time and sanity, just use your charged laptop to actually get work done.
2) not user friendly for a provider
3) essentially you can see schedule and chopped up sections of a note.
4) pretty much, if you are even thinking of using this, save your time and sanity, just use your charged laptop to actually get work done.
Response from developer
We always aim to deliver a great experience and are sorry to hear in this situation we missed the mark. Thank you for taking the time to bring this to our attention.
Great when it works
It seemed that with every upgrade the app freezes at login. Eventually it starts working again, months later, maybe after enough people complain.
Response from developer
Thank you for bringing this to our attention. We're sorry to learn about your experience. We are always looking to improve our product experience and your feedback is helpful.
Consistently buggy frustrating app that will bog down your mobile medical practice
I’ve had ModMed for about eight years and the app just keeps getting worse. You have to delete it and reinstall it all the time to even get functionality and Face ID almost never works. For the amount of money these guys get paid every month they should really hire some better IT professionals!
Simply Awful
EMA offers our practice a negative return form it’s cost.
The Mod Med EHR has no (zero) benefits regarding workflow, paperwork, outcomes, time savings, inter-operative communications with other practices, safety or costs.
In addition, I’m sure they monetize the PHI physicians pay to input along with patient skin photos.
My advice to anyone thinking about leasing this software is to avoid at all costs including Govt fines.
The Mod Med EHR has no (zero) benefits regarding workflow, paperwork, outcomes, time savings, inter-operative communications with other practices, safety or costs.
In addition, I’m sure they monetize the PHI physicians pay to input along with patient skin photos.
My advice to anyone thinking about leasing this software is to avoid at all costs including Govt fines.
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