Poe Reviews: Is It Legit?

Customer Experience

Positive experience53.6% of reviews
Neutral11.1% of reviews
Negative experience35.3% of reviews

~ Based on 773 written reviews from the US App Store.

What users say about Poe

Is Poe Safe?

Poe – Fast AI Chat appears safe based on user ratings. AppsHunter Safety Score for Poe is 94/100.

This assessment is based on 53,843 user ratings, with an App Store average of 4.7/5.

Safety Analysis

93.2% of ratings point to a safe experience
2.8% of ratings suggest some concerns
4.0% of ratings point to a risky experience

~ Based on 53,846 App Store ratings for Poe.

Is Poe Legit?

Poe – Fast AI Chat appears to be a legitimate app. AppsHunter Legitimacy Score for Poe is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Unfair terms

This app started with 2000 credits from memory and overtime reduced your credits to 300 barely enough to answer 1 question and forces you to pay a premium $$ for product you also have to correct factual information. It’s interesting to note we have come into an era that people don’t understand it takes 2 meeting of the mind to construct a contract it’s not unilateral. A product such as Poe should be allow to change their terms and reduce your credits as they see fit therefore breaking their contract with u - I hope someone takes this person to court over this.
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Can’t even use rp bots.

Only 300 points, but almost every rp bot is over 1000 points? How do you even expect people to use the bots? Terrible attempt to get people to buy a subscription.

subscription change

lovely app. lack of bots. the only thing is before the monthly subscription would mean 1M points to use freely. now they limit it to 18K a day which is nothing, considering 1 message uses around 3-4K for me. i really want the old subscription back.

Issues with voice on iOS

The app is good though you have not built the app with the Siri Voice entitlement. This means the “microphone” button complains and does not work.

All for one.

And one for all.

Hot, inefficient, power-hungry app.

Love Poe as a service, but something is wrong with the app. Makes my phone heat up like crazy after just a few minutes of use and drains the battery. This has persisted across different phones. Fix this, Quora!

做事

做得很好

obtuse & difficult

Refusals pop up constantly and they give you barely any information to figure out what in your prompt caused the problem, and then since everything costs tokens your troubleshooting feels like you’re just throwing your money into a hole.

OK… If you don't talk about politics

In the past, the main screen was full of user-created AI characters. Now when I check it, all it has are major AI models from the various developers, divided into a few categories such as official bots, budget friendly bots, search bots, image bots, etc. The only characters I can find are when I look at my history where I can see the characters I chatted with in the past. Other than that, there's no breadcrumb Trail that allows me to go back to the full character listing. So, if you want a major model aggregator, this may be the app for you, but if you want the "fun" or "niche" user-created characters, you may be disappointed.
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Changes

Honestly I get you guys have to make money but this is honestly insane now it went from a couple thousand points to like 300 I’m fine with buying a subscription of course but then you guys made an update where you took the following away and made it hard to find the bots I’ve followed honestly I hope you guys change this because alot of people are leaving because of these problems.
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Just terrible

**⭐ 1/5: Price quadrupled, notice came too late, no way to cancel**

Avoid Poe. Last year I paid $49.95. This year I was charged $199.95, four times as much, with no advance warning. The only notice of the new price arrived the day *after* my subscription renewed, when it was too late to dispute the amount or change my plan.

I decided to cancel so it wouldn't happen again. Poe's website has no way to cancel; it just sends you to Quora, which owns Poe. Quora's site has no cancel option either, no refund process, and no customer service I could reach. I finally disputed the charge with my credit card company and got a full refund. If this happens to you, do the same.

I signed up a year ago for $50 to compare what was out there. That was a reasonable price for a trial. What I didn't sign up for was a renewal at four times the price, notice after the fact, and no way out. Nothing at signup suggested any of that was coming.

Look elsewhere. If you want to try AI models, subscribe to them directly, where you can see what you're paying and cancel when you want.
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Was ready to subscribe then…

I was ready to subscribe but thought I should test it 1st. My 1st request failed to produce any results but used about 1300 points! I would have to be a complete moron to think I could get anything done for the 10000 points per subscription. The. I read the reviews which confirmed my fears.

Terrible

Use up points for even a single image request even if you pay to subscribe. AVOID!

套路很恶心

我买的是 50 美金的套餐,每天 1 万积分,隔天清零。但恶心的套路是,你用一个生图 AI,实际消耗可能是 600 积分一张图,但它要预先扣你 1750 分。没用了的返给你。但恶心的地方是,当你每天最后剩不足 1750 分的时候,就相当于你什么也干不了了,因为不足它预扣款,虽然眼瞅着还能至少生 3 张图。你剩的这分呢,几个小时后还会给你清零。所以说是每天 1 万积分,实际上就给 8000 多积分。还有恶心人的地方。用一个 Seedance2.0 生图,生图 4 秒就要扣 5 万多积分,而一天才给 1 万积分,每天还清零。也就是说,你用它的 AI 永远没法使用 Seedance 生成哪怕 4 秒钟的视频。唯一方法就是办 200 美金的更高套餐,这个套餐每天给 18000 积分,但是不清零。从没想过,一个商人可以这么恶毒。
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Good but

App is really amazing bought the subscription Just to try it out and it was great on how much points I was getting. But after the subscription expired all the points I saved up is gone so you don’t get to keep the points after the subscription. Really mad about this cause it felt like I actually got ripped off.
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Needs works

Overall app is pretty good. The problem is they’re extremely greedy… before it used to be 1000 points and they would reset but now they limited to 300 which makes no sense because you can’t even type anything for 300 points? They don’t even offer a free trial to see what it would look like if someone were to pay the actual premium for it, now I’ve paid premium and I would say it is worth it but they upped their prices and lowered their points which makes no sense before you could get 1 million points for 20 bucks and now you only get half a million for 20 bucks? They need to fix this immediately It’s a greed issue and you’re gonna lose customers
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Paying money, can’t use app

I’ve been using this app on my phone just fine, and suddenly it’s telling me that it’s no longer “supported” and I have to upgrade to a new version… That requires a new version of iOS that my phone won’t run. So now I’m paying for nothing.

New update makes it unusable

Due to me using an older phone, the new change to the iOS requirement makes me literally unable to use the app. Looks like I’m done with the app now completely because it requires a new iOS instead of recommending it.

Completely useless.

I don’t know how anyone could think this is a good app. Even with paid you barely get any usage. It’s a joke.

this app sucks

First it was reducing the points from 1000 a day to 300 a day, while all the models are already expensive and use up tons of points- But now every-time i find a good model to use, it gets taken off the app. This app used to be superior over other ai chat apps- But now it sincerely sucks, and just keeps getting worse. If you are looking for something reliable- Go somewhere else because Poe is not the place to get it.
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