App needs work
Why can’t I add more items to my cart after clicking reorder from a prior order? Why does the app delete my cart if I click reorder then exit back out to add more items? The app also sometimes deletes my order I’m entering if I click out of the app to read the text message of what someone said they wanted.
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Promo code doesn’t work
App has a bug where you can’t enter a promo code
Signing up
Tried to do an online order. It was awful. I didn’t have an account and had to create an account. Created one with “chow now” in order to avoid downloading their app. However chow now doesn’t update promptly So that was a waste of time because it didn’t recognize my username or password. Then downloaded their app. Similarly terrible experience trying to sign up using my iPhone. The phone number field wouldn’t populate so that was unsuccessful. Just lost my business.
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Promo code
Promo code doesn’t work
Would not recommend
Not user friendly at all, so frustrating
