Pokémon GO User Reviews

Customer Experience

Positive experience43.9% of reviews
Neutral9.9% of reviews
Negative experience46.2% of reviews

~ Based on 7,971 written reviews from the US App Store.

What users say

Is Pokémon GO Safe?

Pokémon GO appears mostly safe based on user ratings. AppsHunter Safety Score for Pokémon GO is 80/100.

This assessment is based on 651,997 user ratings, with an App Store average of 4/5.

Safety Analysis

73.8% of ratings point to a safe experience
5.6% of ratings suggest some concerns
20.6% of ratings point to a risky experience

~ Based on 651,997 App Store ratings for Pokémon GO.

Is Pokémon GO Legit?

Pokémon GO appears to be a legitimate app. AppsHunter Legitimacy Score for Pokémon GO is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Thank you Scopely for ruining the game

Thanks so much for ruining the game and flooding the reviews with bots to make it seem like you didn't

I had to wright a title

It’s really fun but I hate how you have to literally buy the poke balls and wait a day just for like two of them. It defeats the purpose of the game.

Good game!

Its fun, but if you live near a pokestop, your a bit bias’d.

?

I don’t know how to turn on the camera

coins

It would be 5 stars cause i love this game but i think it’s stupid you can’t accumulate more than 50 coins a day. if i have 6 pokémon in gyms i kind of expect more than JUST 50 coins

There is something truly wrong with these people

Besides how terribly buggy the game is under Scopely, the ratio of monetisation to game is so wildly off balance now, it’s grotesque. Niantic were bad, and although it’s mostly the same people, the attitude change is horrendous. So many changes for the worse, it’s unreal.

Good game

Perfect game for walking around

Game

PvP is so laggy

Needs an update

Game needs an update for disabled players that can’t travel to shops and you won’t get good ones to spawn near you it seems

Pokemon Go is the best

Getting shinys is easy same with one star dynamax and normal raids

Scamly

New Pokemon in 5km eggs? They’ll boost the rate of 10km eggs so you can’t get the new Pokemon and try to force you into buying incubators! The gender ratio is also supposed to be 50:50 but I’ve gotten 10 females in a row… another bug from scamly. This company needs to sell this game to someone who actually cares about the players!
Show more

Русские

Пните когда игра станет доступна в России. Хочу уже в нее поиграть, вспомнить детство.

i love this game

i get into it every couple of months, even if i’m not walking around i’ve always lived near a pokestop so i’ve been able to catch pokemon and just spin it, just play the game without actually walking. I’m kind of agoraphobic so i was nervous to use it to walk around. but after i finally moved to a medium sized town with sidewalks i go out all the time! it’s so fun walking around town i keep going without even thinking about how far i’m getting. it’s sincerely a great game that has very much helped me go outside again, i’m grateful it exists. it’s fun!
Show more

Glitchy game with TERRIBLE customer support

This game freezes/crashes/somehow fails all the time. Literally have an issue every time I open it. There are so many glitches, many that will cost you rewards you’ve earned. Then when you try to get help from customer support they will call you a liar and then ignore you. I’ve been playing this game for years but I can’t put up with how terrible it is any more. Cannot recommend this game at all in 2026. There’s no effort to fix the game and they actively hate the customer base.
Show more

Dead game and bad company

The hype around the game is gone and the game feels so dead especially if your not in a major city like sydney. Had heaps of fun while the game had all the hype but now there’s no point in playing it.

The worst part is to find out that the company behind it was collecting data from its users for their own gain is disappointing.
Show more

Character models look off and sloppy.

I don’t know why its difficult to separate the male from the female characters. My male character looks like he has breast like a woman.. please fix this its my only gripe

Catch rates

Garbage catch rates on the daily incense birds. I had a shiny one appear and it took over 100 ultra balls to catch. Unacceptable

They only cares about money

I’ve spent thousand of dollars on this game over the last decade and for them to just ignore a major issue that I had “thats there fault btw” it really hurts to see a company abandon there reputation just to make a few dollars

What happened?

I play pokemon go daily, and something feels really off lately . For instance I caught 450 pokemon in 2 days and zero shinies but to top it off .. where are the new stickers? One of my favourite things about the game is stickers and sending postcards. :( bring them back please.

Expensive to raid remotely. Make trading pokemon easier.

Pay to win scheme. Should make battles more interesting instead of tapping the screen 500 times per battle. Also, trading pokemon is nearly impossible unless you have friends who play the game.