Pokémon Pass User Reviews

Pokémon Pass
Pokémon Pass
THE POKEMON COMPANY INTERNATIONAL, INC.

Customer Experience

Positive experience36.0% of reviews
Neutral12.0% of reviews
Negative experience52.0% of reviews

~ Based on 50 written reviews from the US App Store.

What users say

Is Pokémon Pass Safe?

Pokémon Pass appears safe based on user ratings. AppsHunter Safety Score for Pokémon Pass is 86/100.

This assessment is based on 2,734 user ratings, with an App Store average of 4.3/5.

Safety Analysis

82.4% of ratings point to a safe experience
2.6% of ratings suggest some concerns
15.0% of ratings point to a risky experience

~ Based on 2,734 App Store ratings for Pokémon Pass.

Is Pokémon Pass Legit?

Pokémon Pass is no longer available in the App Store. AppsHunter Legitimacy Score for Pokémon Pass is 35/100.

Based on 35 of 100 points across 7 verification signals from App Store and developer data.

Score capped because this app is no longer listed.

Top reviews

Useless

So I’ve reset my password twice now. Doesn’t let me login and says it’s the wrong password. Definitely not typing anything in wrong! I have confirmed this by resetting the password to the same exact password which it said I was not allowed to do. Low and behold the password doesn’t allow me to log in and now my account is locked! Been the same way for years now!!!! POKÉMON HAS BECOME A USELESS COMPANY BRAIN DEAD COMPANY FULL OF IDIOTS
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Well…

So I’ve had this for a while, but I don’t use it AT ALL! Why? Because it takes FOREVER TO LOAD. AND what does this app even do?! When it EVENTUALLY loads, all that pops up is a sticker for Mewtwo! I’m not saying this app is bad but it could definitely use some work. I see a lot of potential in this app. Bye!
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Rating is weird

It says 4+ but you have to be 13 to login to an account. I just find this a bit weird and I don’t know why there is an age limit.

Took forever to sync

This app is horrible. I had to reset my trainer club password because the app locked me out of my account (thought my account didn’t exist) and when I finally get all that done and head to GameStop the app wouldn’t operate. It couldn’t figure out I was in the building. From other reviews and forums this app was horrid from day one but I wanted the toxtricity event so against better judgement I get the app only for it to fail multiple times in a row. I pray gamefreak doesn’t use this format for their events anymore and removes this app as it basically functions as a poor mans pokemon snap (barely). I’d rather have my events done through internet or cards preferably both so those who don’t have access to physical locations for cards can still get events via internet. Please destroy this app🙏
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Unable to scan QR codes

I had this app when it first came out around when Detective Pikachu came out. No problem scanning QR codes and seeing the completed tasks. Now that functionality is gone and the completed tasks are gone. The app is useless. Couldn’t redeem a free Pokémon I saw at a local GameStop. Will see what Suport has to say.
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So far very useful

I used it for the shiny toxtricity event and it worked I look forward to using it for future events although there was a problem with the loading the first time I opened the app but that problem seemed to be internet related and not a problem with the app itself

Unbelievably bad

I’ve been stuck on the same loading screen for twenty minutes I didn’t even get to use the app. I’ve tried reinstalling, resetting my phone, and anything else I could think of and still nothing but that dang loading screen.

Update: I finally got it to work using the airplane mode trick but it’s still insane that I have to resort to that a year after the app’s been up this is something that should have been fixed long ago.
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Help

I made a account and when I try to log in i need to verify it, and when I send the email it doesn’t show up? I searched Pokémon in gmail and everything and there’s no verify email..... please fix this!

Just a question

So I know this was made for the Pokémon 3ds games and all, but will there be any future events for the Pokémon 3ds games and the Pokémon switch games...just asking, and also maybe a new Pokémon rumble game with gen 7 and gen 8 pokemon...maybe...

Frustrating to use

It was beyond difficult to make an account if you didn’t already have one, for some reason no email I typed in worked I had to make 4 bran new emails just to make my account also the app itself is a little hard to get the hand of.

This app has nothing.

There was one event last August that was cancelled. Before that, the last event I can think of was in 2019. Nothing notable ever shows up on this app, if anything at all. Every day you open it, you will be greeted by a screen that reads "More activities coming soon!" But nothing ever comes. And now that Pokemon Home is out, it's only a matter of time before this app is officially abandoned. Right now it's only unofficially abandoned.
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Doesn’t work

I love Pokémon and all, but this app doesn’t work at all. It doesn’t load, and the one time it did it kept telling me my account information was incorrect even though I know it was. Can y’all please fix this? I missed out on the shiny Solgaleo and Lunala distribution because the app wouldn’t work, and I definitely don’t want to miss out on more event distributions in the future.
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I was good for a bit....

Loved it I mean free shiny! But there was no new event after that. I was so excited when it came out but now I’m just disappointed. I expect more from such a big brand.
Update: It’s been almost a year since the release and I have yet to see anything new. I did delete for a month or two but really?!? Why Pokemon?? It’s just a waste of space!
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Needs working on

The concept is pretty good based on the description on the official Pokémon site- otherwise this app needs fixing. There are little features or reason to keep the app on my phone at all. I guess I’m just waiting for some major update to come in that fixes everything. I’m not able to scan any of or at the very least import a photo I’ve taken of my QR codes. It’s really just missing a lot of stuff that it claims to offer (at least on my app)
Please fix so I can eventually re-evaluate with a better rating... 👏
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Do not log out!

If you log out of your trainer account from the app and log back in, you lose all data of codes and stickers you collected. Time spent going to stores I don’t normally shop at during specific days wasted all because the app couldn’t warn me my data would be lost if I logged out.

Comepelted Events, Can’t Obtain Codes

The events so far using the app has been easy going. The only issue is when redeeming the codes where I was not able to redeem codes for 2/3 events though the event is posted as complete.

If this is the kind of thing that will be commonplace on this app, I won’t use it again and wouldn’t recommend it
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Couldn’t get legendary because of confusing date

They should have the end date as the last date to get the Pokémon. The Shiny Solgeo and Shiny Lunala event ends on Nov. 11th, so personally it should still be available on Nov. 11th. It should expire Nov. 12th instead when it’s listed like this.

Please make it available until the end date and I’ll change my review.
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Nothing good about it

First off, I had no idea this app existed until I was trying to receive a pokemon from a distribution. After trying to figure out how to get the pokemon for a bit an employee informed me of the app. I have very limited data and the free internet wasn’t good enough to even load the app store. I went home to try and figure it out.

After downloading the app, I set it up with my trainer account and it asked to read the updated terms of service. There was a box to check accepting to receive e-mail notifications from pokemon. I intentionally did not check this box as I absolutely do not want them sending e-mails to me as I already use other methods of keeping track new and upcoming events. A message came up telling me that receiving these e-mails is required to use the app.

At this point I decided I would just use it for the one distribution and the get rid of the app because I didn’t want to deal with that. I then found out that I had to use the location services on my phone to get the pokemon distribution to work.

I decided to see what else the app could do and on it’s own the only thing you can do is get “stickers” you can use to take photos with. That is all. And this is how they plan to do pokemon distributions in the future. I checked the reviews I advise sorting by recency. You’ll see how good this app is.
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This app is rigged

This won’t work and I try to put in everything write perfectly and my email and password won’t work right I did everything it told me to do so and I followed the rules to make a password and it never works I tried like 50 times and it still won’t work

Help

I’ve used this app before and liked it but now it doesn’t work. When I open the app the loading screen pops up and doesn’t stop.