Polk Connect User Reviews

Customer Experience

Positive experience6.7% of reviews
Neutral1.7% of reviews
Negative experience91.6% of reviews

~ Based on 119 written reviews from the US App Store.

What users say

Is Polk Connect Safe?

Polk Connect does not appear safe based on available data. AppsHunter Safety Score for Polk Connect is 30/100.

This assessment is based on 356 user ratings, with an App Store average of 1.4/5.

Safety Analysis

8.1% of ratings point to a safe experience
2.5% of ratings suggest some concerns
89.3% of ratings point to a risky experience

~ Based on 356 App Store ratings for Polk Connect.

Is Polk Connect Legit?

Polk Connect appears to be a legitimate app. AppsHunter Legitimacy Score for Polk Connect is 85/100.

Based on 85 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

App

Worst App ever invented. It disconnects automatically & you need to set it up again.

Doesn’t work

I simply tried to sign up after downloading and create an account but it doesn’t let me. It kept spinning .. tried with different emails and no luck. Seems like a broken app.

Worst of the worst.

Can’t believe Polk audio makes the app like this.
The worst soundbar app ever seen before.

App no longer able to connect

Connection disconnected to my Polk Audio Soundbar then not able to reconnect at all

My personal experience

I have finished setting up my Polk sound bar and had no issues at all. The updates on the app have made it almost effortless. I will say for it to work you need to be connected to the same WiFi network. Very happy with the sound quality and will more than likely purchase Polk again.

Completely useless app

This app is the biggest pos !!! Never and I mean never works. The soundbar sounds great when it’s working but the app is a s…

LoveBaton

I’m tech savvy and I couldn’t get this app or soundbar (Polk Command) to function after trying several times and jumping through all the hoops for more than 2 hours. The App hasn’t been updated in 5 yrs, they’ve obviously abandoned scrapped and used what was left of that band wagon for fire wood.

Junk

App does not connect to my wireless bar. Waste of time. I’m very tech savvy as well and this app is basically a joke.

Wish I could give it a zero

This app is such a disappointment. My soundbar has great sound quality but the connection with the WiFi and Alexa is the worse I have seen in the market. It constantly disconnects. Plus I have to sign into the app so frequently.

Terrible

Does not work at all. Login or registration is unresponsive. Should be pulled from apps!
Useless.

Absolutely junk

Just doesn’t work period- 5years of poor ratings and I have to agree with all of them. If I had known that about Polk, that they obviously don’t GAF I wouldn’t have purchased their product

Who owns this company

App is a waste of space in the internet on the App Store. Buggy, doesn’t work.
Does the company even care anymore?

Worst app ever

Polk connect is a joke

Waste of money

This app required location, WiFi, network access, and is useless even if you give it those permissions. I’ll never ever purchase anything from Polk again.

Polk clearly can’t be bothered

I’ll be returning my Polk soundbar for a Yamaha one - they actually provide a functional app, whereas Polk has been telling their customers to f off for the 5 years since they last updated the app.

Never was able to sign in, and then it just crashed over and over.

Doesn’t work

Downloaded and couldn’t create an account or use app

Trash

All these one stars and no resolution to fix anything. Applause to you guys!

Complete trash

This app can't even function long enough to setup a soundbar and subwoofer. I've already decided and re-downloaded the app 5 times and factory reset the speaker just as many. This app crashed EVERY SINGLE TIME I get to the point of adding it to my wifi network. COMPLETE GARBAGE!!!!!! I will never waste money on a polk audio product again. Hopefully ya'll read the reviews before buying these products because you'll never get them set up.
Show more

Useless

App won’t connect to wifi or the bar - utter junk!

??

Is Polk using 5th graders for this app??. You should be ashamed of yourselves. Going back to the store tomorrow. What a joke this setup has been.