Copyright
I can’t generate anything because it keeps saying “Due to potential copyright issues” when I’m not putting anything copyrighted in. Please fix this, or at least ease up on the restrictions, or get rid of them entirely
高額なクレジットを要求されます
Hello Pollo AI Support Team,
I’m writing to report a frustrating experience with the recent update to your app.
I did not purchase any credits for this recent generation attempt. Instead, I had been patiently collecting free credits by watching daily ad videos.
I only wanted to add a small amount of simple motion to an existing image for a Discord icon. However, the app repeatedly suggested high-cost generation options, and I nearly purchased additional credits without fully understanding the cost involved.
As a result, credits I had earned little by little were wasted. This was very disappointing.
I used to find the credit costs much clearer before starting a generation. After the recent update, the interface seems much more confusing, making it difficult to understand how many credits will be consumed.
I would appreciate it if you could:
1. Review my recent credit usage and explain exactly how my credits were consumed.
2. Consider restoring or compensating me for the credits lost during this experience.
3. Review the app interface to ensure that credit costs are clearly displayed before users commit to a generation.
I understand that free credits still have value, and that is precisely why I am disappointed to have lost credits I spent time earning.
I hope you will take this feedback seriously and help resolve the issue.
Thank you for your time.
I’m writing to report a frustrating experience with the recent update to your app.
I did not purchase any credits for this recent generation attempt. Instead, I had been patiently collecting free credits by watching daily ad videos.
I only wanted to add a small amount of simple motion to an existing image for a Discord icon. However, the app repeatedly suggested high-cost generation options, and I nearly purchased additional credits without fully understanding the cost involved.
As a result, credits I had earned little by little were wasted. This was very disappointing.
I used to find the credit costs much clearer before starting a generation. After the recent update, the interface seems much more confusing, making it difficult to understand how many credits will be consumed.
I would appreciate it if you could:
1. Review my recent credit usage and explain exactly how my credits were consumed.
2. Consider restoring or compensating me for the credits lost during this experience.
3. Review the app interface to ensure that credit costs are clearly displayed before users commit to a generation.
I understand that free credits still have value, and that is precisely why I am disappointed to have lost credits I spent time earning.
I hope you will take this feedback seriously and help resolve the issue.
Thank you for your time.
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Response from developer
Regarding any issues with the using, it is recommended that you contact our professional customer service staff. We will respond to your questions within working days. Here is our customer service email contact information support@pollo.ai.
Bom
Bom
Response from developer
Hi there， Every encouraging comment like yours pushes us to become better. We are glad that our software can solve your video production troubles effectively. We will keep optimizing page layout and simplifying operation steps for better user experience.
Pegaram meu créditos
A edição ficou horrível
Response from developer
Hi there, Thank you for taking the time to share your experience! Your positive feedback means a lot to us. If you have any suggestions or ideas, please feel free to contact us. We look forward to serving you again!
Bueno y todo
Pero limitan mucho a crea aparte despues d la suscripción debe de pagar mas uno para poder crear
