PolyPal - AI Live Translator appears to be a legitimate app. The AppsHunter Legitimacy Score for PolyPal is 95 out of 100 points across 7 verification signals from App Store and developer data.

PolyPal User Reviews

Name: PolyPal - AI Live Translator
Rating: 4.3 (813 reviews)

PolyPal - AI Live Translator

Shenzhen Timekettle Technologies Co., Ltd.

🔧 Utilities

📊 Productivity

Customer Experience

Positive experience45.7% of reviews

Neutral3.2% of reviews

Negative experience51.1% of reviews

~ Based on 94 written reviews from the US App Store.

What users say about PolyPal

Reviews of PolyPal are mostly negative: the Productivity app is rated 4.3/5 from 813 App Store ratings. What users like most: powerful translation capabilities, responsive translation speed. Top complaints: expensive subscription model, unreliable performance after updates. Summarized from real user reviews.

Positive things

💪Powerful translation capabilities
⏱️Responsive translation speed
🌐Useful for international communication

Negative things

💰Expensive subscription model
🐛Unreliable performance after updates
🔍Inaccurate translations
⏰Limited free time usage

Is PolyPal Safe?

PolyPal - AI Live Translator appears safe based on user ratings. AppsHunter Safety Score for PolyPal is 86/100.

This assessment is based on 813 user ratings, with an App Store average of 4.3/5.

Safety Analysis

80.8% of ratings point to a safe experience

3.6% of ratings suggest some concerns

15.6% of ratings point to a risky experience

~ Based on 813 App Store ratings for PolyPal.

Is PolyPal Legit?

PolyPal - AI Live Translator appears to be a legitimate app. AppsHunter Legitimacy Score for PolyPal is 95/100.

Based on 95 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

翻译及时准确

刚开始上全法语的授课，没有PilyPal真是听不太懂，翻译及时准确，对我帮助很大！

msup001

a month ago

超级难用

充值后依然无法使用

翟尔畅

2 months ago

Response from developer

很抱歉让您付费后没能正常使用。请先在付费页点击右上角“Restore”恢复购买；如果仍未生效，请把您的登录账号、遇到的问题和购买截图发送到 hi@polypal.ai，我们会在 2 个工作日内为您排查和处理，无法解决时会协助您申请退款。

垃圾！

要收费就不说了，收费高还是翻译量不多，而且翻译记录没法保留，我翻译完之后隔了一个月没打开软件，期间也没有卸载或者退出登录，之后再打开就没有翻译记录了，啥也不剩了。然后找他们家客服，客服跟智障一样，完全不回话的。

Rhcsh.

3 months ago

Response from developer

抱歉给您带来了不好的体验。翻译记录保存在登录账号下，不会因长时间未打开而删除，记录消失通常是设备上切换了账号或清理了缓存。客服响应慢的问题我们正在改进。请把您的登录账号、遇到的问题和购买截图发送到 hi@polypal.ai，我们会在 2 个工作日内为您排查并尽量找回记录。

噢咖的

刘下来……这个

能力和水平都很好吃

3 months ago

Not good

Honestly, I used this to communicate with my mother in law. This app did even pick up English. I said “Hello, my name is Kayla” as a test, and it wouldn’t even understand what I was saying. I tried saying something simple, like “good night” and it couldn’t translate it.

Queeen.kayla

4 months ago

Response from developer

We're sorry PolyPal didn't work for you. When simple phrases aren't recognized, it's usually the microphone permission being off in iOS Settings, or the "I speak" language not set to English. Please check both. If it still doesn't pick up your voice, email your login account, a description of the problem, and your device model to hi@polypal.ai and we'll investigate and respond within 2 business days.

Reseña

La verdad estuvo un poco mal porque en subtituloes flotantes solo te da 6 minutos máximo y después se te agota el tiempo y no se puede traducir más, es buena la aplicación pero ese es el único detalle que tiene. Si tuviera tiempo máximo 1 hora estaríamos más cómodos, y si se te agota el tiempo tienes que pagar para más. Pero bueno…

Amandasb_.*

4 months ago

‏أحمد

‏دخان

‏أحمد دخان

5 months ago

无语

直播翻译没有一句是对的，简直没法用

好好1^_^

5 months ago

Good

Your app works well. Please add an option to choose the audio output source. For example, when I’m using headphones, the translation of my speech should be sent only to the phone so the other person can see it there. And when the other person speaks into the phone, the translation of their speech should go only to my headphones. This way, we won’t interfere with each other during simultaneous translation. Could this feature be added in a future update?

Max34678990

5 months ago

乱扣费

前几天下载都没有使用过，莫名今天扣我98元

12344mmmm

6 months ago

Response from developer

感谢您的反馈，很抱歉给您带来了不便。关于退款和其他使用问题，请把您的登录账号、遇到的问题和购买截图发送到 hi@polypal.ai，我们会在 2 个工作日内为您排查和处理。

Polypal

Excellent service

Ahmed108@

6 months ago

No pasa nada

Se tiene que pagar 💰 váyanse al diablo!

Kariyu0783

6 months ago

关于年费

为什么交完年费后！不能使用！

🐑🆚

7 months ago

好用

翻译准确，就是每个月的时长太短

爱吃蛋黄苏

7 months ago

It’s a scam

How to cancel it? Does not see the cancel option in the app.

BZhang00

8 months ago

Response from developer

To cancel, open iPhone Settings > your name > Subscriptions > PolyPal and tap Cancel; cancelling before the renewal date stops the next charge. If you were charged unexpectedly, please email your login account, a description of the problem, and a screenshot of your purchase to hi@polypal.ai. We'll investigate and respond within 2 business days.