Pool Stars User Reviews

Customer Experience

Positive experience50.0% of reviews
Neutral8.3% of reviews
Negative experience41.7% of reviews

~ Based on 144 written reviews from the US App Store.

What users say

Is Pool Stars Safe?

Pool Stars - Live Cash Game appears safe based on user ratings. AppsHunter Safety Score for Pool Stars is 94/100.

This assessment is based on 7,316 user ratings, with an App Store average of 4.7/5.

Safety Analysis

92.1% of ratings point to a safe experience
4.7% of ratings suggest some concerns
3.2% of ratings point to a risky experience

~ Based on 7,316 App Store ratings for Pool Stars.

Is Pool Stars Legit?

Pool Stars - Live Cash Game appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Pool Stars is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Trap

It’s an impossible rabbit hole. The way it works is the better you get the better the players you get matched against. You won’t do well every game and the odds are that out of five people with your skill level you’re going to lose. Ultimately everybody looses.

Need more cash game options

Needs to be more game options in which player can get involved with cash games without depositing cash. I’ve been playing for ever and only had 1 chance at a cash game and I lost so that was it. I’ve had.5 in my wallet for months now and I’ve need. 6 along with500 gems to get into a cash game. My next shot at getting any money at all is at round 8 so it appears
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It’s Aight

Should have more options for adding funds. Like $2. I would have paid to play a long time ago to test it out if it wasn’t $5. That’s too much to sample the game

E

Gbnhh

I was blocked from contacting them after need receiving my redemption

I was First, it took 3 months for them to process my redemption then when they finally processed it, they said I would get my payment in 5 to 10 business days and now after ignoring multiple emails they are trying to say that they paid me, but I never received anything. And now one month after they said, they paid me. I still have not got a payment.
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Scamm don’t download ittttt

Scam we you playing and winning more than 50£ the app frizzy and if you close it it makes you lose all the profit and you’ll bring you back to like 20£ , please remove this app it’s stealing peoples money, if Apple Store allows us to provide evidence in picture form I’ll show them

They are a scam!!

I put the request in for my redemption over three months ago and still have not received my redemption. They said they had trouble processing it and then they emailed me and said you’ll receive it within 10 business days and it’s been over 10 business days and I still have not received my redemption so they lied just to keep me quiet
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Great Pool !

Excellent, good payouts very fair play!!

Fed Up

I put the request in for my redemption over three months ago and they are still telling me that they are having trouble processing redemptions and I have sent them multiple emails and only have been responded to twice saying that I am top priority that they’re still having trouble processing, which is a lie!
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Pay out

It’s been over two months since i submitted a withdrawal of my winnings. Nothing has come. They don’t reply even after a month or so ago they said they would fix this issue. I can’t add money or withdraw money.

Pay out

This app used to work. I can’t add money. I won an amount on October 9th 2025, and it’s been processing since then. I email them about the situation over 5 times. The first response said it would be in my account on October 23rd or sooner. The amount never came and they don’t respond to any email.

Pay out

I’ve used this app for a year, it’s pointless now. For some reason it’s taking a whole month to deliver any award or winnings .. and it wasn’t like this. Other apps pay out in a day or less. If you want to be paid super slow to the point you might not even live to get it. Waste your time here

Bull***t

Scam?
It puts me in a game says it’s my opponents turn and nothing happens. My opponent can go 20 minutes without moving. No countdown no nothing.

Pool stars is great

Pool stars is a great game but within the last 3 months it won’t allow me to deposit cash. Keeps saying oops deposit failed. I have contacted support more then 10 times and no one has responded or reached out not even once.

scam

this is a big scam dont download i warning you guys

Pool stars

Overall a great game but recently the app been acting up idk why I tried checking for updates but everything is up to date when I play the 1 vs 1 game for money it brings up the game but then the app closes by itself

Frustrated

I think this game is eventually going to go under,the public will catch on and realize there is nobody on the other end,you are taking a big risk depositing money into this game because if you do happen to win you will most likely never see it and there is no way to get a hold of anyone,scam city.

What happens to the actual pool mode?

before it was less rigged! Now it’s only trick shots I just have to believe a score that an Ai player got? I don’t even get to see the player make the shots

Won’t let me play

Deposited less than $10 but will not let me play any games.

No Follow Up, Still Broken

I first contacted support on May 11 and got a reply on May 16 saying they were looking into the issue and that other users were experiencing the same problem. Since then, nothing. I just emailed them again today because the issue still has not been resolved. The game loads, searches for opponents, then sends me back to the lobby. I have deleted, reinstalled, and updated the app. Still broken. I have not even been able to play long enough to enjoy the game. This entire experience has been frustrating. If multiple users are affected, why is there no update? How are they fixing it if they are not communicating anything? Are other people still dealing with this too? If it takes them five days to respond to an email what do I expect.
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