App Doesn’t Work!
Rabindrasangeet
I really enjoy using the PopuPiano/PopuMusic app for learning and playing music. I would like to request adding Rabindrasangeet (songs written by Rabindranath Tagore) to the song library.
Rabindrasangeet is extremely popular among Bengali speakers worldwide, especially in India and Bangladesh, and many users would love to learn these songs on piano through your interactive system.
Some beautiful beginner-friendly songs could include:
- “Tumi Robe Nirobe”
- “Amaro Porano Jaha Chay”
- “Majhe Majhe Tobo Dekha Pai”
Adding Bengali and Indian classical-inspired content could help expand your global user base and attract many new learners.
Thank you for considering this request!
Terrible support
Doesnt work anymore
Response from developer
Hi, thanks for the detailed feedback! Since your hardware works with presets, this looks like a specific App-to-Firmware sync bug. We'd love to fix this for you immediately. Could you send an email to support@poputar.com with this comment? Our tech team is ready to investigate this bug directly with you. Looking forward to hearing from you!
Great experience
Response from developer
Thanks very much for your feedback, glad you like the product and our app!
Realism
Response from developer
Thanks for your support and feedback! You’re right that our waterfall and notation focus on fun and accessibility, which can differ from traditional sheet music. We’re exploring ways to make the transition to real sheet music smoother, and your suggestion about multiple attachments is valuable — we’ll consider it for future updates.
It’s okay
Response from developer
Hi, thanks for your feedback and support for the PopuPiano. We are so sorry for the issues, please try to re-install, if you still have the same issue, feel free to reach us via support@poputar.com, we hope to help you out, thanks!
Team you have to make sure this app working, can’t use after a month
App won’t load
Response from developer
Hi, appreciate your support! We are so sorry that there was a maintenance, the app was already recovered, please try again to login in, thanks!
Unable to sign in
populele app
Can’t even get in….
Response from developer
Hi, thanks so much for your support and feedback! We are sorry for the inconvenience, if possible, can you leave a message at support@poputar.com or our INS or FB? You can find it via popumusic.com, we want to help to solve the problem, thanks!
Wth it won’t work
Response from developer
Hi, thanks so much for your support! We are sorry for the inconvenience, if possible, can you leave a message at support@poputar.com or our INS or FB? You can find it via popumusic.com
In French please
When for the french version ?
Response from developer
Hi,thanks for your feedback, we've passed it to our team , thanks a lot.
terrible app
forcing landscape mode is such garbage design. also forced me to reset my password. entered strong password. got a "password reset successful" message. tried to log in, the app told me my password is too long. maximum length is 12 characters. WHAT?!?
fine. i changed it to a less secure password. but now the app won't stay logged in. session constantly times out (why do i need an account to use the basic features anyway???).
forcing landscape mode makes it a HUGE PAIN to log in EVERY TIME. typing on the keyboard like that is unnatural and takes longer. it obscures pretty much the entire screen.
all these complaints and I haven't even gotten into the actual app yet!!! not worth it. deleting this garbage. I'll just use my uke the analog way.
Response from developer
Hi, we are very sorry for the situation, it seems you are facing some problem caused by wrong operation instead of the app itself, as we don't have lots of same feedback from other users, we admit we still need to improve a lot on user guide, anyway we can help via social media https://www.facebook.com/PopuMusicOfficial or Email support@poputar.com, thanks for your support and feedback.
Not that bad (4 star)
Зависло на одном уроке
Funktioniert Nix
Ich hoffe die Firma ist bald bankrott 👍
Response from developer
Es tut uns leid, Ihnen Probleme zu bereiten. Bitte senden Sie eine E-Mail an service@poputar.com. Wenn Sie diesen Service tatsächlich zurücksenden oder umtauschen müssen .
The bugs!
Customer service returned me initial email asking questions about my phone. I haven’t heard from them in about a week
I’ll be returning the $400 piano sadly because the app is not working, making the piano useless.
Response from developer
Hi, thanks for your support and feedback, we are really sorry for the situation, is it possible to send us another Email to service@poputar.com, we will assit you from there!
Can’t hear myself play.
Response from developer
Thanks very much for your feedback, we have forwarded this problem to the software team!
