PopuMusic User Reviews

PopuMusic - PopuPiano/tar/lele
PopuMusic - PopuPiano/tar/lele
Beijing Visual & Sense Technology Co., Ltd.

Customer Experience

Positive experience28.0% of reviews
Neutral8.6% of reviews
Negative experience63.4% of reviews

~ Based on 93 written reviews from the US App Store.

What users say

Is PopuMusic Safe?

PopuMusic - PopuPiano/tar/lele has mixed safety signals based on user ratings. AppsHunter Safety Score for PopuMusic is 51/100.

This assessment is based on 78 user ratings, with an App Store average of 2.3/5.

Safety Analysis

25.6% of ratings point to a safe experience
7.7% of ratings suggest some concerns
66.7% of ratings point to a risky experience

~ Based on 78 App Store ratings for PopuMusic.

Is PopuMusic Legit?

PopuMusic - PopuPiano/tar/lele appears to be a legitimate app. AppsHunter Legitimacy Score for PopuMusic is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

App Doesn’t Work!

I’ve been trying to use the app because I have the Poputar and the app doesn’t even open anymore! Such a huge waste of money.

Rabindrasangeet

Hello PopuMusic Team,

I really enjoy using the PopuPiano/PopuMusic app for learning and playing music. I would like to request adding Rabindrasangeet (songs written by Rabindranath Tagore) to the song library.

Rabindrasangeet is extremely popular among Bengali speakers worldwide, especially in India and Bangladesh, and many users would love to learn these songs on piano through your interactive system.

Some beautiful beginner-friendly songs could include:
- “Tumi Robe Nirobe”
- “Amaro Porano Jaha Chay”
- “Majhe Majhe Tobo Dekha Pai”

Adding Bengali and Indian classical-inspired content could help expand your global user base and attract many new learners.

Thank you for considering this request!
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Terrible support

I have been trying to contact support for a week now. No response after a multiple emails. Terrible.

Doesnt work anymore

The custom piano key coloring doesnt show any color besides white on the piano everything else just shows up as nothing/black, but the athmosphere or whatever premade templates work just fine so its the apps problem

Response from developer

Hi, thanks for the detailed feedback! Since your hardware works with presets, this looks like a specific App-to-Firmware sync bug. We'd love to fix this for you immediately. Could you send an email to support@poputar.com with this comment? Our tech team is ready to investigate this bug directly with you. Looking forward to hearing from you!

Great experience

The experience of playing and singing far exceeds my expectation! As a music lover, i can really enjoy the music playing and it is just like Karaoke. Fun experience.

Response from developer

Thanks very much for your feedback, glad you like the product and our app!

Realism

The piano is great and all but the way it teaches you to play is lacking. For example both the waterfall and notation are nothing like real sheet music. DONT get me wrong it’s fun to play like this, but when you go and excel from this to real sheet music you can get very confused. As well as this i would love to see multiple attachments at a time. Like being able to have both the dual piano and the chord pap attached at the same time.
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Response from developer

Thanks for your support and feedback! You’re right that our waterfall and notation focus on fun and accessibility, which can differ from traditional sheet music. We’re exploring ways to make the transition to real sheet music smoother, and your suggestion about multiple attachments is valuable — we’ll consider it for future updates.

It’s okay

I love when I got this Piano but then the next day I try to use it and it logged me out and keeps saying wrong password when I save my password. Also just try to fix it

Response from developer

Hi, thanks for your feedback and support for the PopuPiano. We are so sorry for the issues, please try to re-install, if you still have the same issue, feel free to reach us via support@poputar.com, we hope to help you out, thanks!

Team you have to make sure this app working, can’t use after a month

1 star because whenever I try to log in after using it for a few months it kept saying server connection error.

App won’t load

After using the piano keyboard for several months, I’m now encountering a frustrating issue. Whenever I try to log in, I’m greeted with a pop-up message that says “Tip failed confirmed.” I’ve tried restarting my device, reinstalling the app, and even rebooting my WiFi, but none of these actions have resolved the problem. I’m not sure if this is an issue on the developer’s end or if there’s something else I need to do. Unfortunately, I’m now unable to use this fairly expensive piano keyboard.
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Response from developer

Hi, appreciate your support! We are so sorry that there was a maintenance, the app was already recovered, please try again to login in, thanks!

Unable to sign in

I’ve just received populele 2. I couldn’t signed in to the apps as verification code expired too fast and no option to get a new one. So disappointed and I want my money back.

populele app

I bought this nice populele but now the is discontinued and this one doesn’t work with my populele. I don’t know why anyone would want to buy one of these if it doesn’t work. When I bought it it was supposed to have free updates for life on the app now there’s nothing. How sad.

Can’t even get in….

So Im gonna go straight to the point. It says “ Safari cannot open the page because too many redirects occurred.” when I click the facebook sign in.

Response from developer

Hi, thanks so much for your support and feedback! We are sorry for the inconvenience, if possible, can you leave a message at support@poputar.com or our INS or FB? You can find it via popumusic.com, we want to help to solve the problem, thanks!

Wth it won’t work

When I got this I was extremely happy to learn the piano and I like it but after I finish the basic skills then when I went to the finger skills the 2 “level” i went to the practice and it was just a blue area with nothing to do when I tried to leave none of the buttons worked so I had to refresh the app and I’m scared that I have to reinstall the app losing all my progress so what should I do?
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Response from developer

Hi, thanks so much for your support! We are sorry for the inconvenience, if possible, can you leave a message at support@poputar.com or our INS or FB? You can find it via popumusic.com

In French please

Now there is a spanich language.
When for the french version ?

Response from developer

Hi,thanks for your feedback, we've passed it to our team , thanks a lot.

terrible app

hadn't uses this app in a while. opened it up and immediately remembered why.

forcing landscape mode is such garbage design. also forced me to reset my password. entered strong password. got a "password reset successful" message. tried to log in, the app told me my password is too long. maximum length is 12 characters. WHAT?!?

fine. i changed it to a less secure password. but now the app won't stay logged in. session constantly times out (why do i need an account to use the basic features anyway???).

forcing landscape mode makes it a HUGE PAIN to log in EVERY TIME. typing on the keyboard like that is unnatural and takes longer. it obscures pretty much the entire screen.

all these complaints and I haven't even gotten into the actual app yet!!! not worth it. deleting this garbage. I'll just use my uke the analog way.
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Response from developer

Hi, we are very sorry for the situation, it seems you are facing some problem caused by wrong operation instead of the app itself, as we don't have lots of same feedback from other users, we admit we still need to improve a lot on user guide, anyway we can help via social media https://www.facebook.com/PopuMusicOfficial or Email support@poputar.com, thanks for your support and feedback.

Not that bad (4 star)

It’s not that bad

Зависло на одном уроке

На одном из этапов курса приложение зависло и не прогружает прохождение. По кругу открывает одно и то же, из-за чего я не могу продвинуться дальше. Надеюсь, разработчики исправят ошибки, потенциально приложение очень крутое.

Funktioniert Nix

Wozu habe ich jetzt noch eine populele wenn nix mehr geht?
Ich hoffe die Firma ist bald bankrott 👍

Response from developer

Es tut uns leid, Ihnen Probleme zu bereiten. Bitte senden Sie eine E-Mail an service@poputar.com. Wenn Sie diesen Service tatsächlich zurücksenden oder umtauschen müssen .

The bugs!

Piano is great. I’d like to buy the left piano keys extension, but the app is quite buggy. Some lessons freeze. The chords pad sounds great outside the app. Inside the app, the keys sounds like randomly slamming on some synth keys.

Customer service returned me initial email asking questions about my phone. I haven’t heard from them in about a week

I’ll be returning the $400 piano sadly because the app is not working, making the piano useless.
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Response from developer

Hi, thanks for your support and feedback, we are really sorry for the situation, is it possible to send us another Email to service@poputar.com, we will assit you from there!

Can’t hear myself play.

There NEEDS to be an option to turn off or turn down the background music when performing songs, it makes incredibly hard to hear the part i’m playing, and personally i’d like to hear what the song would sound like if i were playing it by myself on another piano.

Response from developer

Thanks very much for your feedback, we have forwarded this problem to the software team!