Porchswing Field Service

Porchswing Field is the internal tool used by Porchswing Technology & Senior Services technicians during the working day. It is distributed privately to company staff through Apple Business Manager and is not available to the public. Signed in with a company operator account, a technician can: • See the day's visits on a calendar, as a list, or on the branch board • Open a visit for the customer's address, phone number and notes, then call them or get directions in one tap • Say they are on the way, check in on arrival, and check out when the work is done • Build the bill on the way out — the visit's own charge, parts from the van, anything bought on the customer's behalf — and take payment • Look up any client in the branch's book • Keep the van's toolbag straight, and ask the office for a restock • Message the desk and the rest of the team • Send a photo and a line of story to marketing from a customer's living room Everything syncs with the Porchswing Ops Console, so the desk and the van are looking at the same day. The app works with no signal: check-ins, check-outs and edits queue on the phone and go up when the bars come back.