Don’t bother
Response from developer
We’re sorry you had this experience. The age estimate is generated by AI, so unfortunately we can’t control the exact result. However, lighting, image quality, camera angle, and other factors in the photo can have a significant impact on the estimate. Since you had already purchased a scan, deleting and reinstalling the app wouldn’t automatically provide another free scan. That said, we’d be happy to give you some complimentary scans so you can try again with a better-lit photo and get a more useful result. Please reach out to us at support@pores.skin, and we’ll be happy to help.
Took so long trying to take the picture
Response from developer
Hi Seo, I’m really sorry you didn’t have a good experience - that’s definitely not what we want. It looks like the photo you uploaded was empty, which can cause the AI to have trouble generating results. If you can email us at support@pores.skin, we’ll gladly reimburse you a scan and help you get a proper result. We’d love for you to give the app another try.






