Portal.io User Reviews

Portal.io
Portal.io
ServiceLink Technologies USA Inc.

Top reviews

Fantastic company and program/app.

There is no better way to present $100,00’s in proposals to clients. Very professional and clean. The team is very responsive to support issues, very, very happy to be working with them.

THE Best Proposal Tool for Integrators!

If you’re an AV integrator, Portal.io’s proposal software is the best in the industry! We used to spend hours making proposals and managing a product database. Once we switched to Portal.io we noticed an immediate positive impact on our business operations and proposal process. We didn’t have to manage a product catalog anymore, proposals are being built in minutes, and best part of all, our close rate skyrocketed! Our customers loOove our proposal presentation! I couldn’t imagine running an integration business without it. Thank you Portal.io!
Show more

Best In Class & Keeps Getting Better

Sick and tired of expensive, bloated, clunky, software with 4 million different buttons for your designs? And spending hours building custom database of products? Portal.it solves the problem with a prebuilt universal database, and professional-level quotes with a few clicks of your mouse. No training requires. Cloud based and mobile phone, so no servers or databases or syncing to maintain.

It just keeps getting better and better!
Show more

You can’t do anything with this!

I’m given one option – sign into an existing account. I don’t have one, nor am I offered to start one. That’s it!

Buggy, doesn’t work with latest iPhone

I got the email to verify, clicked on it, and I got a page that says invalid link. Ok, I just clicked on the link they sent me.

Less than stellar

Whenever I go to use the app, something isn’t working, something errors out and I can’t do what I need to do. Today I can’t resend a proposal and can’t edit client info, nor load client info.

Unparalleled service and professional looking estimates

This company rocks! Their customer service is honestly one of the best, if not the very best in the industry! The estimates look freaking beautiful, and ordering is a breeze. There are a few manufacturers (ahem... C4, Tech Data) that for some reason can’t get their crap together to play nice, but everyone else I deal with likes it a lot. I can’t recommend them enough!
Show more

Great Company

The team behind this app are very good about responding to feedback, and are working hard to implement new features regularly.

Response from developer

Appreciate the support!

Love it

Very happy with my overall experience. This Tool in invaluable to our business. We are not huge company and our volume is not huge but this APP help me from start to finish.

APP is lacking some minor functions but can be resolved in the Web-portal on any browser. No concerns.

Errors and Workflow Issues

I am getting parsing errors and spinning wheels sometimes which requires me to exit from the app and reopen. It has really slowed down estimate creation. The ordering system can’t handle change orders or out of stock issues from suppliers. Overall it is great for looking up pricing, but I wish they would license out to other systems for estimate creation and focus on making their ordering management system better.
Show more

Buyer Beware

This site charges not only the main designer $50/month but also you have a team member who needs to see the order and place an order the charge an additional $50 to view the proposals. There are other options out there for great proposals so do shop around.

$50 per design user is fair but adding more charges just for users downloading is ridiculous. I viewed 9 proposals from my employee and was charged an additional $50! Customer service was just like - yeah, it is what it is. It’s that or buy 5k through us. Beyond disappointed with the customer experience.
Show more

iPad Support

Great service however I use my iPad for most of my work. Is support for iPad coming anytime soon?

Proposals in my pocket

This app is sweet!! I can build proposals right on my phone AND send orders. Industry win for sure!!