Sign up
When you click sign up it’s says 403 forbidden
creepy
creepy app demands to scan and save your face
Love the new look of the app
Finally a simple to use payments app for ACH - i use it now for all my transactions with my local store.
Terrible app with no customer service
Updated to say definitely a scam. My name has a hyphen my bank doesn’t recognize so for this they want me to send a copy of my ID and social security number - they must be crazy if they think anyone will bite at that.
According to the app, I have no account linked despite my bank, confirming multiple times that the account had been linked. I wouldn’t be surprised if I’m missing some money tomorrow; seems like a scam.
According to the app, I have no account linked despite my bank, confirming multiple times that the account had been linked. I wouldn’t be surprised if I’m missing some money tomorrow; seems like a scam.
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Terrible App!
The app freezes each time I try to connect my bank account! This is ridiculous. Have to uninstall. I’m better off just paying cash.
Error after Error after Error
Don’t bother. I thought getting set up with Hypur would be efficient. After I put in my bank info, it sent me a code, I confirmed the code on the app and it said I had a $300 limit on the bank account, then it Al of a sudden sent me another code for no reason. Everything wasn’t working and it kept saying my bank account was not linking and asked me phishing kind of questions and asking me to put in my social security in full.
Sketchy, gave me weird vibes from the start, inefficient and a waste of storage on my phone. I don’t even know how to delete my account and feel sketch that my banking info is now in this app.
I do not recommend.
Sketchy, gave me weird vibes from the start, inefficient and a waste of storage on my phone. I don’t even know how to delete my account and feel sketch that my banking info is now in this app.
I do not recommend.
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Don’t bother
Tried to set up 5 times but no go.
This is junk
This is junk
Trash App
Awful, useless. Do not download.
Terrible app, Terrible Customer Service
I can’t even make an account! I have tried at least five times on different devices, but I keep on getting the “Something went wrong, please try again” message.
I reached out to customer service after the first failed attempt and was instructed to try Safari incognito mode after clearing the cache. I did that and it still didn’t work! I reached out again and was literally told, “If the website isn’t working for you, it won’t work for me. I’ll let our IT team know.”
Meanwhile, I’m awaiting a medical marijuana delivery and this is the only app they use to accept payment. 🙃 Please do better, this is absolutely ridiculous!!!
I reached out to customer service after the first failed attempt and was instructed to try Safari incognito mode after clearing the cache. I did that and it still didn’t work! I reached out again and was literally told, “If the website isn’t working for you, it won’t work for me. I’ll let our IT team know.”
Meanwhile, I’m awaiting a medical marijuana delivery and this is the only app they use to accept payment. 🙃 Please do better, this is absolutely ridiculous!!!
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Horrible
This app is trash. It’s convenient when it works properly but considering that it rarely does, it’s not even worth using anymore.
What that person said^^^
The only other review for this app is exactly what to expect with this app. Would have been really cool to use this today but I guess it’s a NO! :(
This is not a shopping app, it’s a wannabe Venmo
This app is terrible. No bank support for my bank, this app asked for personal info it doesn’t need before they even link to your bank (if your bank is obscure enough to make their list of banks). Stay away. Don’t download, tell the retailer, “no, I refuse to use Hypur.”
Just use the web
Like others I came to Hypur through grassdoor. I didn’t even realize there was an app. When I signed up through grassdoor it did everything through the Hypur website. Not the app. When I order on the grassdoor site it sends me through a middleware site for Hypur and I just have to enter my 4 digit security code. I use it almost every purchase. And just so you know the website isn’t much better. Every time I check out it says there was an error or it was declined by Hypur but then I get the order confirmation from grassdoor and it debits my account same day. The site and the middleware page are both encrypted at least.
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Cumbersome UX
Love the idea, but the development of this app is severely lacking polish. As others have mentioned, the app can be slow or downright just not work.
This is scary when you’re dealing with money—won’t be using until these issues have been addressed.
This is scary when you’re dealing with money—won’t be using until these issues have been addressed.
Not Functional
Just a terrible app from start to finish. When I clicked the button to add bank account during account setup, nothing happened. So I restarted the app: now the password I just selected doesn’t work. And when I request to reset it; an email never comes. This app would’ve been kind of neat in like 1998, but isn’t anywhere close to normal modern standards. Go back to the drawing board.
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Wants your bank login info
It wants the login info (username and password) for your bank account. This is incredibly intrusive and shouldn’t be given out. It doesn’t even give you the option of just putting in your account and routing number. Don’t use it.
Takes too long to pull from bank
I really enjoy this option but it takes WAY TOO long to pull funds from my account after use. I will no longer use until there’s an update with a quicker response time from Hypur to my bank.
Works until it doesn’t
Just had to walk away with nothing from the dispensary bc the app stopped working randomly.
Terrible experience
I paid through the app, got a receipt with a verification code, and they said I had to pay again and that it didn’t go through. No way am I paying twice. Very bad app if you can’t keep track of payments on your end yet still send me receipts. I hope not to see any withdrawals from my bank from the next few days as I asked for a refund. Customer service told me to to send the receipt to a support email then hung up on me. The whole thing smells very fishy and scammy.
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Shockingly bad app
I’ve had all the same issues as other people . This is an incredibly poorly written app, and now I regret giving them my bank information . I tried to chat but it was so slow (like the app) I gave up . No I won’t cal you - fix the app!
