Power E*TRADE User Reviews

What users say

Top reviews

15 minute delay

The app has a 15 minute delay so the app isn’t accurate. The fact that it has that big of a delay I rather use Robinhood.

complete waste!! sales rep say use the web page 🤡

cannot do even the simplest things with it!!! Try to review and maintain your watch list with 30 positions, see fundamentals… it plain cannot do it!

given that this is a remake of their legacy app, it is full BS unfit for the purpose. Wonder what corp folks spent time and money building it. Back to web and sometimes the old app (that one is 2*). New solutions app-first are lightyears ahead!
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Screen freeze and slowdowns

Screen freeze and slowdowns

New Pattern Day Trading Rule

New rule was passed but they don’t follow it yet and causing loss of profits. Should be class action lawsuit for not implementing fast enough.

Buy/sell calls/selling a put

I have found 3x now where I have placed orders but ended up in reverse..I lost enough moneys on reversing these trades..also I do not like that after I place buying a call an submit order which throws Bach to a buy..if u are doing many when u are doing trades in is harmful that u may not remember or u wonder did I do this right so you go back to get orders to see if the play was accepted the way you thought you did…WHY ? Why can the icon of buy /sell be empty then you would be doing ur new trade the way u wanted from the start as to planting seeds on the customer as to did i ? Try it ur self an do 6-9plays one after another…but than again I am 85 they tell me an you ? But I am sure you have a lot of elder that fell the same when there is choices an this choice should be ours an mine in this case..
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want to like it

it has some serious rendering issues with the charts. i actually lost money because ibeas so distracted trying to figure out if it was displaying correctly.

seems to have to do with when you leave the app in the background on the chart screen then return later it doesn't properly fill in the gaps, and at market close the auction volume just climbs to infinity. very strange.

i like the interface but the charting is not reliable, its still my fault ultimately but i wont risk using it until it's fixed.
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Best brokerage

Best brokerage out there! Doesn’t even compare with their rates can’t say enough good about E*Trade!

ui needs improving

let us change the color of the volume underlay, too much green and red.

and why does the volume subgraph have green and red jerkiness
outlines regardless of what color you pick.

it also logs out too frequently when multi tasking. it needs better app credentials cache behavior (one of their main competitors handles this much better)
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Notifications stopped working

Notifications sometimes work and sometimes don’t.

App Unreliable

I’ve used this app for a few years and recently it’s become unreliable. The charts stop loading or I can’t login at all. When I call eTrade they recommend uninstalling and reinstalling app. I should not have to do that, especially since some of the trades I need to make may be time sensitive. At one point the price on the charts didn’t match the current price. They were at first denying it was an issue on their end and trying to “train me” on using the app. I had to get transferred around to multiple people before finally getting to an IT person who acknowledged it was an issue they were working on resolving. They knew this was an issue, yet didn’t feel the need to notify their account holders of this. The chart studies periodically disappear. You have to close and reopen the app, or remove the studies and re-add them in. The desktop site has also been having some issues lately. It freezes, charts won’t load, etc. I have accounts with two other brokers and don’t have these issues. I am about to ready to move my account elsewhere, because their technology is just becoming unreliable. Not to mention they don’t pay interest on cash collateral and their screeners are somewhat limited. There are better brokers out there.
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Went from decent to terrible

Things used to load so much faster - portfolios, positions within a portfolio, options - essentially everything has just slowed to a crawl in the last year or so. Not sure if it has anything to do with Morgan Stanley or not, but it is super disappointing.

Even charting is painful

You know how most brokerage apps, including the basic E*TRADE app, allow a single click to open the chart? This does not work in this version of the app.

The only way I found open a chart is either to search the ticker manually each time or open the statistics on a holding, then navigate to the bottom of the screen and click the chart button.

But even for SCHD it doesn’t show dividend dates. Schwab’s app does.

So I’m moving everything away. It’s silly that such basic features are missing and when I called today, the rep had no clue how to use it. He kept me on hold for 20 minutes and came back and said he didn’t know.

Ridiculous
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YEEEHAAAA

This is truly an amazing app. I am literally sitting right here and watching my stocks go up in real time. I’ve bought stocks using this app. It’s super simple. You know exactly how much cash on hand you have in your account. You know exactly how much you paid for your stocks and what they’re worth now. It is truly a complete look at your portfolio. one of the best apps I’ve ever used.
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It totally sucks!

The mobile app is so bad that I’m going to close my account on March 13, 2026. RIP E*Trade Pro

5G Reception Overseas But a -5 In Power E*TRADE App Functionality

With 5-bar 5G service overseas in the EU, the Power E*Trade platform consistently stalled and crashed and gave a sub-par score of -5 in terms of both UX and UI. If $MS is going to move all clients to this new trading platform, it absolutely HAS to ensure consistent functionality in 5G environments, and 5+ trading days overseas reflects that this is not yet remotely close to happening. A significant upgrade is required for traders on the move seeking to trade on their mobile phone.
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Trash platform

All their platforms are garbage and poorly designed.

5.1

Chart data won’t display until midday for anything. Absolute joke. I bet they started coding with AI. Imagine having to wait 4 hours before charts loading on a major trading app. Time to move my account.

Chart doesn’t match local time

The extended hour charts only follow New York time. It doesn’t follow local time… please fix the new update. Everything is off!

Version 5.1 messed up charts

Loos at the charts, it changed the style and it confuses me, I don’t think they are even accurate. Off hours look different. Please roll back asap.

Bad app

Not reliable. Lost money. Because of app