PowerChart Touch User Reviews

Customer Experience

Positive experience8.6% of reviews
Neutral11.4% of reviews
Negative experience80.0% of reviews

~ Based on 70 written reviews from the US App Store.

What users say

Is PowerChart Touch Safe?

PowerChart Touch does not appear safe based on available data. AppsHunter Safety Score for PowerChart Touch is 46/100.

This assessment is based on 204 user ratings, with an App Store average of 2.2/5.

Safety Analysis

22.5% of ratings point to a safe experience
10.8% of ratings suggest some concerns
66.7% of ratings point to a risky experience

~ Based on 204 App Store ratings for PowerChart Touch.

Is PowerChart Touch Legit?

PowerChart Touch appears to be a legitimate app. AppsHunter Legitimacy Score for PowerChart Touch is 85/100.

Based on 85 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Working. But crashing

I do a lot of work on my iPad. It’s crashing often on. Always asking me to sign in. Very difficult even look at the patient in their charts. Needs real help from the developers. It needs a resuscitation. Getting worse now. Please make it better. Please. it’s still unable to sign in difficult to sign in. Do you guys need to fix it because it’s a great opportunity.
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Garbage. Very bad for patient care.

Pain in the neck. Better to put orders from a computer.

Worst electronic health record app

Clunky. To log in you have to click through nearly 10 screens. Can’t see attachments in patient records. Difficult to document. Would recommend epic.

Great Functionality, Amazing Tool

This application has been super efficient in my day to day workflows and the ability to order and increase my level of efficiency with patient care has been crucial to creating patient success and minimizing wait times.

Not bad

Media needs to be able to be added from photo gallery and files not just camara.

Not THE worst but certainly not top notch

I’ve used varying EMRs and their available apps and this ranks among the worst. It is nowhere in contention for best in class.
For starters it takes 5 taps just to log into the app after starting it before you are able to do anything, whether that be viewing a patient list or reviewing a chart if already open.
And then not all patient data is available. I understand limiting certain things for patients but with a doctor?
Unfortunately I can’t persuade our organization to switch to another EMR that is a little more, shall we say, epic.
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Not even functional

App already very poorly made, now with new update requires you to sign in TWICE with a captcha and isn’t letting me log in. We don’t have a choice but to use the app but geez at least make it work.

Needs Medicine Reconciliation!!!

To review a note, check a lab, or place a quick order, this app is OK. However, the addition of medicine reconciliation capacity would vault this app into incredibly useful. For providers with high volume clinics, medical reconciliation compromises a tremendous amount of time and mouse clicks. To be able to do this easily on the go would be a game changer for efficiency. And would be a much more realistic utilization, than attempting to document within the app, especially as AI becomes more of an assistant for documentation.
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Still needs improvements

Great app but need to add ability to open radiographs and images within app.

And I thought Powerchart desktop was bad..

Absolutely terrible app. Crashes in the middle of notes and orders frequently and saves nothing so you have to start over. Can’t view/edit “shared HPI”, can’t change “myexperience” view to review referrals. Useless.

No microbiology

How can a clinical tool like this not include microbiology? Were no doctors involved in the development of this app? Embarrassing.

Doesn’t show Op Lists

Good for answering quick questions: finds patients easily. Shows Clinic lists but the most useful function, which would be keeping up to date with Operating Lists, is absent
Not useful for surgeons

Missing blood gas values

Nice app that works with ipad but is incomplete.
All labs show up except blood gas and that is what I need as a pulmonary doctor to check on my patients. Will try to use and then if needed call the hospital to get the blood gas number from the nurse!
Hopefully this is a minor issue can be fixed soon.
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Repeatedly gives system error

I’ve downloaded this app 10 times. It allows me to review one patient, but if I exit that chart and try to view another, it freezes. I have to close the program and reload it every time I want to move to another patient. This has been happening for a year. I have attempted to contact customer service, but they are worthless.
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Horrible

Not good

Has potential

… really confused as to why the app launches a Bluetooth phone call when using in your car…? Makes no sense, chews through battery life, and is frustrating when you’re in your car!!!

This app needs: Micro view and increased ordering ability

Why is the micro tab conveniently missing? It needs to be there to make antibiotic decisions moving forward. Also, why is the ability to order things limited? Please add the ability to order fluids. As of now we can only cancel them. At some point in the very near future, please add the ability to order/edit power plans. Also make the app faster overall.
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Needs microbiology section

As an infectious diseases consultant this app is essentially useless to me because there is no microbiology section to review cultures and susceptibilities. This app needs to have actual information added in.

Make it useful!

Only works for some specialties, no OB or prenatal, won't bring up pdfs, can't pull up lists from care teams. As one IT md said, cerner is "almost good" but never quite gets there.

Clunky . No better than Instanote

I don’t see any pitiful at use apart from writing a note. The results cannot be tagged . Microbiology is not available. Discharge meds cannot be placed on this interface.

At the end of the day , cannot function as stand alone.