Customer service isn’t good
I have been using this app for pay electricity bills since pandemic using Gmail and there is no issue to get OTP code for a years . Now my account has been locked. When I asked for assist to unlock my account. The support team refused to send OTP code in mail instead they were asking for change my number then only I might get OTP codes in phone. I does’t understand why I can’t get my OTP in my email.
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The Worst Banking Experience
I’ve had nothing but frustration trying to use the Prabhu Bank app, and I honestly cannot recommend it to anyone. I’ve been trying to open my own account for days, but the app simply won't let me. It constantly asks for a password, then directs me to receive an OTP (One-Time Password) via email, but the email never arrives, no matter how many times I try.
Living in Australia makes it even more difficult, as the app doesn't seem to work properly from abroad. It's incredibly inconvenient, and there’s no proper customer support to help resolve these issues.
I would highly recommend you avoid Prabhu Bank's app and instead try alternatives like NMB, NIC Asia, or Siddhartha Bank, which offer much better and more reliable banking experiences.
Worst banking app in Nepal, hands down!
Living in Australia makes it even more difficult, as the app doesn't seem to work properly from abroad. It's incredibly inconvenient, and there’s no proper customer support to help resolve these issues.
I would highly recommend you avoid Prabhu Bank's app and instead try alternatives like NMB, NIC Asia, or Siddhartha Bank, which offer much better and more reliable banking experiences.
Worst banking app in Nepal, hands down!
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Withdraw Issue
Guys this PRABHUPAY is scam. They don’t allow us to withdraw our load balance. I try to withdraw money through remittance, bank transfer from app but it’s always show transaction failed . Also I contacted with customer care but they always says keep trying sir right now we have problems.
Worst app
Never download this app it’s the worst app in whole world, collected remit in the app and I can’t even transfer it to my bank account, I can only withdraw less than 5K through withdrawal method and it ask for charges , it has issues always and never fix them . Please deplopers / owners of the app shut down the app from the Appstore
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Totally waste of time and money
I have loaded 10k from bank account
But unable to use this money on anything
Unable to transfer to another wallet or any bank..
Why should i wait for transfer if you are not giving any intrest. Prabhu pay is totally waste of time.
But unable to use this money on anything
Unable to transfer to another wallet or any bank..
Why should i wait for transfer if you are not giving any intrest. Prabhu pay is totally waste of time.
