Today I finally did it.
All the apps by this company (Wi-Fi predator etc) are aweful. Not only do they not function they are graphically horrible and unintuitive.
Today after 5 years I finally tore my AES intercom off my gate and replaced with Hikvision Intercom.
It is by far way superior in every way. Better technology, support, usability, functionality.
I have 3 neighbours with signs on their AES intercoms saying “don’t ring doorbell - out of use”
Spoke to AES way to many times over the years and never got anything productive back. iPhone apps not developed in over 4 years.
I will be posting my YouTube video called “worst tech I have owned in over 30 years” as soon as I get time to edit it. Avoid these intercoms!
Today after 5 years I finally tore my AES intercom off my gate and replaced with Hikvision Intercom.
It is by far way superior in every way. Better technology, support, usability, functionality.
I have 3 neighbours with signs on their AES intercoms saying “don’t ring doorbell - out of use”
Spoke to AES way to many times over the years and never got anything productive back. iPhone apps not developed in over 4 years.
I will be posting my YouTube video called “worst tech I have owned in over 30 years” as soon as I get time to edit it. Avoid these intercoms!
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Never rings
This app is supposed to make the gate ring. Never works.
Rubbish
Complete waste of time absolutely rubbish!!
Terrible waste
The purpose of this app is to allow smart phone functionality and connectivity to the gate intercom— yet this app doesn’t do that. It usually won’t ring when someone buzzes at the gate. There’s about a 90% failure rate. And what’s so frustrating is that one out of 10 times it does randomly work. And then when miracle of miracles you actually get a notification… The open gate button doesn’t work. One or the other. You can open the app without an intercom call and remotely open the gate from the app. Or you can receive a random intercom call. Even if you hang up the intercom call, the gate still won’t open via the app. This is one messed up piece of software. And if you’re trapped like me, held hostage by the investment in the BFT hardware - you are screwed. Run away!!!!
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Push notification doesn’t work
You have to have the app open to get any notification from gate. Once you close the app it doesn’t notify you any more
The Worst
Does not stay connected. Does not allow you to close the gate. Does not allow timed gate opening and closing. Does not allow for full screen view of video- only thumbnail. Does not allow you to speak on intercom on a timely manner, causing visitors to leave thinking no one is answering. Does not work! Would not recommend to anyone.
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What a pile of c.... DO NOT choose this product.
For almost 2 years now we have had problems with this gate controller / entry system, now it does not even work on the admin ipad.
We have missed so many deliveries because it does not connect (even though we have hard wired the gate controller to the router with ethernet cable and the entry ipad is 2m away from the router) looks like we will inevitably have to chuck this system out and buy a new entry system from a manufacturer who actually gives a s...
These guys should be done for miss selling as it does not perform the basic functions it is supposed to.
About 12months ago they told me a new version was coming out but still not seen anything or even been contacted.
We have missed so many deliveries because it does not connect (even though we have hard wired the gate controller to the router with ethernet cable and the entry ipad is 2m away from the router) looks like we will inevitably have to chuck this system out and buy a new entry system from a manufacturer who actually gives a s...
These guys should be done for miss selling as it does not perform the basic functions it is supposed to.
About 12months ago they told me a new version was coming out but still not seen anything or even been contacted.
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Ringer functionality stopped working a few months ago
We’ve had this app for a few years. We suspect that an iPhone update affected functionality of this app. The ringing (audible) tone no longer works, so we have no way of knowing that someone is at the gate pressing the button. No updates are available....
Terrible.
Where to start? Probably with fact that it doesn’t work. It has now stopped coming through on my phone whether I’m connected via 4G or through my home WiFi. The app is as useless as it is dated which is very. No update in two years to an app that provides security to your home? That’s not good enough. I’m about to move home and would rather install a system that just calls through to a single door entry panel in the house than this system that is supposed to give you access even when you aren’t at home. Terrible.
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Any update for Predator-WIFI?
Always going to offline & no customer support or service available to resolve this issue
Please update this app
Please update this app like other companies update their apps. It hasn’t been updated for 2 years and really needs an overhaul. It has so many bugs and we rarely receive push notifications. On the odd occasion the push notification has come through it takes ages and by the time we answer the person has left. The intercom was very expensive for a product that doesn’t work. I have told the gate installer and they have said they have stopped installing the WiFi predator because of all the complaints from customers. If you are getting the WiFi predator I would advise to look elsewhere unless app is updated and becomes more functional.
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No notifications
This app used to work flawlessly for me a few years ago and now doesn’t work! I get no notifications at all. Tried resetting the gate and app several times and nothing! What the hell happened!
Poor app
This is a terrible app. Just as the others have stated: there is poor communication between the street box and the app. I have missed about 95% of the notifications. Someone really needs to update this app.
Doesn't work well period
It is very inconsistent and doesn't always alert us when someone is ringing. It's also inconsistent about connecting despite having a clear signal. There are few functions and the delay when using the intercom also makes it hard to speak to people. I would recommend something else if possible.
Awful App
Very unreliable app. Terrible communication system. I wish there was something better.
Awful company - avoid!
Don’t get drawn in by flashy sales pitches, after sales with this company is a joke! Faulty item delivered, they refused to replace because I’d fitted it! But until it was fitted, how could I tell??
They wanted me to bluff it with client. Zero service!
Only option offered was to buy another and *if they decided the old one was faulty, they would refund me!
Avoid! Avoid! Avoid!
They wanted me to bluff it with client. Zero service!
Only option offered was to buy another and *if they decided the old one was faulty, they would refund me!
Avoid! Avoid! Avoid!
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Useless
Had this taken out after trying to get it to work with our gate automation. Totally useless intercom system. App never worked properly and much happier now I’ve gone back to the old monitor system.
Terrible app for a ‘premium product’
We purchased a predator WiFi intercom system and has it installed, much more costly than a standard intercom.
It worked ok, but far from great for a few months then gradually got less functional. To the point now that it doesn’t work.
It doesn’t ring my phone or my wife’s.
If we open the app, it says connecting and then online, but won’t load the camera. If I restart the intercom it doesn’t go offline anymore like it used to.
I’m less then two years, the system is completely useless and we’ve no idea when we have people at our gates with deliveries or guests etc....
Waste of time.
There’s no number I can find anywhere to offer any technical support or anything. Just terrible.
It worked ok, but far from great for a few months then gradually got less functional. To the point now that it doesn’t work.
It doesn’t ring my phone or my wife’s.
If we open the app, it says connecting and then online, but won’t load the camera. If I restart the intercom it doesn’t go offline anymore like it used to.
I’m less then two years, the system is completely useless and we’ve no idea when we have people at our gates with deliveries or guests etc....
Waste of time.
There’s no number I can find anywhere to offer any technical support or anything. Just terrible.
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Please Update
The BFT call box is great! The only issue is this app. I hope this gets to the right person so it can get updated or I can at least find out if there is a different app I should be using. Thank you in advance!
App needs updating
The connection is fast (camera image is poor but not an app issue). We’re still not able to open the gate after having it 2 months. The keypad works perfect but app is limited.
Also if someone is keying in the code there is no picture/video. Only when they press the call button does it store an image.
I would like to see a history of everyone who keys in a code to enter.
Also if someone is keying in the code there is no picture/video. Only when they press the call button does it store an image.
I would like to see a history of everyone who keys in a code to enter.
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