Always the Best
Wonderful, prompt, friendly, safe service as per usual ❤️
Very helpful bar one thing
I’ve found the app really easy to use but the fare needs to include or indicate car parking charges if it’s for a pick up/drop off from Heathrow or Gatwick. Was paying by cash recently and had the exact money the app said the fare would be only to be told it was an extra £6 to cover the car parking charges. I’m happy to pay it but would be nice to know this upfront.
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Premier Minicab Services
The app doesn’t seem to have many variables: I can’t find how to book a cab with wheelchair access, and I can’t find how to change preferences for payment: I want to pay in-cab or on account and I don’t see where.
Rating doesn’t apply to the company, which is 5⭐️for booking by phone and attentive service: they arrive on-time!
Rating doesn’t apply to the company, which is 5⭐️for booking by phone and attentive service: they arrive on-time!
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Reliable local company
Very friendly staff
Deficient in important areas
The app looks slick but under the hood, you can’t book cars to/from Gatwick South Terminal and you can’t add Amex cards. I’m told a fix is coming but I’ll believe it when I see it. Also, all the Favourites and ride history I had in the old app were lost when the app got upgraded.
Right now, Premier are losing my business to other ride-hailing apps which take Amex and recognise Gatwick South.
Right now, Premier are losing my business to other ride-hailing apps which take Amex and recognise Gatwick South.
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