Déçu
Response from developer
Nous vous présentons nos sincères excuses pour la déception et la frustration engendrées par l'apparition d'une demande de paiement lors de l'utilisation de notre application. Veuillez contacter directement notre équipe d'assistance via l'onglet « Support » présent dans l'application ; nous pourrons ainsi vous apporter une aide immédiate et personnalisée, et vous guider vers les solutions disponibles. Nous vous remercions de votre patience et de nous donner l'opportunité de vous assister directement. Cordialement, Lesley – Application Premom Fertility Tracker
Accès à l’application…
Response from developer
Nous vous présentons nos sincères excuses pour la gêne occasionnée par cette fenêtre d'adhésion qui bloque votre accès à l'application. Dans un premier temps, nous vous invitons à fermer complètement l'application en la faisant glisser vers le haut depuis le sélecteur d'applications, puis à la rouvrir pour voir si l'écran se débloque. Si cette invitation payante forcée persiste malgré tout après la réouverture, veuillez nous contacter immédiatement via l'onglet Support ou par e-mail à support@premom.com afin que nous puissions vous apporter une aide directe et rétablir votre accès dans les plus brefs délais. Cordialement, Lesley Premom Fertility Tracker App
szay7
Response from developer
Thank you so much for the heartwarming 5-star review and lovely recommendation! We are thrilled to hear that you find the app so easy to use and informative for monitoring your menstrual cycle, identifying your fertile window, and pinpointing ovulation. Your kind endorsement means everything to our team, and we are honored to support you through every step of your fertility journey. If you ever have any questions or need guidance, please feel free to reach out to us via the in-app Support tab. Best regards, Lesley Premom Fertility Tracker App
Stingy!
So that was annoyance #1.
Annoyance #2 was in the second month I went to use it—now I can’t get past a change of privacy policy and terms of service without agreeing to the updates. The updates look very sketchy to me in terms of data sharing, including accessing camera and microphone sensors.
The reason I bought the test kit is because it’s accompanied by an app that helps interpret, track, and analyze.
Major bait and switch.
Helped me get pregnant 3 times
Response from developer
Congratulations on your wonderful news! 🎉 We are so honored and delighted to hear that Premom and our LH test strips have been such a reliable part of your journey, helping you understand your unique cycle and conceive in the first month of trying each time. Thank you so much for sharing your story and experience. Wishing you all the very best, and please remember that our team is always here for you through the App Support tab in the app whenever you need anything! Warmly, Emma | Premom Fertility Tracker App Support Team
Pregnant within two months of using strips
Not Free
Great app
Much better pre update
However, I’ve found the new AI advice terrible. I didn’t have an LH peak at all last cycle - the app continued to say “still low - that’s normal” every low day, and told me I had likely ovulated at the best estimate it had given my cycles. It adjusted the dates when I got my period; this cycle, I have some high results, I’m very clearly likely to have a peak soon, and it’s still telling me I’ll ovulate in two weeks. The advice never used to be this bad. Either, your algorithm has changed for the worse, or this bad advice is designed to encourage people to buy the subscription.
If it wasn’t the app that worked with my testing strips, I would pick another one.
Response from developer
Thank you for taking the time to share your honest feedback with us, and congratulations on your first baby! We are truly honored that Premom was part of your first journey, but we sincerely apologize for the frustration and confusion you have experienced with the recent AI advice and ovulation predictions this time around. We understand how crucial accurate and reliable cycle insights are when you are trying to conceive. Please be assured that our algorithm is designed to help users understand their patterns, not to mislead or force subscriptions, and we take your experience very seriously. We have forwarded your detailed feedback directly to our product and development teams to evaluate and improve our AI guidance and LH tracking algorithms. We would appreciate the opportunity to look closely into your cycle data and help resolve any discrepancies you are seeing. Please reach out to our support team directly via the in-app "Support" with this review. We are committed to supporting you and wish you the absolute best on your journey to growing your family! Best, Bella Premom Fertility Tracker App
Unsafe for women!!!Government/law enforcement new privacy policy
Recent update
App will not correctly track my cycle and ovulation.
Like
Was great at first
LOVE
Response from developer
Thank you so much for your wonderful review! We are thrilled to hear that you love Premom and find it easy to use, accurate, and great for tracking everything. We wish you all the best on your tracking journey! Feel free to get in touch with us via support@premom.com or through in-app support if you need any assistance. Best, Bella Premom Fertility Tracker App
Abonnement
Response from developer
Merci d’avoir partagé votre avis. Nous sommes sincèrement désolés pour la frustration causée par ce problème de facturation d'abonnement. Veuillez nous contacter directement via le support de l'application ou par e-mail à support@premom.com afin que nous puissions examiner votre compte et vous aider au mieux. Cordialement, Bella Application de suivi de la fertilité Premom
