Lack of iPhone Support
Maybe spend some R&D to make a bare bones interface that FOH engineers can use the iPhone as a last resort. I believe iPads don’t always float in our pockets. It’s ideal to use an iPad but come on. And there is a separate monitor iOS app but that’s not enough.
Not supported at this screen size
I've always used my iPad mini 6th to control the rack. I don't know what they did, but now when I try to access it, it gives me a black screen saying "Remote control not compatible with this screen size."
iPad mini 6 screen size not supported
As of the latest update, no water supports the screen size of the iPad mini six. It was working just fine before. The knowledge article linked talks about android devices and developer mode. This isn’t an android device and I shouldn’t need to activate developer settings in order to make your app work. This needs to be fixed in future updates and needs more robust support
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Unsupported screen!
I bought a StudioLive mixer for its remote capability, then I try to use my phone which the App Store says is supported and I can’t actually use the app! This is so dumb.
0 stars
This app won’t work at all with a revelatory io24. It asks to violate your privacy by sniffing your network then won’t connect to the interface, even if directly connected. TrAsH
Pick Any Brand but Presonus! Does Not Work on iPad Mini 6 anymore or iPhone 15 Pro Max.
Used to work with my iPad mini 6th gen, but now I’m getting an error saying the screen is not large enough. I’m no lawyer but this new “restriction” is probably in violation of the App Store ToS or something since it used to work with previous versions of the app and it says compatible with iPads running 15.4 or later. Now I can’t use my Presonus RM32AI. Save yourself the trouble go with Behringer or any other company than Presonus. Stay away from Presonus!!! I’ve never had any complaints with Behringers or Yamahas in the past.
Why was I even allowed to download the or update app the app when I can’t properly use it on the device? I guess I’m hoping for Mixing Station to support the RM32AI since Presonus is being anti-consumer…
Why was I even allowed to download the or update app the app when I can’t properly use it on the device? I guess I’m hoping for Mixing Station to support the RM32AI since Presonus is being anti-consumer…
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Broken Feb 25 2025
Fix your broken app! I bought 4 studiolive 16R’s because of the app support. It worked great until PreSonus broke the app! It works on the iPad but they still haven’t fixed the iPhone/android version. Stay away from these mixers and this company until they fix what they broke. I would rate them a 0/5 stars if I could! When the app was working I would give it a 5/5. So disappointed in PreSonus.
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Stopped working. Wont connect to my RM32😭
Very not good. Can’t use my RM32ai until this is fixed.
Error
The app says it’s not created to fit this size screen. On the iPhone…. Why was I allowed to download it if it wasn’t going to work.
Misleading compatibility info
The app says is compatible in iPhone and iPad. The app In my iPhone and iPad says “screen size not supported” contacting Pre Sonus support is a pain, and their knowledge base doesn’t specify which iPad with what size screen is supported.
Help. HP and LP filter stuck. Won’t disengage
Very not good. Can’t use my RM32ai until this is fixed. Can’t mix with booming bass and crazy sizzle. Please fix this I’m bleeding money………
iPhone Support missing
In the screenshots of the app it contains screenshots of this app working on an iPhone screen size. Please make this a reality, we all know it’s possible.
Screen size not supported
New version of this app does not allow me to use on my tablet and phone. Please solve this issues with screen size not supported.
Doesn’t connect with laptop
Can you please fix the issue with connection iPad to laptop through WiFi. The QMix app connects but Universal Control are not. Use to be working fine. Thanks
Does work on my device
Remote controller is not supported at this screen size app use to work ever since the update it does not work. I am using my IPhone XR along with other devices that says the same thing. If it is not used on a tablet it doesn’t work.
Touch doesn’t work
Sometimes the touch stops working. It stopped after I muted a mic during performance but wouldn’t recognize the touch to unmute it.
iPhone 13
“Remote control not supported at this screen size.”
iPhone screen support
It would be nice for the software to support mobile remote control.
iPhone not supported.
I don’t really care about hardware when it comes to mixers. I can make anything sound great. Now, it’s all about the software and how easy it is to use. I work with a few local bands that don’t/can’t have a regular sound guy, so ease of use for them is more important than me. I can’t even begin to recommend anything from Presonus as I can’t access the mixer on my phone, and as others have said the iPad mini doesn’t work either. I can understand the phone not being compatible, it should be though, but an iPad mini? I have a feeling my review will stay at 1 star.
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App not compatible with iPhone
Why does Presonus allows UC surface to be installed on iPhone if the app itself isn’t compatible with the screen size?
