The app is ok
The app is ok but I’m not paying for the app. I’m paying for the breakfast sammy!!
This app is a recession indicator
This app is nearly unusable. I can’t even get into my account since they downgraded
App issue
Just an FYI, the Sprouts Miller latte option in the app doesn’t have a Flavors option to add syrup when other drinks do and other locations Latte options have a flavor selection.
Really?
The worst. Period.
worst app ever
this app is terrible!
Trash App
App never works and you have to sign in constantly.
App sucks/wont give refunds
I give up on these guys. Their app sucks. mobile orders get sent to wrong locations. it happens so frequently they have a laminated QR code at the counter to “request” a refund. The employees have no empowerment to make you the coffee unless you pay again. The QRcode form continuously kicks you off. So getting a refund is nearly impossible. Sorry PRESS! After a year of being loyal I’m walking away because your customer Service and app sucks so bad!
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Horrible app
Ever since they completely redid the app it is horrendously glitchy, slow and makes it extremely hard to order.
I love Press. Hate the app.
Every iteration of this app is worse and worse. I’m ultra loyal been going for years customer and this new version 1/2026 is having me leave this review because now it is just awful. They clearly haven’t talked to how people use the app and it just gets less streamed& more user steps. People are generally in a rush to get their coffee. Driving even. You can’t even READ the new app the font is so small. Massive fail team.
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Bring back the old app
I used to get press every am because of how convenient the old app was (they changed it mid 2025)
I don’t know who sold them on this “re-vamp” but it is unusable, and it lost my business.
I don’t know who sold them on this “re-vamp” but it is unusable, and it lost my business.
Lousy app…I would rate it as a zero so 1 star is stretch
Keeps going down….how difficult is it to run an app in 2025????
A negative score would be an understatement
By far the worst app I have ever used by far—by like 100%. every time they update the app, it gets worse and it seems like they are not really listening. it’s supposed to be the case that this app company they hired makes apps for other large or common cafés or shops, but that doesn’t make sense at all. since they took over it has not only NOT worked, it’s been the most emotionally painful experience when you’re trying to create a routine of convenience in the morning. It does not apply rewards. They took rewards away; if this is supposed to be a customer centric app, it’s by far the worst thing I’ve ever used and again continues to hurt even the brand of Press Coffee. they have this hashtag about no such thing as bad press, and that is absolutely false. there’s tons of bad press and this app is awful. they’re lucky that the actual physical location has a bunch of great people because this app experience, if I were somebody who wasn’t from here and already known about the coffee, I wouldn’t go through the trouble. If I could give this app a negative score I would. And even that would be an understatement. Hire a new development company 🚮
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Apple Pay does not work
With the new update, Apple Pay causes an error saying no payment details have been provided.
Terrible!
Where release an app that does work? It just spins and spins… your tech team needs a talking to!
Unusable
Read the other reviews you’ll see what I mean
Terrible
This is the single worst App I have ever used from any company. If Press paid for this App, they got duped. A kindergartener could have built a better app.
Great coffee horrible app
New app is horrible. If you signed up through your Apple ID on the old app you completely lost all your points with them and are also no longer able to create a new account. The coffee is great but unfortunately I’m always on the move and need to order my coffee ahead of time so I’ll have to go somewhere else now.
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Awful update
The old app was better. New app takes 5 minutes for it to load your location
Horrible
Login issues, takes a long time to load the front page, not quick access to the barcode.
The app before the downgrade was completely fine
The app before the downgrade was completely fine
Trash Update
Really need to reconsider the latest revamp. Everything takes forever to load, you have to save/select location for orders multiple times, can no longer have favorite orders, and I lost all my rewards linked to Apple sign in
