Pretti Reviews: Is It Legit?

Customer Experience

Positive experience43.8% of reviews
Neutral0.0% of reviews
Negative experience56.3% of reviews

~ Based on 32 written reviews from the US App Store.

What users say about Pretti

Is Pretti Safe?

Pretti - AI makeup assistant appears safe based on user ratings. AppsHunter Safety Score for Pretti is 89/100.

This assessment is based on 282 user ratings, with an App Store average of 4.5/5.

Safety Analysis

87.9% of ratings point to a safe experience
2.8% of ratings suggest some concerns
9.2% of ratings point to a risky experience

~ Based on 282 App Store ratings for Pretti.

Is Pretti Legit?

Pretti - AI makeup assistant appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Pretti is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Bug

Every time I try to make an account i go through the process, then it stops working when I get to “What’s the biggest challenge you face when glowing up” and it pause and does nothing. I have tried to make an account 10 times already and it still won’t work

Most Useless Money Wasting App Ever

Theres literally nothing on the app its self, It talks about skincare and makeup products nothing else. Go on TikTok and find useful info. Horrible app

Money

Can’t get past the start of the app unless you pay to see the results

Horrible waste of money

I would give this 0 stars if I could. I spent 9.99 for a week, first of all that’s ridiculous not even a month? A week? I deleted the app immediately, it didn’t even accept it initially and then I found I was charged I said I might as well. That has to be the worst deal I’ve ever done. It doesn’t even work, after me saying let me see my results it remains on a page for hours that doesn’t even load. Absolutely ridiculous. I want a refund of my money right now and this is truly the worst paid app experience ever. I understand if the server or app is down but then refund me money? What the actual hell.
‼️⚠️DONNOT PAY! YOU WILL WASTE MONEY. ⚠️‼️
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Scam

Always repeats intro , can’t skip it. never shows makeover photo. Sticks at 97 percent. Too bad, good concept.

Don’t do it

It got stuck and won’t go through after doing it 2x and paying $30 per year.

Disappointed

I really had faith in this app, thinking I could finally learn, but it disappointed me quite a bit. The options are practically for people who already wear makeup. In my case, I wanted to discover what kind of makeup would suit me. I've never worn makeup in my life, so I don't know anything about it, and it gives you specific makeup brand options. Not everyone can afford those kinds of brands; not everyone is a millionaire. And not only that, but I was even more disappointed by the fact that I have to pay for it. I was quite disappointed and didn't like it.
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DONT BUY THE SUBSCRIPTION!!!!

It sucks and gives drag SM the ai sucks and honestly I was so stupid for paying for the stupid subscription don’t buy it. It gives drag so much and doesn’t even look good yeah no thanks I’d rather spend my money on a makeup artist

Can’t do anything without money

Literally can’t do anything without paying and kinda expensive

JOKE

Don’t waste your money. Glitchy, expensive, and doesn’t even provide tutorials or any helpful information. Just makes you pay to upload a selfie and ai does your makeup but doesn’t show you how to do it yourself. Fn stupid.

Just whyyy

I downloaded the app after seeing it get hyped up on social media and i entered all my information/face and it showed me that i have to pay :/ this is similar to another review but i just agree that it should give a free trial or let you preview the app first.

This app is great

This app is amazing it has helped me find out what my make up style is and helped me be more confident to help myself

Me

I love this app

Absolutely not

Signed up for $2.99 /wk. Charged me for an entire year. Tried to cancel but they have my money. Not even worth $3. Makeup stays the same no matter which look you choose. Just awful.

Response from developer

Hi JJJJRRRRFFFF, we sincerely apologize for this billing issue. This is not the experience we want for our users. It sounds like there was an error with the subscription processing that charged you for a year instead of the weekly plan you selected. Please contact us immediately at abhay@a17.so with your account information, and we'll process a refund for the incorrect charge right away. We also appreciate your feedback about the makeup looks and would like to address those concerns as well. We're committed to making this right for you.

Helpful

It’s a nice little app that actually helped a lot with my makeup game

Helpful

Loved ittt

5 stars

Amazing! Very helpful!

Glitch

It keep showing up write a review and ive tried to write one and I can’t access the app it won’t go past that part

scam

made me pay a years worth of subscription fees, only to scan 3 pictures and get told it’s “expensive” so i have to wait a week!? i’ll be disputing the charge. the ai photos were all terrible and ugly, terrible advice as well. i’m a deep winter and it kept telling me to wear brown and orange (which i look awful in), while avoiding blues and pinks (which is literally my entire color palette). not only that but they recommended the same products for every look. the tutorials weren’t great either. would give 0 stars if i could. tbh i was optimistic but quickly disappointed.
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Response from developer

Hi JJLindly, we're truly sorry to hear about your disappointing experience. We take your feedback seriously. Our AI analyzes your unique features to provide personalized recommendations, but we understand the color suggestions didn't align with your preferences as a deep winter. We'd love the opportunity to make this right and discuss your concerns about the subscription charge. Please reach out to us directly at abhay@a17.so so we can address your issues and work toward a resolution. Your satisfaction is important to us.

AMAZING app!!!

This app has helped me so much..I love it. My confidence has skyrocketed since I’ve used this app, I love how it helps me find the perfect products/makeup for my face, the app is easy to use, honestly I’m so happy I finally found an app that helps with makeup tutorials and a whole lot of other stuff!!
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Response from developer

Hi Ria! Thank you so much for your incredible review! We're absolutely thrilled to hear that Pretti has helped boost your confidence and that you're loving the makeup tutorials and product recommendations. Your enthusiasm means everything to us! If you ever need anything or have suggestions, please reach out to us at abhay@a17.so!