Easy to use
Great app
Nothing but problems
Response from developer
Thank you for reviewing our Mobile Banking app. We are sorry to hear you had experienced difficulties with updating our Mobile Banking app. We thank you for your feedback helping to improve the app. We would like to help you with the issues you are having, please reach out to our customer service team at 800.205.0914. Thanks again!
Used to actually work
Response from developer
Thank you for reviewing our Mobile Banking app. We are sorry to hear you had experienced difficulties with updating our Mobile Banking app. We thank you for your feedback helping to improve the app. We would like to help you with the issues you are having, please reach out to our customer service team at 800.205.0914. Thanks again!
Thumbs down on Face ID
But, this review is prompted by the consistently non-working Face ID. I’ve switched the Face ID toggle on and off, logged out and back in, restarted phone multiple times and Face ID simply does not work. The scanner does not even appear to start. Then, it will suddenly work one day, until the next iOS update.
I have many apps with Face ID that function fine including what looks to be the same base app for another financial institution so, I believe it is this particular app that has issues with keeping pace with iOS updates.
I hope it gets fixed soon and permanently keeps up with updates. I could then upgrade to 4 stars with the 5th start when more features are added.
Response from developer
Thank you for reviewing our Mobile Banking app. We are sorry to hear you have been experiencing problems with Apple’s Face ID feature on our app. We thank you for your feedback to help improve the app. We will discuss with our mobile banking partners to improve the app. If you have issues in the future, please reach out to our customer service team at 800.205.0914. Thanks again!






