Easy to use
I see reviews from 4-5years ago rating this app low. It looks like PrevailBank listened because I haven’t experienced any issues and find it very easy to navigate.
Great app
Very friendly user app
Nothing but problems
This app rarely works, usually just a white screen, then nothing. I want my old bank back. I have reinstalled several times, with negative results. I hate switching banks, but I need a reliable partner.
Used to actually work
This app is a complete waste of space on my phone. App won’t open even after reinstalling. Save yourself time and not even install it. Blank white screen is all you will get trust me. Two plus weeks is unacceptable for a banking app to not work.
Thumbs down on Face ID
In general, this app works as intended. As always, there are some features that would be helpful like the ability to add notes or memos to transfers, bill payments, etc and the ability to make an extra principal payment on a loan.
But, this review is prompted by the consistently non-working Face ID. I’ve switched the Face ID toggle on and off, logged out and back in, restarted phone multiple times and Face ID simply does not work. The scanner does not even appear to start. Then, it will suddenly work one day, until the next iOS update.
I have many apps with Face ID that function fine including what looks to be the same base app for another financial institution so, I believe it is this particular app that has issues with keeping pace with iOS updates.
I hope it gets fixed soon and permanently keeps up with updates. I could then upgrade to 4 stars with the 5th start when more features are added.
But, this review is prompted by the consistently non-working Face ID. I’ve switched the Face ID toggle on and off, logged out and back in, restarted phone multiple times and Face ID simply does not work. The scanner does not even appear to start. Then, it will suddenly work one day, until the next iOS update.
I have many apps with Face ID that function fine including what looks to be the same base app for another financial institution so, I believe it is this particular app that has issues with keeping pace with iOS updates.
I hope it gets fixed soon and permanently keeps up with updates. I could then upgrade to 4 stars with the 5th start when more features are added.
Show more






