Preview User Reviews

Customer Experience

Positive experience7.3% of reviews
Neutral3.1% of reviews
Negative experience89.5% of reviews

~ Based on 1,052 written reviews from the US App Store.

What users say

Is Preview Safe?

Preview does not appear safe based on available data. AppsHunter Safety Score for Preview is 38/100.

This assessment is based on 1,875 user ratings, with an App Store average of 1.9/5.

Safety Analysis

19.7% of ratings point to a safe experience
4.3% of ratings suggest some concerns
76.0% of ratings point to a risky experience

~ Based on 1,875 App Store ratings for Preview.

Is Preview Legit?

Preview appears to be a legitimate app. AppsHunter Legitimacy Score for Preview is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Poor user experience from Apple

Landscape mode is so broken, that I doubt if the developers have ever used it themselves for more than 5 minutes.

App for an App

This is just an app for the files app that does the same app functions as the files app used to do. So pointless!

So bad

It didn’t help at all and it was so bad do not get this it sucks

Hate This App

Hate this app. Totally unnecessary and totally
annoying. Trying to make it go away but cant delete it!

Restore

This is not fit for purpose , since this was installed I am unable to print my documents!!!! This needs fixing asap

Hate tools that think they’re smarter than you

App keeps telling me there’s a new version of a document available when the documents are NOT the same. Extremely annoying because the ‘X’ does not clear the floating notification and it obscures document text. Apple, a lot of the stock apps that your phone ships with aren’t great compared to alternatives on the AppStore.
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Confusing!!!

The Preview is “half-baked”. The UI for Preview is in conflict with the Files navigation app. The Preview app changes the original document date-time to the current date-time. Viewing a PDF is not ALTERING the content so the original document date and time should not change. The Preview app has totally messed up my important business documents because contracts and invoices in my Files from last year get their dates changed when I look at a document and Preview is the only way to view the document.

Apple developers, Apple testers, and Apple quality assurance totally fumbled development of the Preview app. They did not follow software development best practices to ensure the application worked without undesirable side-effects to implement primary customer use-cases.

Preview is “half-baked” and forced on Apple customers before being properly implemented and tested.
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Useless

Why on earth do we need a separate App to open a file!? The Files App itself would open and scan docs so simple.
The new versions are making the work harder, bringing up extra apps with no use that just takes the phone’s storage.

No bookmark feature? Really?

What’s the point of using this thing compared to just using the files app if you’re not gonna save my last position?

Crashes

Could be a great app but whenever I open my invoices on it, the app crashes. Doesn’t do that on preview on my laptop, It’s just this app opening certain PDFs.

Appalling

Terrible terrible terrible

Cant split pdf documents

I need smaller pdf document sizes but it wont let me delete pages in pdf form, compress the pdf, or split the pdf. I end up having to scan the pages and guess if it has the correct byte size and the sizes are very inconsistent despite the consistent number of pages

So hard to use

Soo hard to use on both Mac and iPhone.

Not great and why?

What was wrong with how things were? Maybe stop employing people just to change things that don’t need changing. Frustrating that you preview an attachment in mail but then can’t simply go back to message because someone decided it was better to open another app to preview a file…

Worst app ever

Apple, has created an app that stands out as the most non-user-friendly I’ve ever encountered. When attempting to close multiple files on an iPad, the only viable option is to swipe each file up individually. In stark contrast, Adobe’s Acrobat Reader offers a seamless solution, allowing users to close all documents with a mere three clicks. Furthermore, Apple has made it exceedingly challenging, requiring a file-by-file approach, to change the default app to anything other than its preview app.
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How do I delete images?

This app saves everything I scan. How do I delete individual scans?

Get rid of this

I hate this

Integrate photos and quick look into Files

Very poor planning on apples part to create this app. I mostly travel with my iPad Pro when shooting pics and it’s so frustrating that when I want to view my photos from my SD Card I have to manually switch back and forth between the two apps just to view each individual photo and clean up what I want to keep or delete.

I like to only put my better photos from my camera in my Apple photos app. Overall this preview app has made a once seamless app now the biggest headache in my workflow. Fix this
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Not user friendly

I wonder if developers thought through it before putting it out there. It’s one of the worst app for users. Yes, IT guys might find it easy to navigate but they aren’t the only customers you got. The user experience is terrible for the average apple user

A little annoying as a doc scanner

Helpful for scanning documents but has bugs. The share feature randomly closes in the middle of sharing, quite infuriatingly. Also, when scanning documents with folded corners, it does not identify the borders properly, aligning the edges with the edges of the document.