
Prime Connect Inbox
Business message inbox
0 ratings
Free
Rating summary
About
Prime Connect is the secure mobile workspace for authorised teams using the WhatsApp Business Platform.
Keep customer conversations moving from anywhere:
• View and reply to customer messages.
• Send approved message templates when appropriate.
• Record and send voice notes.
• Work alongside your team with internal conversations and assignments.
• Receive notifications for new activity.
Prime Connect is available to organisations with a Prime Connect account. Sign in with your work account or scan the secure QR code from the Prime Connect web console.
Show more
What's New in Prime Connect Inbox
1.4.0
September 8, 2026
A more comfortable, expressive inbox for everyday conversations. • Refreshed rounded chat cards and subtle conversation backgrounds. • Swipe to reply and keep context with quoted messages. • Record, pause and preview voice notes before sending. • Smoother transitions between screens. • Inputs stay above the keyboard and expand as you type. • Fixed voice-note and attachment uploads, with clearer retry errors.
More


