Excelente
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Exemplary Customer Service
I have been a member of this bank since before it changed names (2002 at least!) They have all the bells & whistles of larger national banking chains with one critical difference being resounding PERSONAL customer care. No matter which branch I reach, they can direct me to someone who is familiar with my account and can verify my identity verbally with a brief check in. With other banks the standard response is you must come in or we’ll mail you the proper paperwork… I have moved several times and even though they haven’t seen me in person for quite time, they always get me to someone who is familiar with my account and me!! Also their fees are exceptionally affordable (some accounts are FREE or they offer a reduced rate). You will never regret your decision to use them as your primary financial institution. Five stars, two thumbs up and my sincere thanks to all their staff! Y’all are amazing!
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Very Good App.
Overall, a really good app I have used many past baking apps, and this one has a good flow
Gas
Very fast and friendly service
Good
Good
Best Bank Ever
They have an awesome group of people that work there.
Everyone is so nice and caring. And, will go out of their way to help you.
I rate PrimeSouth on a scale of 1-10 with 10 being the best.
I rate it #10
Everyone is so nice and caring. And, will go out of their way to help you.
I rate PrimeSouth on a scale of 1-10 with 10 being the best.
I rate it #10
Survey
I greatly appreciate my banking , not once has any one of the employees every been out of the way they always carry a positive attitude, must before I leave days have a blessed day , they ALL are always so nice even if or when they are having a bad day.
Convenient & User Friendly
Love this app… so easy to use!
Completely Satisfied
99 9%. The only problem I have had was when the software is updated!
App review
Enjoy the ease of always knowing my account balances and can scroll back to see updates on charges!
Happy
I’m glad I have this so I can always check how much money I have
Liked the old version
I wish we could still sign in using a PIN code and not have to put in our password all the time. Why did you do away with that way of signing into your account?
Great
Love my bank
Excellent Support
I like the new updated app thank y’all for a good product.
New App
Mostly easy to use. I don’t like the fact the site CANT be rotated to the horizontal position on my IPad.
Awesome Service
Best Bank in the South
Apps frustrating.
It’s constantly locking me out. If you have my username, full name, ssn, and mfa text code, why do you also need my account number to change my password? I don’t have that memorized. Then I have to contact the bank to fix it. It’s taken me a week to do a remote deposit because I was traveling and couldn’t call during normal hours. Make this app work better please.
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Passcode
Bring back the four digit passcode/password
My Bank
There other banks but PrimeSouth is “The Bank”!
Cannot download transactions
Do not like the app or the online version. Basically worthless