Princess Polly User Reviews

Customer Experience

Positive experience68.7% of reviews
Neutral6.0% of reviews
Negative experience25.4% of reviews

~ Based on 67 written reviews from the US App Store.

Is Princess Polly Safe?

Princess Polly: Fashion Shop appears safe based on user ratings. AppsHunter Safety Score for Princess Polly is 97/100.

This assessment is based on 3,344 user ratings, with an App Store average of 4.9/5.

Safety Analysis

97.0% of ratings point to a safe experience
1.9% of ratings suggest some concerns
1.1% of ratings point to a risky experience

~ Based on 3,345 App Store ratings for Princess Polly.

Is Princess Polly Legit?

Princess Polly: Fashion Shop appears to be a legitimate app. AppsHunter Legitimacy Score for Princess Polly is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Obsessed!

Obsessed!!

Extremely glitchy

I don’t mind Princess Polly as a brand, but this app isn’t very good. It’s extremely laggy and slow. SUPER glitchy, I checked the other apps on my phone to ensure it wasn’t just my connection and everything else runs smoothly so hopefully they fix this bug soon as it makes it really hard to shop

So slow and laggy

I love PP but this app is a nightmare. It is so incredibly laggy and heats up my phone for no reason. Please fix this because it takes the joy out of online shopping

fix the app

The previous app worked far better than the current version. Whatever has been changed in the latest update needs to reversed. It has made the app slow, buggy and hard to use. All my wishlists disappeared with the new version and everytime I make one now they completely disappear in the middle of adding to them. Make that make sense.
I love princess Polly but the apps new buggy update has made it unbearable to use and takes away the enjoyment of online shopping.
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Disappointed

⭐☆☆☆☆

Terrible experience with Princess Polly. They messed up my order not once but twice, and I ended up paying for packaging even though they claim returns are “free.” The error was completely on their end, yet they showed no apology or responsibility. On top of that, the material is cheap and nowhere near worth the high price. Their customer service is unprofessional and has no idea what they’re doing. Definitely not shopping here again.
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5 Stars

Princess Polly is amazing. I just got my first order and the clothes are the best quality and soooo comfy 🥰 I’m in love already!

Love it

Love love love this shop!!!

Wishlist Feature Doesn’t Work

Unfortunately, the wishlist feature is a major letdown. I can’t add items to or even view my Wishlist, which is really frustrating. Princess Polly needs to update the app so customers can easily save and access their favorite pieces.

Stacey

Always do my Christmas shopping for my 3 girls and have never had a problem

Good but can be improved

The app is good easy to use but it glitches sometimes and glitches out of the app plus it would be good if items got removed once sold out

Addicted

I am addicted this website has such good quality. If your not a wise spender this store will rob u blind lol

Can’t use Wishlist

App is good for browsing but there are some key issues that make the usability of this app really poor.

1. Can’t use the Wishlist feature!! I can’t load the tab, nor can I add anything to my Wishlist - I can only add it to my bag, so that’s what I’ve been doing lately to save the items I want to revisit later

2. Some links are broken, which makes it hard to search for some items

Please get these working because I usually shop on my phone, and it’s much easier to scroll on an app rather than chrome or safari!
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can’t add anything to favourites/wish list

i tap the heart. it comes up with the sizing, i choose the size and tap save but it’s like it’s not even registering that i tapped save.

problem has been like this for months, even on my old phone. not sure why.

100% recommend I love PP

Love PP, high quality clothes, quickest shipping in the game. Also super easy returns and wonderful cumstomer service. I’ve never had a bad experience. Fab online store

Princess Polly Review

Very fast shipping and very good with updates. I have made lots of orders from here and you never fail to inform when it will be arriving. Great with any returns, products are good quality and will continue to buy from here.

Laura review!!!

10/10 I LOVE PRINCESS POLLY U HAVE MY HEART BEST CLOTHES BEST QUALITY

Princess Polly I love you

Always buy my clothes from here always so flattering and good quality never had an issue with shipping or exchange before

It’s okay

They got plenty of options however website doesn’t show accurate measurement information. It’s really hit or miss. It would be nice if there was actually measurement of clothing

Love!

Love love love Princess Polly! Amazing quality and great prices!

Love love love

Love Princess Polly! Clothes are great quality and they are so cute